Login or sign up
For business

Jamie's Union Jacks

4.4· 392 reviews
Average ratingGreat
4.4/ 5

Based on 392 reviews

569%
414%
39%
23%
15%
Ask AI

What reviewers say about Jamie's Union Jacks

Generated with AI from 392 reviews on Trustburn · updated 38 days ago

Customers generally give Jamie's Union Jacks positive feedback, with many praising the food, friendly staff, and helpful servers, though some have noted issues with crowding, pricing, and inconsistent food quality.
What does Jamie's Union Jacks do?

Based on the information available, Jamie's Union Jacks appears to be a restaurant located in Covent Garden, London, but the description on file actually describes Capco, a property company, so what Jamie's Union Jacks specifically does isn't clear from the information available.

What are the most common complaints about Jamie's Union Jacks?

Describing only what the critical reviewers wrote: the most common complaints focus on high prices relative to quality, poor service such as rude staff and long waits, and operational issues like incorrect closing times on the website and being overcharged for items not ordered.

AI-generated from reviews on this page. Verify anything important with the company directly.

Barbara Lopez Abril
Reviews 1

Great service from beginning to end. Open kitchen where you can see how your food is made. Buns melting in you mouth and the quality of the food is top 5!!! Pizzas oven made with excellent prosciutto and the freshest burrata.
A hidden gem found in Covent Garden.

Harry Addington
Reviews 1

Drove 30 minutes to get to this place (paying congestion charge and got a parking ticket) only to get there and be told by the rude unapologetic manager we don t always close at 9:30 as it states on our website sometimes we close at 8pm . I got there at 8:30 but their website states they close at 9.30. Either invest in a phone The customers can call or update your bloody website

M S
Reviews 1

As a frequent Covent Garden visitor, had to try this place and throughly loved it. Ordered different types of buns as it would have been a waste not to and was not disappointed.
We had the lobster roll, Steak sandwich and pork belly bao bun as well as the Brazilian cheese buns (which are to die for) and would recommend all of them. It was a shame we were full after all that as we would have loved to try all the other buns.
The counter seat is a great view if you re going by yourself or with a friend because you get to see all the food being made (and makes you hungrier).
Reasonable prices for the quality and would definitely make my way there again!

Dror Ozeri
Reviews 1

Excellent food. Service not like that.
The van arrived when they were stuck in paper and we had to return them.
The chicken and the beef sandwich came very late but were very tasty.
The manager took responsibility and distributed us on his own initiative at 50 percent discount.
So despite all this we gave 4 stars.

Claire Holmes
Reviews 1

Very friendly but not enough to compete with the quality of the area.

Ordered starters then main and mains arrived as we were eating starters..,,, this would be fine if we had been told that s the way it happened!
Asked for the bill and not even an offer of a discount or complimentary drink for the confusion.
Thankfully there are many other restaurants around and we going a lovely one for our main course!!
Plus it was really cold in there had to keep coats on

Sakis Georgiadis
Reviews 1

There's something about the bread in this place that is special. We had the ribeye sandwich in ciabatta bread and the bread was amazing. We also shared the carbonara pizza and it was the best dough I have had in a while.

Will go again to try their buns without a doubt.

Milan Jankovic
Reviews 1

WOW "BUNS N' BUNS" !!!
Last Friday me and a friend popped in for a quick bite but we stayed for more than a couple of hours! Food was delicious, atmosphere great and the service from Evrim, Aziz and team was 10 out of 10. Love the place see you soon guys and keep up the good work !!!
Thanks for everything !!
Milan

Richard Ellis
Reviews 1

I had travelled from Macclesfield, leaving home at 8am, earlier in the day by train and decided to hop on a tube from Euston to have a coffee at Covent Market. On arrival I came across Buns Buns that looked perfect. I awaited to be seated and was asked if I wanted lunch? It was about 11am and so I explained that I just wanted coffee and pastry. This was accepted. I was lead to be table and duly served coffee and croissant (warm). Shortly adterwards, another couple were seated next to me and when asked what they wanted, they also wanted breakfast, but were refused. They could clearly see what I had and were willing to pay. I couldn't see a problem, but the waiter was unwilling to take their order. The customers from Turkey (I think?) were lovely and explained that they didn't want lunch and only wanted like me, breakfast type items. I felt embarrassed for myself and also upset that there was a lack of flexibility by Buns Buns to reconsider and simply ask the chef and try to find a solution. The other customers were FORCED to leave as no solution was reached. The waiter thought I was being very kind to try and facilitate a solution. I expressed my upset and disappointment. I felt quite ashamed to be honest. I asked for my bill that was over 8GBP, finished my coffee and croissant as soon as I could to leave. As I past the waiter who acknowledged customers in front of me, he chose to ignore me. I said "thank you" and "goodbye" I'm unsure if I would ever want to return?

Doc. M.
Reviews 1

Was skeptical at first sight...Italian service, chinese buns, pizza on menu. Headed in expecting a gastronomical tragedy. Turned out to be one of the best dining experiences I have had so far in the last 3 weeks in London. Food is fantasti. Buns were fantastic. Pizza, chicken and seafood were just too good. A bit on the pricey side but its worth it. Going back tonight again and inviting some guests along. Sharing the good stuff.

Hala bin shaibah
Reviews 1

Good bao but experience & small , the place was crowded so I had waiting my food too long around 35 minutes to have it

I try

- prawns bao (9/10) good taste but little pice of shrimp they need to add more shrimp

- mushrooms boa (10/10) i like it alot kind of mushroom with truffle ( am mushroom person )

Marta Lebrusant
Reviews 1

Great place in the heart of covent garden for a quick meal. Service was outstanding and fast which is always appreciated. We loved the cauliflower, the calamari Salad and the prawn buns. I also had the lobster roll but found it quite bland and the bread to lobster ratio was off considering it was a 24 pound dish! Will come back for trying their famous pizzas but I would stay away from their lobster dishes.

Lucio Rafael
Reviews 1

Fantastic place for a meal at any time!

Good and fast service. Fair prices for a tourist market and delicious food.

The buns are incredible good, try pork one. And pizza you can share easily if you are not that hungry. Also they have fresh juices.

International credit cards accepted.

Soigne' Destinations
Reviews 1

I was already a fan of Buns & Buns but each time I go I just fall deeper in love with this place. And yesterday they put the best secret item on their menu - the Mac Bun. Dear God. This is a perfect little snack. I could have ordered four more to take home with me. They have a great, friendly staff and generous drinks/ portions. It s my favorite dining option in Covent Garden and I ll be stopping by often. Cheers!

Fion Wang
Reviews 1

I came here to try the buns as it is a signature Taiwanese style dish, however it s quite disappointing as the bun itself it s a bit dry, not fluffy. There s also not enough sauce in the truffle mushrooms buns. Squid salad is very blend. Only I like is the corn fritters. It s a beautiful space but I probably wouldn t return for buns.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Jamie's Union Jacks

Capco, a property company, invests in, develops, and manages real estate properties in the United Kingdom. Its principal properties include Covent Garden, a retail and dining destination in London; and Earls Court, a mixed-use development estate in London.

Capco began operation in 2010. It has its headquarters in London in the United Kingdom.

Address
15 grosvenor street
Categories
Real estate