Grand Rapids Press

1.4 · 30 reviews
K
Kim Vandergalien
Reviews 1
2020-07-12 04:27

Got an email with a deal on Thursday and Sunday de...

Got an email with a deal on Thursday and Sunday delivery. Called to order. First guy screwed up an never placed order. Called again. Second guy got it ordered and the Thanksgiving paper delivered by special request since first guy screwed up. Got Sunday paper just fine. Then the second Thursday pape...

Read full review

D
Dominic Scorziello
Reviews 1
2020-04-18 16:13

It's happened AGAIN! No Sunday paper and all you ...

It's happened AGAIN! No Sunday paper and all you get is an automated line. My wife and daughter were hoping to read and take with them as they head out for the day. The automated line said it will be replaced, however, if it is not here in 20 minutes it does them no good. This is why I dropped s...

Read full review

R
Rhonda Love
Reviews 1
2020-03-27 02:25

Started 6 month subscription in first week of July...

Started 6 month subscription in first week of July. Never received a paper! Asked for refund after 7 weeks of constant phone calls and promises that it would be remedied. It's now Oct 27 and still waiting for full refund because every time I call they say they will escalate claim or even that they ...

Read full review

B
Bonnie Wiersma
Reviews 1
2020-03-25 11:39

Worst customer service. On hold for great lengths ...

Worst customer service. On hold for great lengths of time with scratchy static music from the movie Sting. No one ever comes on the line . Bad service too. Sunday October 14, 2018 for example. I got 2 sections of paper along with ads. No o e cares. I pay for this service. No wonder people cancel del...

Read full review

R
R S
Reviews 1
2020-02-22 06:45

Remember the gold ole Grand Rapids Press ? They ha...

Remember the gold ole Grand Rapids Press ? They had real reporters and writers, there was plenty of content, they were timely with news and sports, etc. It Was a good paper. This new newspaper is a mere embarrassment to our city. No content, slow, liberal slant, hard copy paper 3 days a week only. ...

Read full review

M
Marisa Bradford
Reviews 1
2020-01-13 10:14

I wanted to support the local newspaper so I signe...

I wanted to support the local newspaper so I signed up for a subscription. However, I never received a paper. After I asked to cancel I still kept receiving bills. To be honest it all feels like a scam, I would not recommend buying their paper until they learn how to treat their customers and conduc...

Read full review

View all reviews on Trustburn