HubSpot

4 · 52 reviews
hubspot.com Write a review
J
Jenoff Van Hulle
Reviews 1
2020-09-18 08:41

As with others, very poor customer service. In pre...

As with others, very poor customer service. In pre-sales chat they showed that their booking tool was a solution to our problem. I bought the tool, but after that it turned out to be unsuitable. Have asked solution several times, but contact is very poor. As soon as they have your money it's very ha...

Read full review

M
Mark Anderson
Reviews 1
2020-06-27 14:27

Product is good customer service is awful. Once I...

Product is good customer service is awful. Once I signed up for the free trial Danny Dias was quick to follow up with me to figure out how they help...a.k.a get your signed up for a paid subscription. I made an error and signed up for sales starter when I wanted marketing. Sent two emails to Dann...

Read full review

D
Daniel
Reviews 1
2020-06-04 01:09

If you're interested in Inbound Marketing, HubSpot...

If you're interested in Inbound Marketing, HubSpot is the best resource for you to be successful at it. From the HubSpot CRM to marketing and sales tools, they empower you with their easy-to-use, feature-packed, insightful tools. I'm one of the biggest HubSpot fans there is!

Read full review

L
Leo Lin
Reviews 1
2020-05-26 20:12

Hubspot is one of the most innovative and fun comp...

Hubspot is one of the most innovative and fun companies to work for in the Boston area. Their office beautifully located in East Cambridge is the hub (pun intended) for their awesomeness. They are rapidly growing and devoted to the inbound methodology both within their product and within their busin...

Read full review

B
Brian DeAntonio
Reviews 1
2020-05-21 20:38

**** BUYER BE VERY AWARE NOT WHAT YOU'RE EXPECTING...

**** BUYER BE VERY AWARE NOT WHAT YOU'RE EXPECTING AT ALL!!! ****

Pretty bad company. Software doesn't work as described and the exorbitant fees are negotiable to the tune of about 50% off and you can pay quarterly or semi-annually.

But watch the hard sell, for instance, "Brian, if I can get m...

Read full review

S
Scott S.
Reviews 1
2020-04-27 21:30

We are a user of Hubspot Products. We find their ...

We are a user of Hubspot Products. We find their people to be fantastic. Unfortunately we feel we made the wrong choice with Hubspot for a CRM product. The e-mail integration works for a few days with Gmail and then detaches. If we integrate with a phone number for outbound call recording, it wor...

Read full review

S
Spencer Wade
Reviews 1
2020-04-26 13:33

Had the pleasure of meeting Chris E this afternoon...

Had the pleasure of meeting Chris E this afternoon to discuss what HubSpot does and how they work with great companies. What an awesome experience, didn't feel like I was being sold anything was more of networking discovery opportunity for both of us today. Regardless of whether I am working with th...

Read full review

B
Brandon Bailey
Reviews 1
2020-04-16 07:56

Huge fan of their marketing platform. Hubspot is a...

Huge fan of their marketing platform. Hubspot is a leader in the industry and it shows in pretty much everything they do. Only gripe is that subscriptions can get pretty costly if you have a lot of contacts because that s a real driver of their prices.

Read full review

A
Alexander N. Schlosser
Reviews 1
2020-04-13 10:08

Bad availability of support. Despite a callback re...

Bad availability of support. Despite a callback request from the account, there was no callback after more than 5 hours. My call to sales got connected internally and then I got kicked off the line. There was also an ignorant supporter in the chat and he pointed out the callback function in the acco...

Read full review

C
Chris Wright
Reviews 1
2020-04-05 13:37

I have been using HubSpot for a couple of years as...

I have been using HubSpot for a couple of years as a small business. Overall, they offer a robust platform that helps me save time and track activity. I haven t been able to utilize some of the marketing features but based on what I ve seen, they re very user friendly (landing pages, analytics, etc....

Read full review

N
Nicole Miller
Reviews 1
2020-03-04 08:53

Deeply frustrated with getting the runaround from ...

Deeply frustrated with getting the runaround from customer service.
We are paid customers, and faced with a rather straightforward technical issue, we were frequently put off with dead-end supposed fixes which were clearly just a ploy to end the discussion. Our time is valuable, please don;t waste ...

Read full review

B
Bob Ruffolo
Reviews 1
2020-02-28 08:19

Unbelievable software and an even more unbelievabl...

Unbelievable software and an even more unbelievable team! I would recommend for all small businesses looking for leads to strongly consider their product, and for all marketing agencies looking to become a legit player, consider their partnership program! It's completely changed my business!

Read full review

E
Eden Reid
Reviews 1
2020-02-26 15:54

We currently use HubSpot for our mMarketing campai...

We currently use HubSpot for our mMarketing campaigns, social media publishing and email tracking. We are also currently integrating the HubSpot tracking metric with our CRM database to use lead scoring for not only new customers, but also for our existing accounts. HubSpot is also the host for our ...

Read full review

I
Ilya Benjamin
Reviews 1
2020-02-08 06:55

I am a small business owner trying to get out of t...

I am a small business owner trying to get out of their contract because I am not happy with their landing page selection. Please read this story in progress to make a decision if you want to deal with this company. This narrative is only to show their process of cancellation. This citation is in...

Read full review

B
Brandon Nelsen
Reviews 1
2020-01-07 06:01

Hubspot offers a "best in class" service to an arr...

Hubspot offers a "best in class" service to an array of businesses and professionals around the globe. I live in Boston and have been to an outreach night where I talked with industry professional, Hubspotters' and had some fantastic food and drinks.

Through Hubspot, I was able to take my InBound...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn