Full disclosure: I'm an employee. You will never find another service provider willing to go as far as InfoStructure to solve whatever problem you may have. Although, officially, our policy is to direct you to the right people... If we have time and the knowledge we'll help you configure your router...
Former employee here; they treated me well. Great benefits, DSL was great when I had it, Jeff and Scott were good people, etc etc. I'd work there again if they'd let me!
Best business phone and internet provider in southern Oregon if not the Pacific Northwest
Due to the trigger finger of an employee who shall remain nameless (me), we lost all internet at our office at 10 minutes to 5 on a very busy weekday. The technical support rep was very helpful in helping identify the problem and even had a system admin come out on his way home from work to stay an...
We recently had Infostructure install a VOIP system to replace our aging phone setup. Unfortunately, due to availability of service, the only carrier available for our building was Century Link DSL. Last week their internet service went down and, with their usual degree of customer service they ...
They picked up the equipment a couple days after I cancelled and for the next month still billed us out of the contract period. I called them and asked them how they can bill us for a whole other month when they had the equipment the month before when I cancelled. They couldn't give me an answer and...
I am the lead technician at Dr Networking and I spoke with Cody in support on October 8th at 9:07 am. Our customer's router was setup with PPPOE settings, I assumed that these were wrong but wanted to verify it was supposed to be automatic before deleting her settings. I called Infostructure and I a...
They sell speeds they do not provide. They sold me a package of certain download and upload speeds and bandwidth. Only to find out they limit the speed structurally UNDER what they promise, will not provide what they promise when you purchase the package and they know it. This is no better than a si...
I have a VOIP system through them for my business phone. It works great, I never have any issues and it's super customizable for call flow and ques. As an IT provider in the area I would say they have the best system for hosted PBX VOIP for the valley.