Haresh Ghoghari
Reviews 1
Too expensive and highest utility bill among Gas &...
Too expensive and highest utility bill among Gas & Electric as monthly basic.
Aaron Miller
Reviews 1
Their lack of auto-debit is absurd. And their poli...
Their lack of auto-debit is absurd. And their policy to turn off your water without notice even though making payments because you have more than $60 on your bill (basically a month's bill or less) is abusive (especially when the balance is because they stopped accepting auto-debit payments and stop...
tassirk
Reviews 1
Outdated payment system.
Outdated payment system.
Outdated online options.
In this day of 1 click payments, you feel like they almost don't want you to pay the bill.
Why should one try so hard to pay a utility bill?
Ryan Stubbs
Reviews 1
Customer service has always been great for me. Lov...
Customer service has always been great for me. Love the automatic usage updates on the website. The prices are fair. Also love the 5,000 gallon notice before you hit the next tier. I also think the water tastes fine and feels fine in the shower! A+ service and product!
Kurt t
Reviews 1
memhet is the best here
John M
Reviews 1
(NOTE: All 5* reviews below are from people that h...
(NOTE: All 5* reviews below are from people that have not reviewed any other businesses, or only leave 5* reviews. This company is terrible, but unfortunately they have a monopoly.)
Yesterday a note was left on our door notifying my family that our water was shut off. The time was handwritten on ...
justin alfred
Reviews 1
I have never dealt with a payment system more out-...
I have never dealt with a payment system more out-of-whack than that of Loudoun Water. My wife and I can predict when we will receive an automated phone call from them reminding us that we have a past-due balance. Of course, when we call back, they say they lost our payment but have just relocated...
Merrell Amos Watts
Reviews 1
Don't try to own a fish tank. The chlorine content...
Don't try to own a fish tank. The chlorine content of water in Loudoun county is so high that your normal water conditioners will not be enough. It's so bad that when you go into the bathroom to take a leak. All you smell is chlorine out of the toilet.
Chris M
Reviews 1
Overpriced with rates increasing yearly. Water con...
Overpriced with rates increasing yearly. Water consistently has poor taste and leaves behind large amounts of residue. Unfortunately there is no other option in this particular area.
Bhaskar Purkayastha
Reviews 1
Online services work well, had no issues. The best...
Online services work well, had no issues. The best part is that they have hourly usage data for every house. They have fancy data mining going on in the background, they will give a call if they see continuous water usage over a period of time, indicating a leak. Most people would not even know they...