Haggerty Buick GMC

4.5 · 221 reviews
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Rossi Nava
Reviews 1
2020-12-22 12:58

We always take our vehicle to get serviced at a Ha...

We always take our vehicle to get serviced at a Haggerty dealer. Received yet another great service experience, the boys at the Villa Park Haggerty service department were awesome this morning! Very thankful for the reminder call yesterday as well! The Haggerty family of cars does not fail to impr...

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Ben Lee
Reviews 1
2020-12-20 11:37

Paul is the man.

Paul is the man.
Good place to buy vehicle..

The people there was nice all the time.
They know how to take care customers.

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Cassidy Rita
Reviews 1
2020-12-16 06:53

This is my 4th time here at service in the last mo...

This is my 4th time here at service in the last month.
My car hasn't lasted a week without a problem with it..
Now they are telling me, my car has the wrong size tire on it, you've seen my car 4 times?? Why are you telling me now.. and it doesn't match the other three tires. 100% I don't believe t...

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Chad Bronstein
Reviews 1
2020-12-14 22:00

Dan Haggerty really knows how treat his customers....

Dan Haggerty really knows how treat his customers. He made the process easy from A to Z. Dan found me the exact car I wanted quickly as they didn t have it in stock. I highly recommend them as they know how to treat their customers.

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Jackie S
Reviews 1
2020-12-13 03:28

Bill G. was very helpful to me and provided me loa...

Bill G. was very helpful to me and provided me loads of information on a vehicle I was eyeing. He is a smart and patient salesman, and I recommend him to anybody that comes in. He truly takes his time explaining all of the little details to you.

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Nicole Washington
Reviews 1
2020-12-12 18:34

Worst dealership ever! Don t buy a vehicle from he...

Worst dealership ever! Don t buy a vehicle from here. My 18 yr old son purchased a used vehicle 5 mths ago and the engine blew. Come to find out after the fact the car had a junk yard engine. We were not informed of this at time of purchase. And were also questioning how they can quote mileage if th...

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Brittney Way
Reviews 1
2020-12-07 11:50

Very disappointing to witness the way my father wa...

Very disappointing to witness the way my father was treated. First off I would like to state this review has no reflection on Steve the service manager and his advisors who were all very pleasant. However my father and myself unfortunately did not receive the same customer service picking up his car...

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Dawn
Reviews 1
2020-12-05 19:36

Had body work done after an accident, and i cant s...

Had body work done after an accident, and i cant say enough great thing's about this place and Joe!!! My car looks amazing and they treated me wonderfully. Great customer service and great work. Will recommend to anyone who needs work done. Thanks for everything!!

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Jared Thome
Reviews 1
2020-12-02 17:41

Don't ever buy a used car from this dealership. T...

Don't ever buy a used car from this dealership. They have no problem selling someone a faulty used car with a junkyard motor for a quick buck. As an auto technician myself who fixes vehicles for a living, this is the kind of buisness that makes us hard working men/women in the automotive field look...

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Tim Butterly
Reviews 1
2020-11-28 23:59

I was greeted promptly, shown the waiting room, an...

I was greeted promptly, shown the waiting room, and had my oil change completed in a timely manner. I would never consider another service department, and will continue to recommend Haggerty to all my friends n the Elmhurst area. They're simply the best.

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Tim Young
Reviews 1
2020-11-27 17:52

I have been using Haggerty Buick for 20 years, due...

I have been using Haggerty Buick for 20 years, due to you have great people in the service dept. and body shop. I never have a problem with work that is done. I have been to other dealer for other brand of cars, and have never been respected as well as at Haggerty Buick or Haggerty Chevrolet. I have...

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Atifa Naviwala
Reviews 1
2020-11-24 18:35

The Sales manager at this dealership was really ni...

The Sales manager at this dealership was really nice and understanding. I went to this location to pick up some auto show tickets. The sales manager there gave me as many as I had asked for. Usually when i go to the castle chevy dealership they do not give more than 2 auto show tickets. And when we ...

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Noah McKillop
Reviews 1
2020-11-21 17:50

The Service department is top notch, if not the BE...

The Service department is top notch, if not the BEST in the area: whether it's the customer experience via the treatment by the Steve and his service staff or the quality of work performed by the technicians. I have recommended several people to Haggerty for both purchasing of new vehicle and/or veh...

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Patricia Avila
Reviews 1
2020-11-21 06:41

Recently purchased a new vehicle at Haggerty and I...

Recently purchased a new vehicle at Haggerty and I m beyond pleased with their service. Tim was exceptional, honest and helped up secure a great deal. I m a seasoned car buyer and by far this has been the best car sales experience. Thanks guys!

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Robloxed
Reviews 1
2020-11-17 19:12

1 hour for an Oil Change!!!! Thats is rediculus!!!...

1 hour for an Oil Change!!!! Thats is rediculus!!! I was there 7am saturday, first one to come in. I saw people walking and no one working on the oil change. I spoke to the service manager and he mentions that the oild change takes them about 55min to get done. Well this is the last time they will s...

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E Donalds
Reviews 1
2020-11-06 10:43

I'm now looking for a new car and I've always boug...

I'm now looking for a new car and I've always bought foreign cars so I decided to now try an American car. I didn't find what I was looking for but the sales representative which was a much older tall slim gray haired white guy was so informative and friendly that I almost bought the car on the spot...

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Sarah Douros
Reviews 1
2020-10-25 00:13

I turned my car into them for service on the HVAC ...

I turned my car into them for service on the HVAC system in March of last year and it has been in 5 times for the same system. Including one that they had my car for over a week because they were plugging the part in backwards and blew through 4 of them, but couldn't figure out why on a 12 year old ...

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Mike Miller
Reviews 1
2020-10-18 04:15

Bill and Steve in Service absolutely rock!

Bill and Steve in Service absolutely rock!
Full disclosure - I'm young, living on my own for the first time, so money's a bit tight. Needing some warranty work, I dropped it off, not thinking I'd be spending much (if any) money. An hour or so after I drop it off, Bill calls me - there's a few other...

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Serban V. Georgescu
Reviews 1
2020-10-17 02:25

so far i've had a great experience at Haggerty... ...

so far i've had a great experience at Haggerty... they took my car in for the scheduled oil change/tire rotation, worked on it in a timely manner.. i have zero complaints... and usually i am NOT a fan of car dealerships or their service departments... but i have to admit, Haggerty has proven ...

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William Patterson
Reviews 1
2020-10-15 20:43

The guys in the service department are always so p...

The guys in the service department are always so pleasant and usually can tell me the issue that my vehicle might be having in a timely manner. Usually if they need to keep my vehicle overnight, they make sure that I have a way back home.

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Thomas Anstett
Reviews 1
2020-10-07 02:08

I have bought at least seven vehicles through the ...

I have bought at least seven vehicles through the years from this dealer. I have always been treated courteously, efficiently, and professionally by every level management and service, from the top on down. They do not waste my time and make very effort to meet my needs. Terrific dealer. Bill Hagger...

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Jeff Ader
Reviews 1
2020-10-03 22:54

Fantastic both times I've taken my used Camaro for...

Fantastic both times I've taken my used Camaro for minor fixes and oil change. Very accommodating with scheduling and worked hard to get me in and out of the waiting area as quickly as possible Worth the distant drive to purchase and service my used car

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Gee l
Reviews 1
2020-09-27 15:21

I won't be shopping here again. Most of staff not ...

I won't be shopping here again. Most of staff not customer friendly. After my business was finished with sales person ,I was thanked with a negative comment. I didn't notice the slight of car until later. What I left with is not what I test drove. I was confused about some stuff but not anymore . Gu...

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CNW1025
Reviews 1
2020-09-25 19:56

Steve and the crew at Haggerty are always on top o...

Steve and the crew at Haggerty are always on top of their game. When I pulled in, Dustin knew exactly who I was and what I was there for, had my loaner ready for me and even got the services done same day, which meant I had my truck back for the rest of the weekend, which I appreciate. This is just ...

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Ed Goss
Reviews 1
2020-09-25 01:33

Went in for a scheduled oil change and tire rotati...

Went in for a scheduled oil change and tire rotation. Also requested that they take a look at the rear underside as there have been a couple of odd sounds lately. Whole process was smooth...was told it would be an hour and it was. They let me know that all was ok underneath and that the noises we...

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Ryan Petty
Reviews 1
2020-09-23 10:01

I bought my car through this dealership, and I tak...

I bought my car through this dealership, and I take it back for all the regular maintenance (oil changes) and service work. I have been exceedingly impressed with their service department, as both the quality of work and customer service are outstanding. I recently had to get some work done on th...

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Charles Winquist
Reviews 1
2020-09-14 08:00

Haggerty Buick GMC Service Department appointments...

Haggerty Buick GMC Service Department appointments have almost always been easy to secure, and convenient. While USUALLY thorough, there have, at times, been lapses: asked to resecure the brake pedal pad (failed to complete the job); asked to have 40 psi on tires (failed to accomplish); latest: negl...

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Ali S
Reviews 1
2020-09-13 21:11

I would not recommend this dealership to anybody. ...

I would not recommend this dealership to anybody. We purchased a Luxury SUV here and shortly after started having issues with it. The staff nor the manager were helpful and lifted their hands from all liability. With the understanding that it was purchased less than a month ago, I would think they w...

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Irene Dinning
Reviews 1
2020-09-13 06:51

Very happy with my first maintenance visit and oil...

Very happy with my first maintenance visit and oil change! Professional and courteous service. Steve my advisor took time to explain things to me as it was my first visit under the extended maintenance service. Highly recommend Haggerty!!!!

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Leeanna Treadwell
Reviews 1
2020-09-12 16:17

I had service work done here and they did an excel...

I had service work done here and they did an excellent job I was very impressed with the quality of work that they did. They also cleaned the inside of my car out very well. My car feels like new and I want to thank you for doing such a great job!

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wendee goles
Reviews 1
2020-08-18 17:12

I absolutely have the upmost confidence at Haggert...

I absolutely have the upmost confidence at Haggerty Buick GMC Villa Pak IL location. Joe Haggerty has been the most precise, reliable, professional I have ever dealt with in this industry. I refuse to go anywhere else. I believe I have brought my vehicle in on 3 separate issues regarding accident...

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Mike Spillman
Reviews 1
2020-08-17 09:00

I find Haggerty easy to visit, in my industry When...

I find Haggerty easy to visit, in my industry When I visit a dealership helpful people in the cashier cage or in service always make things go smoothly and Haggerty has both, on my most recent visit Lisa in service was immensely helpful I recommend

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Crystal Underwood
Reviews 1
2020-08-16 21:08

I went to get and oil change as I normally do, I h...

I went to get and oil change as I normally do, I have never had any issues. Everyone is really nice and genuinely concerned about customer service. However today I was unpleasantly surprise when I found the top half of my vape pen screwed off. Gone!!!! I called back to ask about the missing piece an...

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Erica Benedetto
Reviews 1
2020-08-01 08:50

Used car buyers beware!

Used car buyers beware!

Back in July, my mom and I were looking for a reliable, used vehicle and found a car we were interested in on Haggerty's website. I called and spoke to Al who said he'd have the car ready for us when we arrived. We went there a few hours later, test drove the car and decid...

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Donna Patterson
Reviews 1
2020-07-25 08:25

Originally had thought that this dealership was to...

Originally had thought that this dealership was top notch, having to buy a car is stressful enough, but add in a pandenmic and it was even worse. Was impressed by how everything was handled...until a few months later and it seems this dealership is no different than any other when it comes to not d...

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Chanelle Moragne
Reviews 1
2020-07-24 03:01

I recently brought my Truck in for repairs that I ...

I recently brought my Truck in for repairs that I thought were covered under my warranty. My truck is only 2 years old and I have paid for an extended warranty. When the service mgr told me the repairs were not covered and would cost $800, I was shocked. I went with my gut feeling and took my vehicl...

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beth montgomery
Reviews 1
2020-07-21 04:57

Best and Worst experience today! Katie Haggerty w...

Best and Worst experience today! Katie Haggerty was very professional and pleasure to work with! Vince was the most rude salesman and needs to learn professionalism and customer service I would never recommend purchasing a vehicle from him. Dealerships need customers- customers don't need rud...

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Bob Huber
Reviews 1
2020-07-20 13:34

Salesperson was outstanding. Tim Butterly went wel...

Salesperson was outstanding. Tim Butterly went well above and beyond to assure he covered all bases for us. Never felt pressured, Tim has a way of making customer feel comfortable and at ease during the process.
This is the 3rd car (in a row) I have purchased from Haggerty Buick - from sales to th...

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