Hellenic Seaways

2.8 · 196 reviews
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S
Sebastien J.
Reviews 1
2020-10-28 02:49

Very bad experience. Boat with 1 hour delay in the...

Very bad experience. Boat with 1 hour delay in the morning between Ermioni and Hydra. Cancellation of our boat in the afternoon between Hydra and Ermioni. In both cases without information, without explanation, without excuse and without compensation. We booked our tickets that very morning ... We w...

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E
Eleni Papadopoulou
Reviews 1
2020-10-15 11:09

I AM A PASSENGER OF MYKONOS LINE - RAFINA

I AM A PASSENGER OF MYKONOS LINE - RAFINA

I AM OUT OF BRAKES
TRAVELING TWICE A WEEK Mykonian RHAFINA THE COSMOTE HELLENIC SEA WAYS ..... WHAT OUR mock over a HALF MONTH IN SHIP COMES AT 5.20 EVERY DAY .... OUR HAVE THE SUN EACH TIME VGAZONTAS ticket to 4.30

YOUR HAPPY .... THESE EVERYONE SEEM...

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Grigoris Polyzos
Reviews 1
2020-10-11 10:57

Good and fast ships but the situation with the tab...

Good and fast ships but the situation with the tables and chairs unacceptable. Everyone catches an extra chair for his legs and one more for his bags, resulting in many people standing up. The crew, although quite polite, was virtually non-existent. The air conditioning was fortunately in normal lev...

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J
J Pap
Reviews 1
2020-10-09 09:54

It is unacceptable to book tickets at 23.00 from L...

It is unacceptable to book tickets at 23.00 from Lavrio to Lemnos and without any warning there is a 2.5 hour delay and the boat leaves at 1.30 pm! Delay, which is repeated for the third week, without compensating any of the poor passengers. They count on the monopoly of the line and do not give a d...

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Stella Frg
Reviews 1
2020-10-06 20:18

The doors of the aircraft should be left open duri...

The doors of the aircraft should be left open during the trip, for the natural ventilation of the space, especially now with the corona hanging, and with normal temperatures .. it goes without saying, the passengers should not even ask for it and as answer to pass various nonsensical excuses.

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Baggos Lemouris
Reviews 1
2020-10-05 18:59

Hellenic hellenic hellenic agency in Thessaloniki ...

Hellenic hellenic hellenic agency in Thessaloniki with a code from the cosmote to conceal for the benefit of the discomfort and the payday I had to wait for the queue after hours of waiting for my time and the official he said that the route does not apply to the island. I say cosmote does not say t...

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Vassilis Pavlopoulos
Reviews 1
2020-09-26 10:01

The Lavrio-Kavala route with Express Pegasus is co...

The Lavrio-Kavala route with Express Pegasus is completely unacceptable. Completely unreliable departure and arrival times and very late information from our company cost us two nights and two missed days for which we will go to court. The ship is old, unacceptably slow and the smell of the toilets ...

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Laura Miel
Reviews 1
2020-09-22 00:37

Booked, paid! Then information that the trip was c...

Booked, paid! Then information that the trip was canceled, several e-mails received no response. Link to online check-in received, could not be carried out. Then the information that the money will be posted back. Unfortunately not the full amount was returned. After a lengthy email contact, my rema...

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T
Thodoris Maxdore
Reviews 1
2020-09-18 03:05

Funny there is no other word! (Today I opened the ...

Funny there is no other word! (Today I opened the application for cosmote laugh and have put 1 person to do it all!) I have some pictures from the tail that came up out ... I personally as if it did not get all that had given me the wrong routes so I'm having a problem with the leave from my job ......

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Marco Wieczorek
Reviews 1
2020-09-07 23:14

The Internet said that the Nissos / Rodos was rede...

The Internet said that the Nissos / Rodos was redeveloped. That's true in part. I had reserved a room. This was still on the state of 1987, the year of construction of this ship. The bathroom was moldy and dirty. The rooms are unkempt. I do not mind that it is old. But against dirt, mold and noise I...

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J
John Panas
Reviews 1
2020-09-07 06:27

In short, thank you for being here. In combination...

In short, thank you for being here. In combination with cosmote. but also without your offers we remembered what a vacation is. Value for money 1000/100 .WELL DONE WELL DONE Bravo I am sure that those who put 1 or 2 stars are among those who throw garbage in the sea and think that they paid a ticket...

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K
Kai Vi
Reviews 1
2020-09-01 01:04

You should make a better choice for your employees...

You should make a better choice for your employees. I went to the Piraeus agency in Karaiskaki Square to book my tickets. Excluding the fact that I waited about twenty minutes for one employee to train the other at that time, I would have to wait for these twenty minutes to learn the breast anatomy ...

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Solveig Veerkamp
Reviews 1
2020-08-28 02:43

Bought several tickets where the trips got cancell...

Bought several tickets where the trips got cancelled. I've been chasing them for over a month to get my refund according to their own corporate policies and nothing at all! No refund and no reply to my emails, and useless on the phone!
Before the trips were cancelled, there were weather warnings, t...

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M
Matt G Baish
Reviews 1
2020-08-14 03:18

Good fun traveling on Sea Cat 6 - was worried abou...

Good fun traveling on Sea Cat 6 - was worried about sea sickness but, once it got going up to 30 knots, was a smooth and pleasant ride with great views at the front. Allocated seating on first come first serve basis when booking online so book early for front seats. Decor could do with an uplift a...

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R
Ronny Renke
Reviews 1
2020-07-27 22:54

Worst experience ever!!! Depart was 00h, but they ...

Worst experience ever!!! Depart was 00h, but they call me around 13h to inform that the ferry would delay in 2 hours. So I would depart at 2a.m from a horrible harbor without any infrastructure. In a nut shell, 6 hours seated in the floor and waiting to board. No organization to get in the ferry, ju...

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Michail Angelopoulos
Reviews 1
2020-07-21 00:25

I booked two tickets with Highspeed Piraeus - Sifn...

I booked two tickets with Highspeed Piraeus - Sifnos returning from the site. The seats wherever. When asked by the crew why while the tickets were bought together, no seats were given next door, the answer was "aaa did you buy them from the site? . ". Of course the site does not mention anything li...

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Jim Kalogeras
Reviews 1
2020-07-15 20:33

Unacceptable! Travel from Mytilene to Piraeus. The...

Unacceptable! Travel from Mytilene to Piraeus. The place for pets in cages though big but next to some machinery all the noise, miserable and dirty. Worst of all, they had no padlock to lock the cage and they gave me twine to tie the door! Pity!!! The same has happened to another boat on this line !...

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P
Pietro Salemme
Reviews 1
2020-07-08 03:04

The port of Piero is a great chaos. The port polic...

The port of Piero is a great chaos. The port police is ordinary and violent. Nothing is marked. As for HELLENIC SEAWAYS they changed docks, they were delayed. The staff of the company seems to believe that Greek is the universal language and they behave in an ordinary and ill-mannered manner. The fe...

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C
Christian von Oheimb
Reviews 1
2020-07-03 03:30

Crossing to Paros with high speed 4

Crossing to Paros with high speed 4

Crossing ok, but a family with 3 people, including one child, are assigned 3 separate places in 3 different areas without any notice - which, by the way, was not recognizable when booking - and that with months of advance booking.
Thank you for the crying chil...

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A
A D
Reviews 1
2020-06-28 17:53

Ticket call center unacceptable! Rude and not at a...

Ticket call center unacceptable! Rude and not at all helpful. The same situation with the ship's staff! Mainly in the highly existing ones, for example, chief accountant. Charging for vehicles is not based on their length (as is done by online booking) but on their own criteria which they set at tha...

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J
Jason Thomas
Reviews 1
2020-06-24 15:37

Terrified to try this company: As of today, 22 Oct...

Terrified to try this company: As of today, 22 October, there are NO PUBLISHED TIMETABLES or fares on the 1st of November... less than 10 days away?!? When I attempted to ring the 'customer helpline' number for Hellenic Seaways, the pre-recorded message asks users to 'press any digit to continue in...

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F
Francesco Di Giuseppe
Reviews 1
2020-06-23 15:02

A trip to Greece? By car? This company offers the ...

A trip to Greece? By car? This company offers the ideal solution. Personally I have been a client for years almost always on the daily route Bari, Igoumenitsa, Patrasso and vice versa. The ship is almost always the Superfast I or the Superfast II ... A medium-sized ferry very suitable for the transp...

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H
Hugo Cardenas
Reviews 1
2020-06-16 18:40

I paid 300 euros for this trip. They wanted to put...

I paid 300 euros for this trip. They wanted to put my dog in a kennel that is on top of the boat. It's the hottest spot , no ac , No shade , no fans, super hot in greece , 35 degres + , if it rains animals get wet. What kind of dumbass took this decision??

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S
SeDouki
Reviews 1
2020-06-09 15:44

The worst in a shipping company! I booked from Pir...

The worst in a shipping company! I booked from Piraeus for Spetses, they tell me the duration is 2 hours. The ship left at 10. It came at 11. We started we arrived in Hydra and then they added an extra stop to Ermioni. Eventually we are told that we will arrive just before three. Let's see .. The st...

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G
George paterakis
Reviews 1
2020-06-07 12:02

Good service...

Good service...
Good choice for fast and comfortable travel !!!
.... but ships for their age are very poorly maintained ... damaged seats ...
Damaged lamps and equipment inside the cabins !!!

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A
Albert Boulus
Reviews 1
2020-06-07 08:42

Hellenic Seaways is not a great experience, but un...

Hellenic Seaways is not a great experience, but unfortunately your options may be limited. We took a round trip from Pierius to Hydra. On the outbound leg we were on a flying dolphin, which is a smaller boat and the cabin smelled strongly of deisel the duration of the 2 hour ride. Even worse, ther...

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J
Joost Groosman
Reviews 1
2020-05-27 00:28

Today we had the worst travel experience with Hell...

Today we had the worst travel experience with Hellenic Seaways. We took the early ferry (flying cat) from Rafina to Tinos. When we arrived at the ship, we could put our luggage (4 suitcases) in a storage. After almost 2 hours, the ship finally arrived at Tinos. Together with the other people on the ...

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Z
Zacharoula Vorria
Reviews 1
2020-05-26 12:59

We have tried over and over again to find tickets ...

We have tried over and over again to find tickets with the offer, unjust ...
Call center unacceptable.

Beyond the others when I went to add points to my card, they told me that these cards were removed and the bets were lost.
In fact, I was told I should have sent a request to keep my points un...

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K
Kostas Kampourakis
Reviews 1
2020-05-24 23:57

You should be honestly ashamed..I will exclude the...

You should be honestly ashamed..I will exclude the staff who were impeccable!
It is not possible in 2018 with the crisis that prevails to go to the Bar to get a soft drink and sell it 300% up (coca cola 3 ) for the restaurant where to start? prices nowhere to know what we will get and how much it ...

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I
Ioannis Koronaios
Reviews 1
2020-05-24 09:05

Good evening. 17/8/19 from Lavrio to Chios the iti...

Good evening. 17/8/19 from Lavrio to Chios the itinerary is at 12:00 and without anyone changing it at 14:00. Finally, after waiting for crowds of people in the sun, the ship left at 15:15! Total 3+ hours delay! You are ashamed and disgusted with being the worst company and treating the world as wal...

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V
Vasilis karapatis
Reviews 1
2020-05-19 09:46

A call to the call center comes out automated mnm ...

A call to the call center comes out automated mnm which obviously can not serve me and connects me to a representative..waiting ten minutes and at the end either says call later or the line drops..3 times today ..joking company ..

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