The room smelled like piss as we entered . Which led us to check the bathroom & come to find a dirty toilet . Staff were rude & unprofessional ! Don't waste your time here folks !
The people are very nice and informative. This is a company that manages the workforce for alot of the big hotels.
Switchboard operator and staff were clueless and rude. Before letting someone work alone... TRAIN THEM!!!
All I wanted to do was get info on the tour so I could try out one of their rooms before buying the timeshare for my family and friends. But I couldn't even get that far!
These people just will not take no for an answer. Walked out of the restaurant and was pounced on by a salesman like raw meat. Fifteen minutes later I say no and we walk away. A block down the street there is another one, we are picked out of the 3 families on the sidewalk. We tell this guy that we ...
BEWARE!!! DO NOT WAIT YOUR TIME OR MONEY FOR TRAVEL FOR THE TOUR!! Was very skeptical about going for the tour period...I said what the hell ill see what they are talking about...when the gentleman approached me and when telling me about the timeshare I told him no about 6 times.He kept insisting th...
Very disappointed took the tour with gold key and not pleased sounded like a rip off.
Knew it was just too good of a deal!!!! Don't waste your time or money for this place and their time shares. I got a time share from goldkey and ASKED IF COMPANY stability was solid . Young lady named pam smiled and said we are taking this company to ( NEW HEIGHTS ), they sure did!!!! Packed up...
This has to be the worst street hustle on the planet. Oceanaire, which is now Diamond Resorts is horrible. The manager onsite is a whimpy condescending individual. Someone must have told him he was the owner. The pressure of their sales associates has to be borderline harassment and illegal. They ar...
I was called by this company two weeks ago came in to a timeshare seminar was very disappointed this company is a scam to the highest level there's no free gifts at all you have to pay for your vacation plus Hotel so nothing's free they get you in there make you these promises but dont deliver nothi...
Double charged me and refuses to do anything about it other than continuing to make empty promises to refund.
Awful place to work....coworkers were rude to one another and dishonest with time share owners. Anyone who rated this with 5 stars did not get their maintenance bill yet!!!! Their predatory sales tactics will catch up to them soon enough.
WARNING...Please read review first. Gold Key Resort is a billion dollar industry, and they offer timeshares. I have been stuck in a timeshare with them over several years. Go for the free drinks and gift, but no matter how great the deal sound do not take the bait. Never seen the unit, and now I'm t...
Do not be late for even one payment. They will harass you every time a payment is due even if they are on time after that.
Be glad to retract this if they acknowledge this and stop the harassing phone calls.
Gold Key is a great company that sets the bar high for quality projects in Virginia Beach!
The sale staff are way to aggressive in the street. They need to tone it down a bit! Almost ruined my first time in Virginia Beach vacation.
Stay as far away from Gold Key as possible. They are run by three brainwashed people who have been there forever and are clueless.
Our experience here was great!
We did get caught off guard by a member of their team when we were just trying to buy Tickets for the Rudee Rocket boat ride.
His name was Marcus.. and he was very kind and offered us free tickets for the boat, $30 dinner credit and a 3day/2night getaway JUST to hear...
Professional and courteous. Top of the game in Hampton Roads.
I have worked for Gold Key PHR for over 8 years now and it has been a great experience. In my time with them I have been able to grow my career while working alongside colleagues that have become friends. I find each day to be a challenge but in a positive way that keeps me excited and engaged! It i...
We are timeshare owners it is way more affordable than I thought. There staff is wonderful catering to any need we have. First time in Virginia Beach we were at a awful hotel the gold key staff got us moved to a different hotel and the rest of our trip and every trip after has been wonder for our fa...
Excellent Company that offers a phenomenal product and puts people first. Nothing but great things to say!
Terrible organization. Office and business staff are very rude. My phone call ended after being transferred around five times.
Beachwoods property in Kitty Hawk, NC is run down and now an absurd "special assessment" to maintain the property. Where did all my maintenance fees go through the years...