Hoboken UMC

Most nurses and doctors are great but there is a handful who should not be there. Security is over aggressive with patients.

Be incredibly careful. This hospital has predatory and unethical billing practices. They will never send you an itemized. And they will bill you for previously unveiled charges years later in an effort to scare you into payment for things you have no idea what they are charging for. Avoid this place at all costs.

The pediatrician was very unprofessional uncaring the nurses are dont care at all... this place has fell down with service

I'd rather die than be back. This is the second time I was brought against my will. This time they kept me for a week after giving me a fake choice between voluntary and involuntary admission. I'll never set foot in there again if I can help it. And I'll give em hell if they try to take me there again.

Like many others, if I could leave negative stars, I would. I m new to the area and I was seen in the ER for a severe headache. Insurance went through fine and they discharged me.

They scheduled a remote follow up appointment with a nurse practitioner and I paid my usual co-pay. She recommended I have some lab work done and I asked about pricing and she said it would be the same as an office visit.

I arrive at the hospital and get checked in and they tell me that I am in-network and have no copay and that my insurance will cover all costs and that off the record, if I receive a balance from my insurance I should dispute it.

I ended up having to go twice because they sent the wrong lab request.

A month later, I got notice from my insurance company that I met my out-of-network deductible because of the labs and that they won t pay because it was THOUSANDS OF DOLLARS over what would be considered normal and reasonable to bill for the work performed.

I literally could have had a major surgery for cheaper than this routine diagnostic lab work.

This hospital actively practices price gouging. I ve already called my lawyer and am planning to report them.

Why are you only supposed to bring 2 people,and why only the husband and kids.Also I asked if they have food I was hungry they said we are to busy. I was pregnant and hungry. AND I didn't get to see my kids. They were crying when I called. There is much more but I'm the stumped on the front desk guy. HE IS RUDE AND IMPOLITE.

A friend of ours went for a tumor removal surgery and they didn t complete the surgery because they didn t have all the tools. Are you kidding me?! How is the hospital still running? They will be hearing from us.

It s so sad that hoboken has a awful hospital like this. It s incredible how unprofessional the stuff is there.

It's not the most modern hospital ER I've seen, but I waited no time to be seen (granted it was dawn on Monday morning), the reception staff was genuinely concerned about my shortness of breath and acted quickly plus they put me in an isolation room initially because I was coughing. The doctor (PA) that saw me was very quick to assess and give me the correct treatment. I'm a nurse by the way. I will say that the nurse who gave me medications said "I'm not sure" when I asked what nebulizer treatment she was giving me, which gave me pause, but other than that I felt better after going there than the previous TWO urgent care centers I've been to in three weeks.

I can't say enough good things about Dr. Boiardo and his staff at Hoboken University Medical Center. This past weekend my mom lost her balance and broke her wrist. Having seen Dr. Boiardo in years past for another injury, she reached out to see if he could see her. Dr. B let her know that he was working at Hoboken University Medical Center that day and should come to the ER so he could personally evaluate her condition. As it turns out, she was in pretty bad shape and he immediately got his team assembled to conduct the surgery the following morning. Dr. Boiardo even came in on Memorial Day weekend, when he was scheduled to be off, to perform the surgery to ensure my mom received the best care as quickly as possible. The staff at Hoboken Universal Medical Center was attentive, caring, professional. We will always use Dr. Boiardo for our orthopedic surgery and rehabilitation needs. Thank you Dr. B!

This is the worst place to go at night when I went I said it was happening to me and the reason and the fat woman who was there to help me got gossiping with another person until I call 2 person and tell him about my 3 hours waiting and nothing and what I did stood up and I left with how bad it was or went behind me so that crap of place I never go here again

I am writing this review while supporting my relative in L&D in this hospital. The nurse who is taking care of my sister has no smile on her face and not even making the patient feel better if we ask her why the labor pain isn't getting better with epidural, she answers back with another topic. She is mostly sitting on her computer and lazy to stand up and look at the patient. The anaesthetist hit the wrong spot for epidural and the patient is still having terrible labor pain. They offered redoing the epidural after 4 long hours.

Over all I would give negative star to the hospital and staff. Avoid coming to this place. I could have drive my sister to somewhere further at better hospital for delivery.

Do not come here if you have an emergency. They are too slow to treat you!

Went to emergency room with my 13yr old in lot of pain. Think its her gall bladder and they left us sitting there while thwy took 6 other ppl before us when they were not as serious. This is crazy. I had to speak to a supervisor in orderfor my daughterto be seen.

This is my go to hospital in case of emergencies. Shout out to Nurse Marie in pediatric ward, I found her to be patient and understanding of my kids needs.

It's my first review on the internet. That's how impressed I am. Yesterday, I came in with severe dizziness I couldn't help with. I was already laying down in the room within first 10 mins. Everyone was very friendly and accommodating. Everyone: doctor, nurses, the guy who was transporting me to the MRI and the guy who did C scan. They all made me feel so much better. Also the lady that came in and did my blood work and another one who did the glucose test. Big thank you to the nurse that discharged me. She was very nice! I am sorry I didn't pay attention to the names as my head was turning really bad. It was hard for me to remember everyone . It was a shift after 7pm until 10:30pm on July 21st, 2017. The doctor came straight to the deal. She was very professional and und understanding. I had C Scan within 40 mins of admission. The hospital is very clean and I can tell they do care about their patients. My sister works as a doctor on ambulance back in Russia. And my brother was also a doctor. I know how difficult this profession is. They save people's lives and get to deal with very raw situations. Yes sometimes the doctor is taking long to get back to you but trust me they don't browse pictures on the internet and certainly don't sit and wait to make you mad. They work really hard to save your life! Thank you !

A very good hospital you are treated to the best staff very educated with love of neighbor

I don t know if the people who work there are unhappy with their jobs but it shows from their actions! From the way they answer the phone to being seen at the clinic and waiting 3 hours to be seen even though you have an appointment!!

I recently gave birth here and everything went extremely smoothly given the circumstances. I had been scheduled for a c-section and my baby decided she wanted to be born a week early! They got me in for a c-section immediately and called in my Doctor, Dr. Ahn to assist. The nurses were all fantastic and got me through the scary experience while keeping my husband involved and focused on his duties so he didn t get too worried or overwhelmed. We then stayed in the hospital for several days and their maternity ward was comfortable enough that we were both able to sleep. Food wasn t bad for hospital diets either! Overall I would absolutely utilize this hospital for future needs. I was also grateful that we were there when it wasn t too populated. Thank you everyone who took care of us!!

Went to see Dr. Haroon Faraz for echo stress test. Needed to make sure I m primed and ready to drive our tech company PhotoSesh to new heights. Got some great insight. Everyone was on point and had a lot of great advice. The entire staff was amazing, made me feel comfortable, and we had some great laughs. Good good people here. Love the culture. And Dr. Faraz is also hilarious but also very serious and concerned when discussing health, diet, and lifestyle. I can tell he s a very intelligent guy, really with it and with the times. Had deep knowledge of the history all the way up to the current developments of his industry. He was referencing some very recent ground breaking studies from Harvard. All of which were relevant. These studies were just weeks old which further confirms Dr. Faraz is very on point even with the latest advancements in healthcare. He has set me up for success in both work and to live a long healthy life. Highly highly recommended.

Christopher Seshadri
CEO, PhotoSesh

stupid, stupid, stupid. After waiting an hour to get checked in for a blood test, I was told they don't do blood tests for NYC doctors. STUPID

This hospital has been my go-to hospital when I was pregnant (I had high blood pressure when I get pregnant). I ve been here like 2-3 times already prior giving birth; they monitored my blood pressure for 2-3hours, get blood for blood works, 24hr urine collection. The nurses are all friendly, accommodating and they explained to me everything.

When I gave birth here, it was unplanned since my OB told me I need to to avoid complications, I chose this hospital because of the nurses and how professional they are. Everything went very well. I have been happy because after the operation, most of the nurses that looked after me where Filipino. I am Filipino, btw. It makes me feel like I m at the Philippines. The room, and food were great.

I would recommend this hospital to moms who are about to give birth. You will not regret staying here.

If you wanna wait 4 hours to be seen then come here and waste your time

I can't believe it, I was here with my daughter from 8 am and it is 12:50pm and the doctors only came in two times and my daughter still waiting for medical attention.

Good experience had my baby boy here Labor and delivery . Pediatric nurses are awesome.

I can tell you one thing ...be ready to wait for hourssssss the slowest hospital on the world

The worst. I tried to get a certain kind of CAT scan there. Took me about three hours to make the appointment (the lady was so confused, rude, and unhelpful) three weeks in advance. Day of, took another 45 mins to process paperwork when I got there (at least that gentleman was nice). Then I waited. And waited. Two hours in (past my appointment time) I was told they didn't do my test. So I personally contacted my doctor and asked if they could do a different kind of test. My doctor said sure, I passed the information on to the reception, and they took my paperwork again. Then I waited again. An hour later, I asked for my paperwork back so I could leave. Their manager came out and informed me (again) that they couldn't do the test without a new script. So what was I waiting for??? I told him it didn't matter anymore, took my paper, and left.

Literally the worst. How did they even let me make an appointment for a test they didn't have? They wasted my entire day and didn't even really seem to care. They let me roast in the waiting room for going on FOUR HOURS before I decided I'd had enough. Don't ever go to this hospital.

Wife had same day surgery in February. Every member of the staff was helpful, knowledgeable and professional. Also very friendly.

I also enjoyed that it was not one of those huge madhouse impersonal hospitals .

HORRIBLE hospital. Lazy and rude staff, I can t stand this hospital. My little sister is in their crisis center at the moment and she s going through hell. She s admitted the bathrooms are an utter nightmare. The other children in the same facility are completely unmanaged. I got reprimanded for just hugging her! This is absolutely ridiculous. As her older brother(18), I should have the right to see her. These programs are meant to help people but this is tearing our family apart. I can t imagine that she would try seeking help after this, this is absolutely Traumatic. PLEASE DONT ADMIT YOUR KIDS HERE. YOU WILL NOT BE ABLE TO HAVE PROPER VISITATION. It s their way or the highway. Please. Please. Please. Find other options for your kids. Please!
UPDATE: She is back home and described her stay in detail. The bathrooms that these patients have to use are disgusting. It smells of urine and the towels stink of sweat (we weren t allowed to give her blankets or towels due to rediculous regulations). The food is typical horrible hospital food which often made other kids sick (we weren t allowed to bring any snacks for her whatsoever). Even the floors are so dirty with grime and debris that they patients have to constantly have footwear on at all times. Honestly, this seems more like a prison than a facility to get help. These patients are not allowed outside AT ALL. No sunlight, no fresh air. There are children ranging from (what she s seen) 11-17 years old. She met people who admittedly were drug users and dealers as well as children her age who had simple issues such as anger problems. They all get crammed into one and HAVE to socialize. alone time lasts 1-2 hours a day, otherwise you can t be in your room and have to be around the other patients. I m disgusted at what my little sister had to go through. SHAME ON YOU PEOPLE.

Been here for 10 hours exactly now . Still haven t gotten results back and all the nurses are joking and laughing in the hallway . Bringing back my ultrasound tests have taken 3 hours now and I still haven t gotten them. Unreal

THIS PLACE IS HORRIBLE. THEY ARE CHEATS. I HAD AN APPOINTMENT WITH THE WOMAN, Dr "Sabrina" or something. She made me wait for an hour and then spent FIVE MINUTES WITH ME. She did not examine me she did absolutely nothing and seemed completely uninterested in my problems and concerns. WORST BEDSIDE MANNER EVER. Then they had the nerve to send me a bill for $80 after collecting $300 from my insurance company. THESE PEOPLE ARE CHEATS GO SOMEWHERE ELSE.

No dipiers for patients was told bring your own by nurses pillow cases filled with sheets and blankets instead of real pillows as at this time she can't get meds because they can't find her viens huge difference from last November thru Dec that she was here I had been recomeding hospital to people but no more not after the experience we are going thru now

i don't know how this bunch of incompetent,dishonest, douche bags are still in business??
Last year I had a disc hernial problem I could not move. First they did not give me a flat bed when I arrived, i told them i can't sit , they told me if i can't sit on the chair i can't go in .....such a douche!
Than , after the insurance question torturing me on the chair, they let me in. they gave me a shot and after 4 hr they told me i have to leave.
i told them , i could not move. they forced me to leave.
6000$ for a shot and so rude treatment.

I've only been to this hospital three times. Once was for a broken nose. The other for a laceration which needed stitches. The third because I aggravated the stitches. Each time I was in and out quickly. The first two times, Staff was courteous and kind. On second visit when I was receiving the stitches my Doctor took the time to make sure I was properly numb before beginning. I opted for no pain medication. So maybe she was being extremely generous with the lidocaine. But I didn't feel anything. The stitches were done well.

However, on my third visit. I had a very similar experience described in the other reviews. Person taking insurance information was rude and had a bad attitude. The Doctor prescribed tramadol when I am allergic to morphine. I understand it gets busy. But I have been to this hospital several times. They have my file. It should be notated Morphine allergy and prescriptions done accordingly. Which is the only reason I am not giving them 5 stars. One experience out of three doesn't warrant a bad review.

I recently gave birth to my first baby at this hospital. The medical staff were super phenomenal. The nurses were attentive and supportive.

My positive experience started at reception. I came in after my water broke without contractions. I was terrified that something would happen to the baby because infection is likely after the water breaks. The receptionist was quick with registration and getting me on a wheel chair upstairs.

As soon as I get upstairs I get a personal labor room. The nurse asked questions about my pregnancy and then the doctor checked me. I was induced and I had very attentive nurses that made sure my comfort was their priority. The first nurse Stephanie went beyond to make me feel nurtured and warm in a time that was very nerve recking for me.

Another nurse Helden was super supportive and helped me through pain. She was able to help me keep my mind off the pain when I wasn t sure about getting an epidural. She respected my decision either way. Made sure I was in a clean environment. My two guest and I felt very taken care of due to Nurse Helden. The anesthesiologist was careful as she gave me the epidural due to her experience I felt no pain.

During delivery I had three nurses, and two doctors. I wanted a natural birth and they were patient with me, and made sure my baby was safe. Another nurse Stephanie was super helpful during labor with my breathing. Nurse Malita, Nurse Diana, and Nurse Stephanie were super supportive during a difficult 30mins of trying to push my baby. If I did not have their support my baby would have complications.

After delivery, I was moved into an individual recovery room with my personal bathroom. The first thing I notice was the cleanliness. Then, I noticed it was prepared with many towels, soaps, robes, baby items, and free tv. The room made me feel like home as I enjoyed the company of my new healthy baby girl. I had a personal nurse and my baby had a nurse at all times. They were both attentive and always had next level of care with us both. The night before I left the hospital they prepared a special dinner for me and my mother. They always asked me what I wanted to eat from a menu and the food was surprisingly delicious.

The Doctors and Nurses were great with our Daughter...

I can corroborate the price gouging that has already been mentioned in previous reviews. I went to the ER at Carepoint in March to get Xrays taken to make sure i hadn't broken my ankle. I went pretty late and was seen relatively quickly, took a couple Xrays and was dismissed quickly with an ankle sprain. What i learned later while dealing with billing is that each visit is given 'points' starting with when you are admitted to triage. The more time and resources used in triage, the more points you accrue and as you accrue points you go from Level 1 up to Level 4 in charges. My brief Xray and dismissal somehow accrued enough points where I was charged as a Level 3 visit for $8250 before charging for Xrays (an addiitonal $1500). In total $9750 for an X-ray of my ankle. Even though insurance picked up a portion of this, we're left paying thousands of dollars out of pocket for subpar service. Unless you are dealing with a real emergency avoid going here.
*During the entirety of writing this review i've been on hold waiting for customer service to explain how my service qualified as level 3.

I had my baby girl there 11/24/19 shout out to some of the nice on point nurses! Nurse Aiko nurse Mara nurse Lisa nurse Elma and nurse carla! They were great attended to all my needs even the nurse at the nursery that watched my baby so I can get rest! This is my fourth baby and I wish I had all of my kids there ! I had my own room all they rooms are private! They gave me and my husband a celebration dinner the second night I was there after leaving I was giving a care health bookbag with a some diapers and formula so cute they made my experience just the why I wanted it!

My daughter was hurt playing baseball. I rushed to the emergency room. I had to ask 3 times for them to see her. She was in so much pain, she wasn't even Triaged for about a half hour. She is 8. Finally they took her in and put ice on her ankle. The staff was fine, caring. She never saw an orthopedist, they took xrays and had a podiatry resident look at her. She wrapped her ankle in a soft cast, they didn't even have the right size crutches! My husband had to carry her out of the hospital!
All this and they have the NERVE to charge me 4,000$ !!!

We were there for less than 2 hours and they did a couple xrays. THat is it!
I then had to see a REAL DR after that visit.

BEWARE!! The $6,000 item code that her level of service was intermediate is totally ridiculous. They didn't do anything!!!!

NEVER GO!

I'd give them ZERO stars if I could, but you can't do that here.
Billing dept has been very nice, but I've gotten nowhere.

UPDATE: I fought with them so much they accepted what my insurance paid them. I paid the dr and the xrays. I haven't seen a bill since. I'm holding my breath.

For it being Hoboken it s The worst hospital to go to . The nurses there are slow they don t even know what their doing half the time. You re better off in jersey city hospitals .

Very fine hospital clean not crowed was seen pretty fast was not able to cure my dizziness problem but took all the test to see what it was not

I m 1987. My grandfather died in this hospital due to mount practice,in 2017 my uncle died in this hospital the whole time he never got the proper care in this hospital but his insurance did,,,,,And now not by my choice my uncle is In here and the whole hospital is clueless yet these are the people who take care of people but bury there mistakes when all said and done I am filling a suit against this hospital

I have lived in hoboken for many years and this hospital has forever been one of the worst hospitals you can go to I rather drive an hour away to a decent hospital and suffer the pain than to go here. The staff is rude, careless and the most incompetent I have ever seen (and I work in the medical field) I know one when I see one. That being said I know some patients can get roudy and impatient I am very much aware of all of that since I deal with it myself but as nurses we are trained to be professionals and have compassion because those individuals are in pain and have been waiting for a long time, all they want is good care and to go home. I am appauld at the lack of training and patient care that this hospital has, I would never write a review this bad and I wont mention my experience or the experience my loved ones has had at this hospital because it is too long but I hope that if you or your loved ones are sick please dont go here you will surely regret it!

Had a lovely experience at this hospital. My daughter was very ill with a stomach virus and we needed to stay for 2 days. They took wonderful care of her. The nurses were lovely and very accommodating. The ER doctors were also very nice. Unfortunately, I was not happy with one of the pediatricians who refused to come in the room/ asked me to cover up while breastfeeding my very sick daughter. Given this was a pediatrician, I found this very unusual behavior. Otherwise, had a great experience and want to thank everyone for helping my daughter get better before our trip back to Australia :).

I hate hate hate this place.
No sympathy what so ever.
My grandmother has been in the ER for more than 8 hrs.
No one came ever to check on her.
No one ever came to give her food.
No one ever gave her a blanket or pillow.
The nurse came 2 times.
Took blood and gave her an infection medication.

No one wants to do their job here, everyone is lazy and slow.

Yes this job is not easy understood it does not mean to neglect patients in their rooms.

Dina has a stank attitude I wouldn't even trust her with any of the patients.
Very rude, she felt bothered because was a 2nd shift change and we were trying to speak to the 1st shift.

Awful nurses and staff. They "control" and mis-manage the hospital and don't even let the doctors at the hospital make the right decisions for patients. Nasty nurses that deserve to be fired and replaced by the many good nurses that are looking for jobs.

With the horrible attitudes they have they should be forced to volunteer and serve at a homeless shelter to give them an idea of where they would end up if the more deserving people held their positions. I am moving my parents to another city after my experience here because this hospital is a disaster and my parents - and yours - need to be close to a good caring set of caregivers.

Worse run hospital i ever been too... no wonder medical mistake is the 3rd leading cause of death in the usa. This place only cares about your money and there census. This place is dangerous and I would highly highly recommend you going else where. There E.R is terribly and dangerously understaffed at night. This hospitals with there terrible management should really be shut down

Zero stars should be available!
This hospital is horrible
People who works here too!
Very negative vibe, I came here for the first time to visit my friend and I almost couldn t make it upstairs
They rude, and I felt completely unwelcome
I don t recommend this hospital for anybody stay away from here !

Made me wait 4 hours to check out my head injury never going there again

We had our baby girl Zara, here on November 25th 2017. We cannot say enough, about the entire staff at the hospital/maternity ward, who made our entire journey from intake, to delivery through our post-partum stay at the hospital, seamless, stress free and memorable. The entire nursing team was exceptionally caring, compassionate, highly attentive, supportive and informative throughout. They took wonderful care of both mom and the baby. We are eternally grateful.

Our OB/GYN Dr. Michael Ahn is a super star. Choosing him as our OB/GYN is one of the best decisions we have made in our lives. His entire staff at his office in Jersey City, are deserving of a special shout out. They were kind, caring, highly responsive, professional and supportive throughout the pregnancy.

In addition, the staff at CarePoint Maternity & Fetal Scan Center; including Dr. Principe and his staff, provided us with the same level of high quality care all along the pregnancy.

Overall, Dr Ahn, his office staff, the maternity nurses and staff at the Hoboken University Medical Center and all other related CarePoint staff including the pregnancy coaches and lactation consultant, provided us with great care and exceptional support. We could not have dreamed of anything better. They continue to provide us support when necessary as we transition into a new life as first time parents, these past couple of months.

We STRONGLY recommend Dr Ahn, the hospital and the CarePoint maternity team in Jersey City to all the soon-to be parents, in the area. Three Cheers! You guys are awesome!

A million thanks from us!

Preethi & Shyam
Jersey City, NJ

I delivered my first child at HUMC in April and had a fantastic experience. The facility was recently upgraded and each maternity suite was spatious and private. However, what made the experience truly exceptional was the L&D and maternity ward staff. The nurses were so warm and caring and tended to all our needs (baby, mom and dad). Marlita and the team in L&D were informative and calming as they shepherded me through 24 hours of labor! We stayed in the hospital for multiple shift changes but all the nurses were accommodating and helpful as we navigated the first few days as parents. They were respectful of our preferences and never pushy. All in all, a Great place to deliver!

I ve just given birth at Hoboken University Medical Center and their staff was absolutely amazing! The nurses were friendly and took great care of me. The doctors were great, they kept me very informed of my situation and rectified any problems before they begun. I would recommend this hospital to my friends and family. Two thumbs up to DR. Gressock for delivering my beautiful baby boy !!

Yes everything about deceptive and insanely shady billing practices is true. Overcharged us on an ER visit to the tune of 5 figures for an xray, wrapping a sprained ankle and an RX. Now I ve come to learn that this and the Bayonne location are amongst the most expensive hospitals in the entire country!! Avoid at all costs.

All I can say is I feel super blessed for each and every employee that helped me in this journey. I was induced on a Wednesday night. From the min I walked in the lobby I was warmly greeted and wished good luck. Each nurse and doctor that I encountered with made me feel beyond comfortable and secure that my life and my baby s life was in no harm. With each and every step they took they explained to me what they were doing, how it worked, the affects. Any question I had was always answered and responded with honesty. I had to have an emergency C section because I stopped dilating at 7 cm and I was beyond scared never did I think I would have to go through that. I had done my research but something about the procedure always scared me. The anesthesiologist stood by me the whole time and spoke to my boyfriend and I to distract us. Dr. Hymen and her partner assured me that I have nothing to worry about. The C section went more than well! My stitches look amazing! l received the greatest gift, my precious baby girl Eliana. I asked to speak to the manager nurse multiple times but I understand it s always a busy day. I just want to acknowledge each and every staff member for going above and beyond! Such a great atmosphere and team to work with and be surrounded by. Especially nurse Jacqueline, Monique, Amanda, Melissa, Michelle, Karen, Nesereen, and so many other nurses I tried to remember I will forever remember this experience. Special thanks to Dr. Gressock for always being attentive and assuring me that if he wasn t there to deliver his partners will be just as amazing.

If you wanna live go else where the staff in the emergency room are nasty don't care about your health

my uncle is on oxygen at the hospital and they wanted to send him home without operating on him to see what kind of mass he has on his lungs.. they were sending him home to die until my brother came and fought for my uncle.. Avoid this hospital.. they dont care about their patients living

My son is 18 months with high fiber and vomit and emergency room is a really mess. They said I had to wait for ambulance first. I wait 1 hour to go into the room. In the registration that lady is so aggressive and nothing polite. It is a baby on hands and they don t care

Too much waiting time, for the doctor to come almost an hour, just for vomiting we were 3 hours and waiting just waiting to give him medicine once and now.

I went in for an MRI that my doctor scheduled for me. The receptionist lied to my face about my insurance being accepted. As my plan has an out-of-network benefit, their facility received higher payments from my insurance company AND they charged me thousands of dollars out-of-pocket on top of it. I wrote a letter (sent by certified mail) to address the matter and paid a portion of my balance. I received no response from the facility. Instead, my account was promptly turned over to collections. I have been to many healthcare facilities in my life and have NEVER run into this kind of unprofessional, deceitful practice. They have no intention to negotiate and could care less about your financial situation.

Same day surgery- everyone was super nice, in a good mood and accommodating. Great experience at this hospital.

A bill of 10s of thousands of dollars for just 2 simple tests in ER

During this difficult time where you are not allow to be with your loved ones personal in this hospital makes it even more stressful.
I had to call six times just to get transferred to the nurse station,. Every time I called they kept saying we don t have this patient and hang up without any notice.
Sadly some people aren t in the right field. Medical field requires more than just to work from 8-5

My mother was in emergency and they gave her extraordinary treatment.

If you do not have a good insurance it is better that you do not arrive in emergency I think they will let you die or send you to the house saying that you have nothing. I think that emergency room is to kill not to save.

In the past I have come the ER and I have waited over 8 hours to be sent home. Is like after they assessed the situation they realize is not a true emergency like a life threatening emergency so everything takes hours to process is insane. A nurse would come every 2 hours to do testing and one day I waited over 4 hours to get an ultrasound the excuse was we don t have an ultrasound tech on the weekend only and on all one that apparently takes his or her sweet time getting there. All I know is that I ve been angry feeling like the nurses and staff don t care about the patients because if the extremely long time they have to wait to give test results and sent people home when to them is not a true emergency. That has to change.

But my perspective about this hospital changed when in February 11th 2020 in the middle of my miscarriage I was bleeding In pain and as soon as I entered that ER all the nurses came to my rescue, got me a while chair, gave me a room, inserted an IV and gave me pain meds to calm me it took them 15 minutes, it was amazing. I thought I was going to die from all the physical pain I was suffering at the moment. After they got the situation in control they call my OB doctor and in minutes he arrived Dr. Michael Ahn, he assessed the situation and prepared an OR and got me ready for surgery he saved my life in my book. He and all the nurses are my heroes. I am alive today because they saved my life and even though they are short of staff when is a real emergency everyone worked together and saved my life when it mattered the most and I am grateful.

I spent 3 full days at the Labor and Delivery unit before giving birth in January 2019. I had the opportunity to not only experience the nurses and doctors care for myself, but also for many other women who delivered in other rooms during my stay there. No words can describe the dedication and service they provided. Honestly, I could not have asked for a better experience, especially since I had such a long delivery, which made everything feel worse.

The staff is INCREDIBLE. The nurses were so tentative to my needs and so kind (and since they change shifts every 12 hours, I got to experience many shifts and they were all amazing!). I cant thank them enough for everything they have done to make my delivery as smooth and comfortable as possible, for me and my family. They make you feel like you are the only patient there- and that for me was PRICELESS. Thanks again and I will definitely coming back :)

My wife delivered there. Very professional & very nice staff

I wish there is a way for me to rate this place as negative or zero star. Avoid this place at all cost (I would NOT call this as a hospital), patient is not treated as human being rather as non-living object! As patient or patient's family, you are expected to follow everything on their protocol, patient's requirements are taken as not reasonable. If you want to get professional treatment, avoid it! If you love your family member or friends, avoid it! If you want anyone to suffer frustration and pain, send him there, the team will help you achieve that!

I go hear for my physical therapy. Place was clean and staff was friendly

Amazing experience - considering we were there for an emergency appendectomy. My husband & I got there around 7:00 am on a Saturday morning & my pain was unbearable. The patient staff at Admitting was so friendly & kind as I cried through telling them my information. I was seen right away by a nurse (Amber) who was a rock star. When she came in to check on me, she was so funny & helpful, I almost forgot I was in pain...well almost. Seriously, Amber is amazing. I cannot stress that enough. I was seen so quickly from getting in for a CAT scan, to seeing Doctors, then to getting in for surgery. The staff was so informative to my Husband, who was in full panic mode, they really eased his mind. They even allowed him to stay with me up until the moment I went under the knife. When I was out of surgery by noon, just hours after I got there, they had my lunch waiting for me in my hospital room & someone was there to take my dinner order. The nurses were very attentive up until the moment we were discharged at 9:00 pm that night. It was such a great experience, again, considering I left one organ down from when I walked in. :)

Wait time almost NONE, friendliness 100%. I went for outpatient surgery, arrived at 6am and left at 2pm. Fair and necessary time to receive treatment, guidance and everything you need. Very comfortable with everyone. Friendly, helpful and compassionate staff.

I always buy medicines from an online pharmacy (trust24x7pharmacy. com) with delivery. No recipe required.

Good hospital, nice nurses. I have been treated many times in this hospital. The quality of food makes me happy

Gives me that feel that there main concern is getting people out rather then treating and figuring out exactly what the problem is. Had to go to another hospital in order to find out what the real problem was.

I came here into the children s ward after a suicide attempt and they treated me horribly. They insulted my mother and me when they thought I was sleeping and said I d never get anything done with my life. Then they threatened to inject me when I was having panic attacks. (They can t do this without a parents permission.)

I refused sleep medication because I was afraid of triggering nightmares so they gave it to me saying it was anxiety s meds. They lied to me.

Avoid this place at ALL costs!!! They are complete scam artists, looking to screw everyone who walks into the ER. I was there for an eye infection. They literally took my BP and pulse then handed me a prescription for an anti-biotic. Cost? $8200!!! My insurance said "No Way!!!" So they are now trying to come after me. Not happening. I will fight them to the death.

I ve lived in Hoboken for years and have always been told to steer clear of this hospital. Fortunately, I never had the need for a hospital until recently. It was the middle of the night so I visited the ER. Some staff were admittedly friendly and I do think they generally performed the right tests, etc. But the quality of care overall was deplorable. Some nurses downright nasty. Discharge instructions were nonexistent and left to me to figure out. No way to follow up with a doctor other than via India (outsourced). Everything you hear about this hospital is true. It s terrible. Go elsewhere unless not at all possible.

DON'T BE DUPED. OUT OF NETWORK IS OUT OF NETWORK.

This hospital advertises that they're in-network for labor and delivery if you go through the ER. This is 100% FALSE, you will be billed $250k and your insurance company will only cover a fraction of it. YOU'LL BE EXPECTED TO PAY THIS. AVOID AT ALL COSTS.

This institute will send you ridiculous invoices. Some examples are 5,000$ for antibiotics and 16,000$ for a one hour standard procedure

AVOID * AVOID * AVOID. They will balance bill you, and almost no one is "in network" for them. (I have UHC, not that it matters.) DO NOT LISTEN TO WHAT THEY SAY ABOUT BILLING. THEY LIE. (Their public adds are also a lie.) Under NO circumstances use their facility willingly. If you are taken there by ambulance, request to transfer in network ASAP.

This hospital is a nightmare my 2year old was in the emergency room,pediatric he had a high fever kept throwing up not one nurse came to check up on him his sheets were all thrown up on they didn't give me new one all they wanna do is give everyone IVs like they become millionaire for each IV smh they poked my son 3xs it took an expert to get it right I was there with him all day until 4am till they finally brought him up to the 5th floor pediatric for kids there they caterd to my son the way the emergency needed to my son had the worst experience in Hoboken medical I hate this hospital seriously they have alot of valentears n no official RN a week later I bring my newborn witch I shouldn't have and again they wanted to put an IV so they put it wrong and his hand was literally the color purple he was only 3 days old I made them take it off because I knew something wasn't right the ONLY FLOOR thats great in this horrible hospital is the 5th for maternity and pediatric I give the 5th floor 5 starts everything els may god have mercy on ur souls

Worst service ever. I was born in this hospital and I'm ashamed to say this. For results on a cat scan I waited 3 hours. All nurses on their phones. I don't know how many times I have requested for a nurse and now it's been two hours since I seen one. This was suppose to be a simple am I okay check up send me to my doctors with specific requests but apparently it is now become rocket science.

I gave birth to a healthy and beautiful baby girl the day after Christmas.

As soon as I entered the emergency room the receptionist was very prompt with checking me in and sending a transporter to labor and delivery.

All the nurses and labor and delivery were so kind and made me feel very comfortable. Monique was my personal nurse she was awesome!

Dr. Ahn was exceptional from start to finish. He s my OBGYN and he delivered my baby. He answered every question and was very informative. I highly recommend him!

After delivery the room was very clean. The meals were surprisingly very good as well. They even gave my husband and I a candlelight dinner. The nurses and techs were awesome! I really enjoyed my nurse Jen she was on the night shift.

All the NICU nurses were awesome and friendly. I knew my baby was safe with them. They also checked in with me to let me know how my baby girl was doing because I was in bed rest the first day due to me having a C-Section.

My wife had an injury on head. She went to this place for a 60 mins regular wound repair service. We had a CT scan to make sure no injury inside the head. Then the nurse cleaned the wound and put 2 staples on it.
For this 60 mins service, we received a bill for $17,000 + after insurance. Ridiculous!

The best doctors and they treated me like a princess

Believe the reviews that you see here as this hospital indulges in unethical price gouging.
My wife had an injury on her forehead and she was taken to the ER of this hospital. The doctor got us to do a CAT scan to make sure that there was no head injury.The nurse then cleaned the wound and stuck a band aid.For this service which lasted for about 2 hours , we received a bill for $19,000 .
Keep away and visit at your own risk !

Absolutely horrible experience. Avoid at all costs.

I just delivered my 2nd child at HUMC. They have recently renovated the maternity rooms, and it is a huge improvement in the overall look, feel and functioning of the place. You get your own big private room with a roll-out sofa bed for the hubby/family. The nurses are phenomenal - special shout out to Marci & Marilyn who patiently walked me through a natural labor and mothered me when I was done & Sue who let me completely rest and took care of my baby in the nursery at night. Dr. Fernandez & Dr. Ahn helped deliver my baby with ease and made labor induction less scary :). All in all, a 5-star treatment.

I have been here twice with chest pain and then a bad bout of vomiting and got the same doctor both times who looked at me like I was nuts because I am a young woman. He repeatedly told me nothing was wrong and discharged me with papers that listed the diagnosis as anxiety and then gastritis the second time.

In my gut I had the feeling I needed to go and get a copy of the records for myself and when I did I found on the very first page that I had a gallstone lodged in the neck of my gallbladder that no one thought to mention to me. It was nowhere to be found on my discharge papers and I never would have known if not for getting the copies of my medical records for myself.

I called the ER to find out if this was true or a mistake and apparently they "just switched computer systems" so they can't go back and check which sounds like a load of crap to me. However, I will keep calling until I can reach the doctor who read my results and wrote the report.

Editing my review to one star based on the unethical billing practices by this hospital. While my original review regarding the care I received from the staff stands, I cannot in good conscience let this review keep its rating, knowing that others may be subjected to the same. If you deliver your child at this hospital, be prepared for years of fighting for fair billing, and good luck if you can actually get a hold of someone who can help.

I'm so disappointed because the care I received by the staff was phenomenal... if only the hospital applied that same level of care to their financial practices.

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Original review:
My delivery at Hoboken University Medical Center was wonderful! The care I received was attentive and thorough. I think much of it had to do with my doctor, Dr. Michael Ahn. In addition to being my OB-GYN, I was lucky to have him as my delivery doctor as well. I can only say great things about Dr. Ahn! We arrived in the morning and he was there all day, checking in on my progress and offering both words of encouragement and high quality medical care. Dr. Ahn also went the extra mile to make sure we captured special moments by asking at opportune moments if we wanted pictures or reminding me that my mom was not in the room yet. After I delivered my baby, he walked me through what we had left to do and overall the whole experience was seamless! THANK YOU DR. AHN!

I also want to give a special shout out to our delivery nurse Rita. Without a doubt, she is one of the best examples of her profession. Being my first baby, I had no idea what to expect and Rita was there every step of the way, answering my questions, encouraging me when I was getting tired, and keeping my husband calm. When the time came, she was just as enthusiastic as we were despite the fact that I'm sure she's seen more births than she can remember. That day will stick in my memory forever and I'm so happy that Rita is the nurse that we shared it with. 10/10 would choose her again if given the opportunity.