They picked up the equipment a couple days after I...

They picked up the equipment a couple days after I cancelled and for the next month still billed us out of the contract period. I called them and asked them how they can bill us for a whole other month when they had the equipment the month before when I cancelled. They couldn't give me an answer and told me it was policy that once they bill us we have to pay the bill. They never did any proactive calling for business to check up on us or let us know they are down. I would honestly encourage anyone looking for genuine quality service to work with the larger service providers and save your money. We use Hunter Communications for VOIP and internet with our backup through Spectrum. I get a call from the VOIP Engineer with Hunter within the hour when service drops to check up on us and the rates are the best in Oregon so I would encourage you to go with them first. I am a Network Administrator for several stores so keeping them up and running is my highest priority and with the service providers I have now I can say that after trying all the local providers Hunter Communications is the best.