Head Rush Technologies

4 · 9 reviews
A
Alexi Roccos
Reviews 1
2020-05-04 17:03

Edit. Turnaround time has greatly improved. Only c...

Edit. Turnaround time has greatly improved. Only complaint now is units are HEAVY compared to competitor product. Minor gripe. Overall a very good product. (would be a great product if it was 10 lbs lighter) Terrible customer service. Units are great! Reliable. Easy to use. Great value. Good luck ge...

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J
Jared Rigby
Reviews 1
2020-04-24 20:21

I can't hold my tongue any longer. After another ...

I can't hold my tongue any longer. After another call to customer service, I just can't take it anymore. Customer service is abysmal. Hands-down the worst I have experienced in the industry. The absolute worst.
We have 7 of the auto-belay units and over the past 5 years have had constant challe...

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S
Scott Brown
Reviews 1
2020-02-19 22:19

Worst customer service I have ever seen. Product i...

Worst customer service I have ever seen. Product is good, sales pitch is good, service-no service. try to get your old parts back. They give a line of bull. Oh, we can't do that because it doesn't meet spec. It is our property--- period. We use the old webbing and carabiners for a lot of different t...

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