Solveig Veerkamp

Review of Hellenic Seaways

Bought several tickets where the trips got cancell...

Bought several tickets where the trips got cancelled. I've been chasing them for over a month to get my refund according to their own corporate policies and nothing at all! No refund and no reply to my emails, and useless on the phone!
Before the trips were cancelled, there were weather warnings, they kept saying on the phone that the trips were not cancelled asking me to call within the hour for the whole day - the next day when I was supposed to take the trip, I arrived at the docks to board and they only told me there that the trip was cancelled while they were telling a friend that it was going ahead... too late and with the worst attitude!
If you canavoid them, do!