Jason Reina

Review of Hoboken UMC

I can corroborate the price gouging that has alrea...

I can corroborate the price gouging that has already been mentioned in previous reviews. I went to the ER at Carepoint in March to get Xrays taken to make sure i hadn't broken my ankle. I went pretty late and was seen relatively quickly, took a couple Xrays and was dismissed quickly with an ankle sprain. What i learned later while dealing with billing is that each visit is given 'points' starting with when you are admitted to triage. The more time and resources used in triage, the more points you accrue and as you accrue points you go from Level 1 up to Level 4 in charges. My brief Xray and dismissal somehow accrued enough points where I was charged as a Level 3 visit for $8250 before charging for Xrays (an addiitonal $1500). In total $9750 for an X-ray of my ankle. Even though insurance picked up a portion of this, we're left paying thousands of dollars out of pocket for subpar service. Unless you are dealing with a real emergency avoid going here.
*During the entirety of writing this review i've been on hold waiting for customer service to explain how my service qualified as level 3.