I lived at 14420 Kittridge st apt 310, Van Nuys CA 91405 and before that in apt 211 FOR OVER 20 YEARS total. We moved out in April, 2018.
LBPM charged me carpet cleaning fee ( witch is illegal by the way, its normal wear and tear ) and I do have friends still in the building who knows my unit now h...
Im giving the LBPM (Vanowen st) 5*. I've been living here for two years now and want to say that I'm really happy with this apartment complex. On top of that to have a great Land lord like Denise Klotzman makes things even more golden. There has never been a time where I've tried to reach her and sh...
I'm giving five stars to Cynthia Ortiz at LBPM. I witnessed her oversee one of our Board meetings and she is firm, knowledgeable and shows care for our condo building. This cannot be an easy job but she handles it with grace.
I don't like the building, but I love my building manager. The building is too old and needs some upgrading, at least to the windows- they're ready to break whenever the next earthquake hits.
Everything else is fine, the current manager, her name is Janet. She is awesome! She's the best the buildin...
I m a current resident of Chateau Dearborn for 18 months now and I have no complaints. Chateau Dearborn is a nice place to live with tons of restaurants, grocery stores, and other shops within walking distance. Chateau Dearborn is across from CSUN with a police station and a fire station nearby. I f...
It s the failure to communicate and actually serve their tenants for me, @ landlord Victoria Gaskins and our property supervisor Anna Veridiano.
My husband and I moved into 11828 Runnymede in NoHo mid 2018 and our onsite manager Greg Fuller has made our stay exceptional! It is evident he treats all tenants like family, interested in the well being of all of us and quick to address any issues that come up. He is kind and resourceful. With him...
Greg is Considerate, Helpful and a helps makes living at 11828 Runnymede a real pleasure.
I have lived at Chateau Dearborn for 4 years now. LBPM took over this building shortly before I moved in. I can say, from speaking to my neighbors, the building has been improved dramatically. Our manager always makes sure the property is clean and responds quickly to maintenance requests. She's not...
If I can give a negative review on this management company I will!
This company is neglectful in their duties. Salle does not respond to any emails and Aleya is the most rude management agent! I reported a damage to the roof end of november 2018 and its already mid feb 2019! Our front door is buste...
Hi I am talking about the property on Kittridge St 14420.apt 307.Managed by Leticia and Carlos.
I have been living here for almost 7 years and it has been a blissful place for me to live.
Care is taken to see that the passages are clean, the decor is maintained and there is no bad behavior that I ...
User personal data at risk. The apartment manager at Windward Sea, Natalie Skippen, has no regard for customer privacy. She will force you to submit social security cards, bank statements, and personal identity information over email and insistently forbid you to password protect them. Does LBPM tak...
I ve learned to not come close to LBPM.
Bad company, that try s to throw their power. Could care less about anything but that check from you. Avoid.
Rude. Unprofessional. Don't. Would give zero stars, avoid renting from this "company" at all costs.
Gabriela, one of the property managers at LBPM s Flores st building, is a great building manager. If an issue comes up, she is quick to get it resolved. She helps make apartment living feeling like home!
Consistent marijuana smell in my apartment which is supposed to be a non-smoking building. I gave video evidence of smoke coming out of a neighboring apartment window, and the offending tenants were able to convince management that it was incense. Now, a few months later, building management is sa...
Thank you LBPM for being responsive and assisting me in my claims! I appreciate your assistance and would recommend to anyone in the Los Angeles area looking for a property management company.
Ms. Crystal Brazile is such a wonderful supervisor. She is always available to assist and has such a wonderful personality. I appreciate her patience with me as a new homeowner in an HOA community, and I hope that she stays as our HOA manager.
As a homeowner on Darlington in Brentwood I am shocked that very serious matters have been totally ignored by LBPM. As soon as our issue is resolved I would be happy to delete or update negative reviews.
We have been working with LBPM for over 20 years, and are very impressed with their customer service. Nick H. is a pleasure to work with, very kind, and provides excellent service! Would definitely recommend Nick and LBPM"s services.
Non-responsive. If you are prepared to be frustrated. Not able to reach property mgmt representative or anyone else, this is the company. You can leave many messages via email or voice mail. They will respond when they feel like it. Which is almost never.
This property management company repeatedly claimed that we did not pay our HOA dues when, in fact, we did. Their organization and management style is piss poor. They also tried to impose a late fee even after we proved (having to get the bank proof that the funds went to their company) they receive...
DOES NOT CARE AT ALL! THEY JUST TAKE YOUR MONEY MONTHLY BUT NO CARE FOR HOMEOWNERS
THEY will NOT DO anything about homeowners that complained If I CAN GIVE 0 stars I WILL!
I wish I could give them negative rating. They are simply the worst! No one ever replies to any of the maintenance requests! TERRIBLE!
Victoria Gaskins has been an exceptional manager of my building. She goes above and beyond to make sure every tenant is comfortable and happy. Whenever I need something Victoria answers me immediately and takes care of things right away. I was only going to live in this building for a year or so but...
So far, I have been very impressed with my experience. Gabriela's care and attention appears as a game-changer and a high bar for any other property managers anywhere. She wants to help and make things easy and that feels like such a blessing.
My apartment is becoming my home and I am so delighte...
LBPM does the accounting for a property where I was a tenant. They did not return my security deposit within the legal 21 days, and I got the run around from them for a couple weeks, trying to get ahold of someone on the phone. They claim to not receive voicemails I left. They also blamed my delayed...
Lisa Richardson does a great job as manger, whenever I put in a maintenance request Linda make sure the work get done. Before the worker leave the premises Linda make sure they have done the job right.
Today LBPM helped us out fast and efficiently. Happy tenant.
Terrible service. No one answers when calling in with a building emergency.
...Me and my partner moved here back in 2017 and from the begging we felt welcomed! As a Gay couple it was always safe for us to be there, and super grateful of all the help that out building manager Victoria did for us! Super friendly with pets, and after the little earthquake we had, have to say t...
very unhelpful! I called few times regarding trees in their properties that are growing out of control and causing my property massive damage, and most important, they are growing into electric wires and are a big fire hazard! No one calls back. NO one care! Very irresponsible!!!
Terrible. I write this as I currently have no heat for 2 weeks and there's no hot water now either. The hot water was shut off earlier today with no notice. Our prop manager is Lamice Sabbagh. I really hope our building owner switches companies soon.
LPBM has been managing our property in Los Angeles for over a year now and we couldn't be happier! Very responsive with issues and repairs that need to be done on our buildings.
First of all I want to thank Hanna Gedy and the LBPM team for all the hard work managing my property as well as finding me a highly qualified tenant. I worked with many property managers in the past and all I can say is that Hanna Gedy is the best. I highly recommend any home owner who is looking to...
The worst management company EVER!!! How can they manage properties, if they can't even manage to return phone calls. Their phone system is set up so that you cannot speak to a live person, and you are forced to leave a message. I have left several messages, and have simply been ignored. I would nev...
If you own a property and are thinking about going with LBPM do yourself a favor and look elsewhere. They simply will not care about your tenants and cause major headaches for you. The team is unresponsive and always looks for the easiest way out without truly solving problems.
If you're a tenant...
LBPM handled our HOA with the utmost professionalism. Their communication was 5 star, as was their quick responsive action to our needs. From the President on throughout the company, LBPM was the best choice we could have made and we deeply appreciated their expertise.
I called the concierge and wanted to inquire more about their policies on subleasing. Immediately hung up. Very rude.
I've been dealing with LBPM for the last 3 years. They are very responsive when issues arise, work well with the property owners. LBPM team really know what they are doing.
DO NOT USE LBPM! THEY ARE THE ABSOLUTE WORST!! I own a property that they manage. They do not return phone calls. I currently have an urgent matter, my tenant's car is trapped in the underground garage and he cannot get to work. I left 5 voicemails this morning at 9am and it is now 5:30pm; I still h...
How did you manage to get a 4.5 star review on Google? it is beyond me!! One of the worst property management companies I have ever come a cross. Rude and arrogant, extremely careless to the property owners.
This HOA is beyond unprofessional. They don't respond to calls, emails, and or messages. They ignore problems so that they don't need to spend money on roofs and other wear and tear items concerning the condos they manage. Yet, they expect payment of HOA fees immediately and if you are late, they pr...
Very professional and organized staff. Great business in property management - LBPM
I reside in a property managed by LBPM. I have been dealing with issues that significantly breach the implied warranty of habitability of my unit since well into last year (broken windows, lack of heating, plumbing issues, etc.). It is now February and none of the issues cited by the city inspector ...
Bad business don't do business with a company you cannot trust. They abuse powers and pit HOA'S against homeowners. Not looking out for the best interest of the property value. Not very savvy when it comes to resolving issues.
My company has been a tenant in a building managed by LBPM for the last 2 years.
The building manager is Judy L., who we have found to be very pleasant and easy to work with. She is detailed and thorough and addresses our inquiries in a timely manor.
Last summer, we had some issues with the Ai...
I m so embarrassed to have to deal with these people...Laziest most arrogant company on the planet. These people are worthless and could not care less about getting anything right. Charge 10% monthly late fees....that s 120% annually...avoid at all costs!!
Since they only post 5 star reviews.
LBPM has held my HOA hostage, operating it through a figurehead Board President that lives off-site and is hands off. They expect all communication and decisions to go through LBPM, yet they do nothing. I moved in in August of last year, with a list full of act...
LBPM is the most unprofessional company I have ever dealt with. Nothing has been updated in my complex for 2 years not even anything that they bought the old management company and there is nothing about the new contact information. The property is not being managed and is falling apart. Never rent ...
I currently live at an lbpm property. I m giving a review for any potential renters. I ve been at one of the properties for a year. This is my report, they haven t fixed the washer and dryer for over 2-3 months. I ve saw rats running around and they raised the rent by $100 during all of this. Also, ...
Do not hire LBPM, LBPM manages our building in the San Fernando Valley area. I am one of the owners of the townhouses in said building. LBPM is very unprofessional, you will hardly ever get a response from them in regards to repairs, invoicing, inaccurate charges etc.. Small repairs that should take...
Fraudulent, unprofessional, unorganized.
The positive reviews here must be either (1) purchased or (2) employees.
Stay away from working with this company you will deeply regret it.
One elevator in this building that is slower than my tortoise.
This is a wonderful company! I must give my full, positive, and glowing review for leading agent Brian Gallop. With his help and support, he was instrumental in making my apartment experience just fantastic. Brian was knowledgeable and always available for communication. He responded and assisted wh...
My HOA had been contracted with LBPM for nearly 20 years. The last couple of years have taken a steep turn downhill- so much so we had the leave. Invoices going unnoticed, some apparently rejected without our knowledge and unpaid. They have ruined our relationship with vendors. We referred our owner...
Where to begin!
STAY AWAY from investing time into a relationship with LBPM. You will waste far more of your money then any value they can provide. They have staff, Greg De Rubeis Vice President to name one, that will illicitly explain terms, and break those terms with out any good faith to resol...
I hire LBPM for our HOA company we been whit them for over 7 months. Two of our units have roof leaks, Is been 3 month and those units haven't' been fixed.
I submitted a bid back in January 8 2016 four weeks after still no response from LBPM, email or phone. I give up with LBPM I'm looking for ...
Th LB Property Management Staff were very professional and fast to respond which is exactly what we expect from a Property Management Company!
awesome to work with them, Sandra K Always on top of my community needs ,Thank you so much Sandra for everything that you do for my Community.
LBPM is one of the best Los Angeles property management companies around! They always make sure that our maintenance requests are heard and fixed immediately. LBPM is great at managing property, very responsive, and really cares! Highly recommend for anyone looking for a company to manage their prop...
HORRIFIC COMPANY! This company does not pay their bills on time. After we provide a service (we are in the construction industry: painting, electric, plumbing, landscaping, carpentry), we require payment to our company within 7 days of completion of that service. LBPM takes anywhere from 3 to 6 mo...
Nick Hofmann SPS, is nothing but Top Notch when it comes to service. He is on top of everything. Very accessible on the phone, via email. I have had just a few incidents in my unit, but Nick, an expert and very knowledgeable of his job, he always, has a prompt solutions to the situations. He is v...
Since the manager change was made here at this building, things have been extremely better. The new manager has beyond a doubt made sure things have been done and taken care of here at the building when their has been any request or issues! Nice move air clap
LBPM is the wost property management that a property owner can hire and the worts nightmare for prospect and current tenants. LBPM Property Management staff or vendors discriminate tenants because of their language. Sexual preference, disability, ethnicity etc.
LBPM instead of fixing units rhe ne...
I have been very happy with the company. I have been living is one of their properties in the Westlake/MacArthur Park area for over a year now. Always very clean. Neighbors are very quiet. Maintenance issues are addressed promptly. ACH issues are also resolved with ease. My property manager Oci is v...
This company is terrible. I have been ignored since I have moved in. I should have taken this as a sign from the beginning when I realized the poor service and communication that came from Noam. Not once has anybody called back and tried to address my concerns. I bet if the rent was late, I would ne...
They charge you when you already paid. and they send you threatening letters, it is the worst management office
Had issue with past due homeowners dues. Went to their office to discuss issue. Surprisingly not very helpful. All they did was read me the numbers on the statement - well I could see that - didn't need it read to me. I explained why a payment was late - not interested in hearing about it. They...
Grateful I am to have them on this landlord's side.
Incredibly unprofessional, rude, and irresponsible personnel. They do not take care of their business the way they should. They do not answer phone calls, and when they answer emails, it s incredibly rude. I have not had one good experience with them.
We are paying $200 for the condo HOA and it means NOTHING. Our condo got some emergency situation and Thay are not doing their job to take care the properties. I feel like they are just ripping off.
They are just so useless management company ever.
The WORST service. They do not return calls, good luck if you have an emergency, they do not perform annual maintenance such as changing out dirty air filters, do not maintain the property grounds and ignore tenant safety concerns. They raise your rent if you have a maintenance request. When I calle...
Fraudulent company that tries to steal away everyone's deposit. Excessive charges when moving out, took 28 days to receive itemized statement, manager never answered back our messages, and then they sent us a bill months later.
WORST MANAGEMENT COMPANY IN THE HISTORY!!!!! DO NOT TRUST THEM EVER! All calls, including the emergency line went directly to VOICE MAIL. I'm having an water emergency with NO ONE to help us whatsoever. Oh and guess what, our condo's roof needs to be fixed and we called just about 20 times and NO ON...
Property Management and Property Maintenance provider "companies" are usually scams to begin with , but LBPM is among the worst and unable to manage any small simple task - much less properties.
Very unprofessional and irresponsible workers. It is impossible to contact them or get help for anything. I have a bill that says it s due from a few months ago that I paid, now they re making things up. They need to get sued.
The only good they did was not spend money. This was because they did nothing but collect our HOA payments.
Worst experience, we moved away quickly.
I don t tend to write reviews but people need to know about our manager, Denise Klotzman. She is a professional in every way, from answering all of our questions and addressing all of our concerns. She s always prepared and makes sure that the building stays in impecable, giving - this way - an exce...
The website is horrible. It is not allowing me to register my account. I called the support number. The first rep transferred me to a voicemail. I called again to billing support. The billing support rep misspelled my name three times after phonetically giving it to her each time. On top of that, th...
save your time & money .....yikes! What a mess. Don't use this company for MANAGEMENT!!! We are home owners in the valley, DO NOT USE THEM!! It's a massive mess and headache working with them, and anything but smooth.
Interaction with staff is sub-par. Staff quit unexpectedly, etc. Low-end property management company.
My onsite management at the Victor Ave bldg is great! She has been very professional, attentive and understanding since I was considering moving into my townhouse. All of my concerns are at least recognized immediately and she follows up when any work has been done. I'm very happy specifically with ...
What is the point of having phones this place never answers!!!
Absolutely the worst company I've ever had to deal with to date. Completely negligent and unresponsive to major emergencies. I've personally had been dealing with plumbing issues in my unit that was coming from a leak in the unit above mine, to the point where my ceiling was on the brink of falling ...
My husband & I have rented a property that LBPM manages. The staff has always been very responsive, prompt, friendly and professional. We would recommend LBPM to anyone renter and property owner alike.
Let's see they have an automatic contract that renews but their service doesn't exist. How does that work?
The worst incompetent, unprofessional management company I ve ever had to deal with. Employees forget to follow through, executives never respond and other employees don t even know to use Google when searching for recommended repair companies. The worst!
Honestly cant believe it... I applied for an apartment and gave him all my info. He said I had great credit and that I would be approved but he said he accepted another application! Then asked me to bid on the apartment! Wanted to know how much I was willing to pay for it... First time trying to ren...
Really appreciate our resident manager - Greg at Runnymede.
He is always ready to help, making every effort to make our stay comfortable. He does extra effort to make sure that the place is safe and clean.
I could not be happier that I ended up renting with LBPM during my time in LA.
From the start LBPM was the only company willing to take a chance and rent a place to us, which was a complete blessing. The apartment was gorgeous, I will always remember it fondly, and it was a great price for what was...
The worst property management I ever dealt with!! If I can give them zero stars, I would. When I first moved to the property 2 1/2 years and informed them that my name was not on the intercom, I was informed by Crystal that it will take 6 months since they only update the directory twice a year. It ...
LBPM manages my Northridge property. They are doing perfect job. Their portal is easy and has everything you need.
It is a horrible building property and the management. I don t recommend anyone.
Our manager, Denise Klotzman, is so attentive, she makes sure that all maintenance problems are solved as quickly as possible and is concerned for the security of the building as well as its residents. Denise is a professional, she is efficient and has great communication skills. I appreciate how sh...