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Average ratingGreat
4.1/ 5

Based on 148 reviews

540%
433%
313%
28%
16%
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What reviewers say about Itsu

Generated with AI from 148 reviews on Trustburn · updated 27 days ago

Customers generally describe the food as tasty, healthy, and filling with good presentation, though some note that it is expensive or mostly rice.
What does Itsu do?

Itsu prepares and sells freshly made, healthy, Asian-inspired food in 77 shops and offers a range of grocery products including miso soups, frozen gyoza, and noodles.

Are there any complaints about Itsu?

The lowest-rated reviews mention specific complaints such as dry and hard gyoza, tasteless sushi, miso soup containing sugar, chicken noodle soup without chicken, and staff ignoring customers.

AI-generated from reviews on this page. Verify anything important with the company directly.

Aly Keem
Reviews 1

There are a few options on the high street, and being a healthy brand itsu delivered on the food and service. There is a large variety of all times of noodle and sushi meals, and some which I have never heard of. When you get to the counter, the appearance of the restaurant is clean and presentable, and the staff are really nice and friendly too. The only criticism I have would be on the seating arrangements. The seats can be very crowded and uncomfortable, and to fair it prevents customer from spending more time and money in the restaurant. Other then that I would highly recommend this place for a quick lunch!

Dwayne Pipe
Reviews 1

It's not me, Itsu. You're kind of OK when I'm really in the mood and just have to have it, but you're just a bit too plain and stodgy... and you can be a bit tasteless at times, which really puts me off. Tbh you're a bit too saucy sometimes and it leaves a bad taste in my mouth... and as for that bucket...well, its massive - you can have to much of a good thing & that grated ginger hanging over the sides is so 1970s...

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About Itsu

At itsu we have delicious, healthy, Asian inspired food, freshly made everyday in 77 beautifully designed shops. We also have a growing cupboard of Asian inspired grocery products including: miso soups, frozen gyoza, rice cakes, crispy seaweed thins, noodles and more.

Itsu: The Ultimate Destination for Healthy and Delicious Asian-Inspired Food

If you're looking for a place to satisfy your cravings for healthy and delicious Asian-inspired food, Itsu is the perfect destination. With 77 beautifully designed shops across the UK, Itsu offers a wide range of freshly made dishes that are not only tasty but also good for your health.

At Itsu, we believe that food should be both delicious and nutritious. That's why we use only the freshest ingredients in our dishes, which are prepared daily by our skilled chefs. Our menu features a variety of options to suit different dietary needs and preferences, including vegetarian, vegan, gluten-free, low-carb and high-protein options.

Whether you're in the mood for sushi rolls or hot noodles soup bowls or crispy seaweed thins or frozen gyoza dumplings or rice cakes - we have it all! Our dishes are inspired by traditional Japanese cuisine but with a modern twist that makes them unique and exciting.

But it's not just about the food at Itsu - it's also about the experience. We take pride in creating an atmosphere that is welcoming and relaxing so that you can enjoy your meal in peace. Our shops are designed with natural materials such as wood and stone to create a warm ambiance that feels like home.

In addition to our restaurants' offerings, we also have an extensive range of Asian-inspired grocery products available online or at select stores across London. These include miso soups (perfect for those cold winter days), frozen gyoza (great as appetizers), rice cakes (a healthy snack option), crispy seaweed thins (a guilt-free alternative to chips) noodles (for quick meals)and more!

At Itsu, we understand how important it is to eat well without compromising on taste. That's why all our dishes are carefully crafted using fresh ingredients packed with nutrients essential for maintaining good health while still being deliciously satisfying.

Our commitment to quality has earned us numerous accolades over the years including recognition from The Soil Association Organic Food Awards 2019 where we won Best Organic Eating Out Establishment award; Great Taste Awards 2020 where three of our products were awarded one-star ratings; TripAdvisor Certificate of Excellence 2018-2020; among others.

In conclusion, if you're looking for healthy yet tasty Asian-inspired food made from fresh ingredients served in beautiful surroundings then look no further than Itsu! Whether you want something quick on-the-go or prefer dining-in with friends/family - there's something here everyone will love!

Website
itsu.com