Due to the trigger finger of an employee who shall...

Due to the trigger finger of an employee who shall remain nameless (me), we lost all internet at our office at 10 minutes to 5 on a very busy weekday. The technical support rep was very helpful in helping identify the problem and even had a system admin come out on his way home from work to stay and help us get back online. We are incredibly impressed and grateful for their excellent customer service and feel 100% supported by them! Can't recommend them enough!