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ICS Computers

4.4· 1,891 reviews
Average ratingGreat
4.4/ 5

Based on 1,891 reviews

569%
415%
33%
25%
18%
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What reviewers say about ICS Computers

Generated with AI from 1,891 reviews on Trustburn · updated 9 days ago

Customers generally describe ICS Computers positively across the cross-section of reviews on file, commonly citing knowledgeable staff, competitive pricing, and good service, though the available excerpts are from 2020 and may not reflect the current picture of the company.
What does ICS Computers do?

ICS Computers provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies, according to the description on file.

What are the most common complaints about ICS Computers?

The information available does not include specific complaints about ICS Computers; reviews on file are between roughly five and a half and six and a half years old and the company description focuses on software rather than retail, so the available data does not clearly support a confident answer.

AI-generated from reviews on this page. Verify anything important with the company directly.

kristopher Kuss
Reviews 1

This is a very helpful store they almost always have what I need. Generally they have multiple options to choose from. The staff is helpful. They clearly work on commission and push the suplimentary warranty on everything. I recommend keeping an eye out for clearance items for an extra savings.

Mel O
Reviews 1

I came in to grab some parts to build my first pc, and they had everything I needed. The associate who assisted me gave me his business card, in case I needed any help. Through email he was able to give me tips on all the issues I had with my build. I had a great experience and I will definitely be coming back.

Tom Gould
Reviews 1

It carries a wide variety of the stuff that nerds need: cables, media, tools, computer parts, networking, etc. Prices are often on par with on line retailers. It's where I go when I need a component right now, but I rarely leave the store with just what I came for. I always find something else that I need.

Gabriele Manganaro
Reviews 1

Huge variety of computer hardware and software for all types of platforms. Plus all other kinds of consumer electronics. Don't miss the "hacker corner": as soon as you walk in the store, take a sharp right turn and head out to the end of the store where you'll find all kinds of DIY hardware (raspberry Pi, arduino and all related hardware, soldering irons, breadboards etc.) plus all types of STEM games and geeky gizmo

Abad Pena
Reviews 1

The Micro Center is easily the best place to go if you want to shop for computer parts in the Boston area. What sets Micro Center apart from other places is that places like Best Buy or Target do have places to shop for laptops and PCs, but Micro Center has the the best current laptops around. If your looking to build your own computer it is imperative that you go to Micro Center!

Jason Trout
Reviews 1

I brought a custom built PC in for diagnostics because it wasn't posting to bios. With same day turnaround Anthony was able to determine and fix the problem. I am extremely impressed with their pricing, knowledgeable staff, and professionalism. I was bashing my head against the wall trying to figure out what was wrong with my PC and am relieved to have it back and up and running.

Jorge Borrel
Reviews 1

Excellent buying experience for a new laptop. Francesco was very helpful, and he showed me several options, even some that were cheaper than the ones I was looking at with similar performance, which really showed that he was actually more interested in helping me as a costumer than making me buy a more expensive option. Would definitely come back to this store for future purchases.

Nicholas Martin
Reviews 1

It's a great convenience to have a store that sells all kinds of computer stuff but I have to say I dread checking out; they try to sell you a warranty or some kind of extended contract on anything you buy, seemingly. I don't need a warranty on a 30 dollar cpu fan. Very annoying but as I said I like this place.

Mike Kelly
Reviews 1

Horrible experience, will never be returning. First and foremost the prices are higher than anything you ll see online, but that s the choice you make when you decide to shop in person, here s why I would highly recommend avoiding this store. The salespeople act like sharks in water. As soon as I walked in they would just insert themselves in my girlfriend and I d conversations. Even when asked to leave they would always show one more item, and as soon as we got rid of one, the next one dove in. Finally when I got home after the horrendous experience, the motherboard that the salesperson convinced me I needed, isn t even compatible with the rest of the items I was sold on. Do not go to this store.

Alan Alves
Reviews 1

Been my electronic store for years now.
Everything you need is here. Prices for BYO are always the lowest. Especially CPU's. Staff is always helpful, young, up to date on what's the latest on tech. Clean and organized aisles, I can find what I need.

April C. Wright
Reviews 1

Everything you need to build your own PC from scratch. Good selection of parts, accessories, even 3D printers, Raspberry Pi gear, magazines, and soldering tools. Makers, hackers, gamers alike all find something here. I had my laptop service here as an authorized repair facility and it went well.

Tyler White
Reviews 1

In store customer service is very helpful. Be wary of refurbished equipment. I bought a modem that was still tied to an xfinity customer's account so they wouldn't activate it for me. They are not picking up the phones at the store and I have been waiting in a chat room for 3 hours with no response.

Lance Aughey
Reviews 1

WOW, geekville and nerdtown still exists! Totally amazed at the number of options one has for a computer mouse or keyboard. This place is freakin-a-awesome! If you're looking for anything computer/electronics related, this place is the place...if they don't have it, it doesn't exist.

Chris Hurlbut
Reviews 1

DO NOT GO HERE FOR ANY APPLE SERVICE OTHER THAN COMPUTERS! Apple will send you here for service/replacement of phones/AirPods/iPads and Micro Center, even as an Apple Service provider and have 12 AirPods on hand won t help you. Other than that, the store is up to standards....

LNB Reacts
Reviews 1

Horrible customer service. I was walking around being followed and i came June 26, 2020 with my brother and my mother. I had picked up my monitor and wanted to look around. my mom wasn t interested in the store that much so she went and took my monitor to the car. As she was leaving, they would not let her leave and gave her an attitude because she didn t know she had to leave the other way.the man at the door KINDLY opened the door for her manually and let her out. She said the other employees looked angry that they let her out. I HOPE THAT MAN DOESNT GET IN TROUBLE, he has a heart and is what more stores need. He had black hair and twists and sanitized my hands as i came in. Horrible employees, a few goods ones helped me out but i will not be shopping here again!!

Jim Dunn
Reviews 1

Before I went for the hour drive to Micro Center, I checked their inventory for the latest Ipad and the website said they had ten Ipads in stock. Now, I know what you are thinking, why would I drive and hour and trust that their website inventory was accurate . I trusted their website because they indicate on their website to NOT CALL and trust the inventory listed. So, I drove in and I was told that between yesterday and today, all the Ipads (7th Generation at 128G) were sold and or reserved. Their website says only one per customer (in-store sale only) and you cannot reserve them online so total bull. I checked their inventory when I went back to my car (right after I left the store) and their website said that they still had four in stock. The associate said they had none. Incidentally, the Ipad in question is $424 everywhere else and it was $120 off at Micro Center. Wow, $120 off and too good to be true it was. Be careful because they are baiting and switching. When I went in there, the sales person immediately said that I should buy the newer Ipad Pro. DO NOT TRUST THE WEBSITE OR THE BAIT AND SWITCH TACTICS!!!

Charles Hinman
Reviews 1

I just purchased a refurbished PC from this store. I did my research on the specs and specifically chose it for the advertised processor and SSD. Unfortunately, when I turned on the computer for the first time and checked system information, the processor was worse than advertised and the memory system was a hard drive, not an SSD. I am trying to contact store management and will update this review if they are helpful.

Updated (later on the same night)
Spoke over the phone to a very nice service rep (kudos to you, Scott!) who recommended that I return to the store and speak to a manager. Unfortunately, when I went back I ran into a lazy and rude employee at the pickup counter who processed my return but made no attempt to solve the problem. No apology, no "let's see if we can find the right components," just a return. He didn't even make an accurate record of the transaction; he marked the reason for my return as "purchased the wrong product" when in reality Micro Center misstated the components in this pc. When I cited the service rep's advice to speak to a manager, this guy just told me to wander around the pc section and talk to a salesperson. I walked out the door - I'm not starting from scratch with sales after doing all my research at home. This was my first transaction with Micro Center and I am disappointed that they were unable to deliver the product as advertised.

In case anyone from Micro Center reads this, the number for the support ticket opened by Scott is 2719090.

Joe Albina
Reviews 1

Terrible customer service availability. I called This location multiple times a day for several days and was unable to speak to a representative. I was also in the "Chat Que" for over an hour multiple times. Best of luck y'all. Everyone else had written such good reviews so I had high hopes.

Nickolas Zakharoff
Reviews 1

Horrible customer service speaking to a tech support person, had a simple return issue because of being recommended the wrong SSD drive for my laptop, and wanted to mail it back as I am 60 Mike's away. He could not handle it, said a manager would call me, when I asked how long, he said probably 3 days. Whi hires these nitwits? If he was my employee he would be thrown into the Charles River!!

maia piccagli
Reviews 1

there are some good deals to find here. good source for AV cables. there are closeout items. this is a reputable authorized dealer for apple computers and pc. there is a good selection of cell phone accessories. this is a good place to buy SD memory cards and USB cards and card readers. this store sells the arlo netgear video surveillance. this store also has electronic components, publications and equipment for the electronics hobby enthusiast

Scott Goldstein
Reviews 1

Support local business!!!
I m sure I can buy most of this stuff online, but there is a lot of value that comes from the knowledgeable staff. I like to recycle my printer ink and they give you a $3 credit for each cartridge you bring back.

Heather Whitty
Reviews 1

Hands down the greatest place in town! Customer service is truly something all stores should model after. Yonas the service manager is a delight and so accessible, friendly and determined to give you the best service possible. Brought my MacBook in for repairs and was blown away by their friendly touch and speedy work. Truly an delightful and best customer service I ve ever had. And I ve been to enough computer stores to know the difference and Yonas makes all the difference in the world!!

Mr 232172
Reviews 1

This place if for those who "KNOW". Very specific, if you are the type of guy who understands hardware and builds your own PCs' this is your place.
Also all the types of connectors, cables, adapters etc you can imagine.
Finally great and I mean great deals on refurbished hardware.

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About ICS Computers

ICS provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies.

ICS Computers is a leading software development and UX design company that provides integrated custom solutions for touchscreen, mobile, embedded and desktop applications. With a focus on Fortune 1000 companies, ICS has established itself as a trusted partner in the industry.

At ICS Computers, we understand that every business has unique needs when it comes to software development and UX design. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of experienced developers and designers work closely with clients to ensure that their vision is brought to life in the most efficient and effective way possible.

One of our core strengths at ICS Computers is our ability to provide end-to-end solutions for our clients. From initial concept development through final product delivery, we are there every step of the way. This approach allows us to ensure that all aspects of the project are aligned with the client's goals and objectives.

Our team at ICS Computers consists of highly skilled professionals who are experts in their respective fields. We pride ourselves on staying up-to-date with the latest technologies and trends in software development and UX design so that we can provide cutting-edge solutions for our clients.

In addition to our technical expertise, we also place a strong emphasis on customer service at ICS Computers. We believe that open communication is key to building strong relationships with our clients, which is why we make it a priority to keep them informed throughout every stage of the project.

At ICS Computers, we have worked with some of the biggest names in business across various industries including healthcare, finance, retail and more. Our track record speaks for itself when it comes to delivering high-quality custom software solutions that meet or exceed expectations.

In conclusion, if you're looking for an experienced partner who can help take your business's software development or UX design needs to new heights then look no further than ICS Computers! Contact us today for more information about how we can help you achieve your goals!

Website
ics.com
Address
230 second avenue