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For business
Average ratingAverage
3.8/ 5

Based on 85 reviews

536%
438%
37%
26%
113%
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What reviewers say about Mad Mex

Generated with AI from 85 reviews on Trustburn · updated 3 days ago

Customers describe the food as decent, great, and good for a quick bite, while also noting fast service and the provision of salsa bottles on the table.
What does Mad Mex do?

Mad Mex provides fresh and healthy Mexican food designed to give customers the right kind of fuel to get the most out of life.

Are there any complaints about Mad Mex?

Yes, complaints include rude or dismissive staff, poor service, stingy portions of toppings like guacamole and sour cream, and a lack of communication when items are out of stock.

AI-generated from reviews on this page. Verify anything important with the company directly.

Andrew Legend
Reviews 1

Ordered a naked burrito with steak and gaucamole. Cost $13.50.

If I was rating on taste alone, I would give 5/5 stars - because it was quite delicious.
However, I'm rating my experience 2 stars because the portion size was ridiculously small. Perhaps it was because I went shortly before closing ~ but the employee put into the tub: 1/2 spoon of rice + 1/2 spoon of beans + a small clutch of steak, and then he basically filled the rest of the tub with lettuce.

After I had eaten it I was still ravenous. It felt like I had eaten the equivalent of one chicken wing from KFC. It's not cool to pay $13.50 and then to have to go and find a second food store afterwards.

Johno
Reviews 1

Amazing customer service. I ordered the food through an app, but had some technical difficulties. The staff on counter was super patient with me, and tried to help me. The app eventually worked after more than 10 minutes, and he offered to make a new serve for me since the food was cold. Very impressed!

Harris Pang
Reviews 1

Great healthy food.

Some people complain that the food tastes bland but the ingredients are legit. I like it the way it is but others could add salt to their liking.

Khanh Trieu
Reviews 1

When it comes to fresh Mexican done fast, then look no further than Mad Mex. One of the differentiating factors for me is that the tortillas are never soggy unlike a certain other Mexican franchise :) Highly recommend the Quesadillas!
Note: Management was nice enough to share some discount offers for the next visit!

Richard M -Ricky Dee-
Reviews 1

Opened in 2018 so fairly new. Small store so most people have no option but to take away. Luckily there are plenty of places to eat around harbourside /darling harbour! If you have been to one mad mex you've been to them all, personally I prefer guzman y Gomez but this store is a welcome addition to harbourside shopping centre all the same!

Natasha Pereira
Reviews 1

Some servers can be a bit stingy but tasty food. Not bad food, ok pricing.
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About Mad Mex

Fresh Fuel For Life - We're fresh and healthy Mexican food, that will give you the right kind of fuel, to get the most out of life!

Mad Mex: Fresh Fuel For Life

Mad Mex is a Mexican food chain that offers fresh and healthy food options to its customers. The company was founded in 2007 by Clovis Young, who wanted to bring the flavors of Mexico to Australia. Today, Mad Mex has over 70 locations across Australia and New Zealand.

At Mad Mex, the focus is on providing customers with high-quality ingredients that are both fresh and healthy. The company uses only the freshest produce, meats, and spices in its dishes. All of their meals are made from scratch daily using traditional Mexican cooking techniques.

One of the things that sets Mad Mex apart from other fast-food chains is their commitment to sustainability. They use biodegradable packaging for all their takeaway orders and have implemented recycling programs in all their stores.

The menu at Mad Mex features a wide variety of dishes inspired by traditional Mexican cuisine. Customers can choose from burritos, tacos, nachos, quesadillas, salads, bowls and more! There are also vegetarian and vegan options available for those who prefer plant-based meals.

One popular item on the menu is the Baja Fish Taco - a crispy fish fillet served with cabbage slaw and chipotle mayo on a soft tortilla wrap. Another favorite among customers is the Naked Burrito - a bowl filled with rice or salad topped with beans, cheese or guacamole along with your choice of protein such as grilled chicken or steak.

In addition to serving delicious food items at affordable prices; Mad Mex also offers catering services for events such as corporate meetings or private parties.

If you're looking for fresh fuel for life then look no further than Mad Mex! With its commitment to quality ingredients; sustainable practices; diverse menu offerings; catering services- this restaurant chain has something everyone will love!

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Restaurants