Globe

3 · 99 reviews
globe.com.ph Write a review
J
Jan Michael Yu
Reviews 1
2020-11-01 23:36

Feel like life is moving too fast? Can't handle al...

Feel like life is moving too fast? Can't handle all the emotions and pressure? Come on in and fall in line! You'll feel like the world has slowed down and time has stood still. You'll check your watch every so often and it'll be the same minute over and over again. What? Your number still hasn't bee...

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Santi Tajanan
Reviews 1
2020-10-07 19:35

This the worst globe service center. Average waiti...

This the worst globe service center. Average waiting time around 1 hr. I came just to pick up my handset which was included in my plan renewal. The renewal itself was already processed online but it took another 30 mins to just pick up my damn phone. I should have just opted to have my phone deliver...

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M
Marz Macabeo
Reviews 1
2020-10-07 16:05

I am very happy with the service satisfied with so...

I am very happy with the service satisfied with someone from davao city very friendly and accommodating. Nice ambiance and it is first time for me to have a 5G sim. Very fast and like the service and support. I hope it is consistent i love the place.

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Tintu Varghese
Reviews 1
2020-09-27 16:06

They need more seats, comfortable ones. Long wait....

They need more seats, comfortable ones. Long wait. I do like the large now serving monitor. My 15 day 800MB/day not working properly, I visited here yesterday complained they checked my phone, told me to wait 1hr to refresh nothing happened. I then loaded another 1.5GB yesterday and still nothing. H...

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Rob Thrasher
Reviews 1
2020-09-16 15:20

This company limited my access constantly cutting ...

This company limited my access constantly cutting us off and sending messages to cut us off. Then, after a few weeks they cut us off every five minutes. I don't know if they decided to cut us off, or just are really bad service. There are many options to choose for internet in the Philippines. If th...

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Jan Carlo Batuampo
Reviews 1
2020-09-07 01:22

Was initially displeased that I had to visit a phy...

Was initially displeased that I had to visit a physical store due to unavailability of customer service through phone. However, everyone that assisted me on site was very accommodating especially the frontliners themselves. Very pleased with how they acknowledge clients.

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Tina Vo
Reviews 1
2020-08-20 17:43

Worst experience ever, everything is very slow and...

Worst experience ever, everything is very slow and the queuing system is a disaster. Everything is too complicated. Last time I went here to inquire the requirements needed for transfer of ownership, and then after done preparation I came back to submit and they asked for extra documents that were n...

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Bryce C.
Reviews 1
2020-07-25 05:38

Though the queue system is impressive, it's not as...

Though the queue system is impressive, it's not as efficient as one would expect. Imagine being queued for an hour only to be told you actually needed another document for the transaction you're requesting for. Then that's the end of your talk. NEXT PLEASE.

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Rosalie Cabus Chang-Ko
Reviews 1
2020-06-16 12:12

Globe is the WORST Telecom Company in the Philippi...

Globe is the WORST Telecom Company in the Philippines. I am a subscriber of Broadband with Landline package and I WILL NOT RECOMMEND THIS COMPANY. Their Customer Service or Customer Support posted on the website are SO POOR and PARANOID! Their email address listed to be contacted are also not worki...

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Jeffrey Dellosa
Reviews 1
2020-05-22 19:49

Went there to pay our Globe At Home Plan and surpr...

Went there to pay our Globe At Home Plan and surprisingly, this store has the most accommodating customer service I've ever experienced so far (even better than PLDT). Plus, their kind and approaching staffs are always smiling very fast transaction. Keep it up!

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Rich Fernandez
Reviews 1
2020-04-08 22:48

This has been my home place for globe services. Th...

This has been my home place for globe services. Their staff is really nice and accommodating, but the queueing could be so long. One time, a customer had to wait 3-4 hours for his transaction to be entertained. They probably need more staff to accommodate the demand.

They also have a variety of p...

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A
Andrew Lee
Reviews 1
2020-03-06 23:39

One star also too much to this company , customer ...

One star also too much to this company , customer service slow ,internet slow ,feedback slow , just
Charge money is too much fast , Globe postpaid plan is good choice to waste money ... if u should use globe , prepaid is good for protect ur mental

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Joseph Oseo
Reviews 1
2020-03-01 12:10

This 5Star rating is ONLY & EXCLUSIVELY for GLOBE ...

This 5Star rating is ONLY & EXCLUSIVELY for GLOBE GREENBELT 4!!!! So far, for more than a decade of being a subscriber - this is the ONLY branch that delights.. the service, the place, the waiting area, even the operating process being observed - organized and client friendly. KUDOS!! May you inspir...

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K
Khristine Karen Callanga
Reviews 1
2020-01-24 09:59

Globe is one of the leading telco company. This st...

Globe is one of the leading telco company. This store is definitely digital. This two-story branch is spacious and has a lot of sitting area. The problem is there are just too many customers that is why the queue is always long. But staff is efficient, not everyone though. But still a good job in ge...

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Adrian
Reviews 1
2020-01-17 01:49

This store is only good if you are a NEW globe cus...

This store is only good if you are a NEW globe customer (since they prioritize them regardless of who came first) or you are paying in their cash machine. Be prepared to wait more than one hour or until closing if you have other concerns.

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Donabel Leyco
Reviews 1
2020-01-15 15:01

I visited other Globe branch a couple of times re...

I visited other Globe branch a couple of times regarding my concern and it has never been fixed. I am glad I went here, my timing was perfect... there are few people so I didn't wait that long and in just one visit, my concern has been resolved. I commend Henry who assisted me. He was very helpf...

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D
Dan Park
Reviews 1
2020-01-11 20:04

If there is a problem with the globe internet, the...

If there is a problem with the globe internet, there is virtually nothing you can do here except to schedule a repair. Let's go and line up. .
The tip is that if you have to go nearby, even if Bill didn't come out, you can get it out here, so if you just go ahead and throw it away, you'll be upset ...

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K
K Day
Reviews 1
2020-01-06 00:28

I have spent a good portion of my vacation here tr...

I have spent a good portion of my vacation here trying to resolve a lack of service (phone, cable and internet) at my mother-in-law's home. They keep pointing the finger at the street cable (a different division or outsourced?) as having the problem but cannot offer any estimation on when the issue...

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