Login or sign up
For business

InterContinental Almaty

4.6· 416 reviews
Average ratingExcellent
4.6/ 5

Based on 416 reviews

568%
422%
38%
21%
11%
Ask AI

What reviewers say about InterContinental Almaty

Generated with AI from 416 reviews on Trustburn · updated 70 days ago

Across the reviews on file, customers most often describe InterContinental Almaty positively, noting good service, friendly staff, and good food, while some mention that the hotel itself feels old and in need of renovation.
What does InterContinental Almaty do?

There isn't a description on file for InterContinental Almaty, so what the business specifically offers beyond it being a hotel isn't clear from the information available.

What are the most common complaints about InterContinental Almaty?

Based on the critical reviewers, the most common complaints about InterContinental Almaty focus on rude or unhelpful staff, with one reviewer also alleging issues regarding the security of their room and belongings, though this only reflects what the lowest-rated reviewers wrote, not the overall picture.

AI-generated from reviews on this page. Verify anything important with the company directly.

Vadim Gordymov
Reviews 1

The location of the hotel is conveniently located in the center of Almaty. Near the square. Convenient to reach. This hotel has its pros and cons. It is very popular with various organizations for holding various events, including seminars and conferences. Looks presentable.

Fatima Alalili
Reviews 1

Beautiful hotel Hadi sophisticated but what matters to the guest Arab Muslim and other Shattaf bathroom is not available Unfortunately this bothers everyone
The staff are top-notch in cooperation, literature, smile and respect, a full breakfast is a convenient place next to the garden, I advise you

Zsolt Szegedi
Reviews 1

One of the best hotels I have stayed in my life so far. The staff is very freindly and helpful, they can help you with any kind of issues you have. The design of the room is a bit old fashioned for me, but it is spacious and clean. The breakfast is amazing, more to choose from than you can imagine. Only place to improve is the spa, maybe a hottub would be nice.
All in all I can only recommend.

Benjamin Evans
Reviews 1

This hotel is amazing. The whole building and all the rooms are immaculately clean. The breakfast and all the food are incredible. Many hotels are very good in one or two areas but this hotel is great in all. The lower level spa and fitness center is one of a kind and I think that is where the hotel stands out most. I highly recommend the Hammam massage. It was by far the best massage of my life.

PIYUSH DHAR
Reviews 1

This place is good. It's peaceful. Staff is very helpful. There is an European restraint at the top floor and Turkish at the ground. There is a spa, Turkish bath, indoor swimming pool, fitness centre all complementary from the hotel. You only have to pay for the massages, yes they have those too including couples massage, and for the bar which is right next to the pool. Rates are reasonable for a hotel of such standard.

Rinat Kurbanov
Reviews 1

A city just waiting to be discovered

A very warm welcome to InterContinental Almaty, but more importantly, welcome to Almaty Central Asia's largest and most beautiful city!

We look forward to introducing you to our wonderful city with its eye-catching modern architecture, wide streets, cool fountains, parks and squares. There is no end of fascinating and exciting things to do here, guaranteeing you an unforgettable time.

reservation@interconti-almaty.kz

or contact me on rinat.kurbanov@interconti-almaty.kz

Nika P
Reviews 1

Drinking tea in the hotel lobby. Desserts are delicious. It is frustrating that earlier in Bon Bon cafe there were 50% discounts on desserts after 20:00, now it is only 10%. The question is not the cost, but the fact that they were not taken away to the refrigerator before, so that they could be put up the next day, but sold out and you could be sure that you are buying fresh. Staff need training. They cleaned the table so noticeably that they were breaking the conversation.

Bavdun Umar
Reviews 1

Great hotel with a great history. The restaurants here are also good. The food is gorgeous. But it is still outdated. The staff is very professional, polite. In the foe a lot of interesting things. The restaurant in the Kazakh style is very tall and beautiful. Nice to be in the hotel. The air is clean and cool.

Ch Gu
Reviews 1

Location, breakfast, rooms, spa, massage, restaurants (Asian, French, Turkish), cleanliness, hotel taxis, service attitude of the staff and hotel facilities = everything excellent and worth every penny. If you want to spend a little more for a hotel in Almaty, come here at his expense.

News

No news yet. This is where the business shares its own updates and press.

Photos

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About InterContinental Almaty

No details yet.