Horrible company as far as trying to reach someone during or after the sale for sale related or technical support. AVOID THEM LIKE THE PLAGUE! Lesson Learned.
What reviewers say about IOLO
What does IOLO do?
IOLO provides PC tune-up software, utilities, and system maintenance tools designed to keep Windows PCs running at their best.
Are there any complaints about IOLO?
Reviews mention specific complaints including annoying popups, a difficult user interface, poor technical support with long wait times, and fraudulent charges on a deceased customer's account.
AI-generated from reviews on this page. Verify anything important with the company directly.
I have been with Iolo for several years now, and I renew with them each year. After having an issue with a program installing on my computer, customer service was able to get back to me (after another rep wasn't so helpful), and they made everything right. System mechanic will go through a clean your computer and make it faster and more efficient. System Shield is an internet security product and although I had trouble installing in on my ACER with Windows 10, maybe other folks may have some better luck.
System Mechanic Pro and Iolo Premium Services worked flawlessly for several years. However, lately some dll file was missing and Iolo Premium technicians could not repair the problem, so issue was accelerated to an advanced "department" . I waited 2 months for that "department to contact me as I was told I could not contact them. When they finally contacted me, after 10 hours, I was advised they could not correct the issue and would call back after more research. I have heard nothing more since then. I have tried to reach Iolo in Pasadena, CA several times to no avail. Expensive service that did not work!!!!
I've used System Mechanic for many years, and I loved it for much of that time. However, over the past year or two it has become a UI nightmare, and based on the app changes, I no longer recommend it, trust it, or trust the parent company.
System Mechanic free version helped me streamline my PC from a wait-all-day for applications to open, close and function to a well oiled speedy PC. However, when the free subscription ran out, I bought it for a year and have been plagued with popups from System Mechanic that try and entice me to upgrade. These popups are annoying, are on my computer a dozen times/day and I'm beginning to consider System Mechanic malware to me. In short, good software with annoying continual popups.
Fraudulent charges. The company was unable to charge my deceased mother in 2016, 2017, & 2018. Somehow they found a way to charge her in 2019 while using an incorrect address.
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Keep your Windows PC running at it's best with iolo's PC tune-up software, utilities and system maintenance tools.
IOLO: The Ultimate Solution for Your Windows PC
IOLO is a leading software company that specializes in developing PC tune-up software, utilities, and system maintenance tools. With over two decades of experience in the industry, IOLO has become a trusted name among millions of users worldwide who rely on their products to keep their Windows PCs running at their best.
At IOLO, we understand that your computer is an essential part of your life. Whether you use it for work or play, you need it to be fast, reliable and secure. That's why we have developed a range of powerful tools that can help you optimize your PC's performance and protect it from common issues such as crashes, freezes, and malware attacks.
Our flagship product is System Mechanic - an all-in-one suite of optimization tools that can help you clean up junk files, fix registry errors, remove unwanted programs and improve overall system speed. With System Mechanic installed on your computer, you can enjoy faster boot times, smoother performance when running applications or games and improved internet speed.
But System Mechanic isn't the only tool we offer. We also have other products such as Privacy Guardian - a powerful privacy protection tool that helps safeguard your online activities by blocking tracking cookies and preventing advertisers from collecting data about you without your consent.
In addition to our software products, IOLO also offers expert technical support services to ensure that our customers get the most out of our products. Our team of experienced technicians is available 24/7 to answer any questions or concerns you may have about our software or how to use it effectively.
At IOLO we are committed to providing high-quality solutions for all types of Windows users - from home users who want a simple way to keep their PCs running smoothly to IT professionals who need advanced tools for managing large networks. Our goal is simple: To make sure that every user gets the best possible experience with their Windows PC.
So if you're looking for reliable software solutions that can help optimize your computer's performance while keeping it safe from common issues like crashes and malware attacks - look no further than IOLO!
- Website
- iolo.com
- Phone
- (801) 857-2345
- info@iolo.com
- Address
- 150 south los robles avenue
- Categories
- Computer software