Scott Brown

Review of Head Rush Technologies

Worst customer service I have ever seen. Product i...

Worst customer service I have ever seen. Product is good, sales pitch is good, service-no service. try to get your old parts back. They give a line of bull. Oh, we can't do that because it doesn't meet spec. It is our property--- period. We use the old webbing and carabiners for a lot of different things at our facility. Not just climbing. We have problems every time we re-certify. Getting old fast. Do the right thing guys. Put my stuff in the box and send it back. End or discussion.