Great customer service! Rep was very understanding...
Great customer service! Rep was very understanding and patient. He was able to address and go beyond my expectations to solve and correct my issue promptly. Glad I called in for assistance. Thank you!
So blessed that this company gives an opportunity ...
So blessed that this company gives an opportunity to WFH
They are very professional and they provide a grea...
They are very professional and they provide a great work environment for their staff.
Terrible disgusting filthy place where they treat ...
Terrible disgusting filthy place where they treat everyone like trash and are extremely unprofessional.
I am really grateful to be apart of the Gatesto...
I am really grateful to be apart of the Gatestone Family it has been a very great experience to be with you guys . i will be total honest i feel like i am at home there is a lot of love respect and care for us as employees . i highly recommend anyone to be apart of the ...
Good Place to work
Very Professional Working environment.
Since I've been working for Gatestone Belize, it h...
Since I've been working for Gatestone Belize, it has been nothing but pure positivity. The entire work team holds a high standard of professionalism. The employees here have a very tremendous and outgoing spirit. It is definitely an establishment that you will want to work for, and develop a caree...
Probably one of the best companies I've ever had c...
Probably one of the best companies I've ever had contact with. Their staff is very professional and accommodating no matter what the query or concern is.
I'm single mother of two we recently fell on hard ...
I'm single mother of two we recently fell on hard times. My son attends Humber college and normal OSAP takes the school fees and deposits the rest in his account well the rent needed to be paid so I used the money to pay rent and the credit card bills not knowing the school fee wasn't taken out. On ...
I have worked in the contact center industry for m...
I have worked in the contact center industry for many years and I have to give Gatestone five stars for being a great company to work for. The company takes great pride in looking after those that are looking for a solid career path. I started out as an agent over 40 years ago and have spent the las...
Very professional, fast response, overall great co...
Very professional, fast response, overall great company.
Excellent Customer Service .
I have been with Gatestone for about four months n...
I have been with Gatestone for about four months now, I really enjoy the experience and environment i work each and everyday. Gatestone sets the standards of quality to the highest level.
i cant compare to no other place I've worked for set the value and standards so high. I would definitely recomm...
Gatestone is a very good place to work, the enviro...
Gatestone is a very good place to work, the environment is really nice as well as the people. Everyone always greets you with a smile and is willing to help in anyway possible.The staff is well mannerly, professional and always going the extra mile for others to get the task done. Gatestone is an e...
Working with Gatestone has been a great experience...
Working with Gatestone has been a great experience . Not only do I love my job but I love the people and the culture . This company recognizes people for their hard work , When I first started I was an agent and within 5 months of employment I grew to be a coordinator . That was one of the best oppo...
Best experience of a life time. Most professional,...
Best experience of a life time. Most professional, well organized and dominant company.
Great Business
Great Business
Very Professional
Completely unprofessional, as they are scammers. T...
Completely unprofessional, as they are scammers. They called my cousin with the caller ID saying "Bell Collections", then when you call back they say "American Express". We have advised the General Counsel of Bell to their shenanigans and suggested that he send them a cease and desist letter and pur...
I have been working at Gatestone & co since 2016....
I have been working at Gatestone & co since 2016. In all times of ups and downs our company has been very help full with us throughout this time including the present pandemic period. It is a great palce to work.
Company has great opportunities ready for you, exc...
Company has great opportunities ready for you, excellent work-life balance and working environment is superb!
Five Star was an exciting place to work with many ...
Five Star was an exciting place to work with many opportunities to advance. In the short time I worked here, everyone was so polite and were always ready to help you if you asked.
Harassing vague calls.
Working here has been a great experience working w...
Working here has been a great experience working with great people everyday.The company is dedicated to its customers and employees serving all with honesty,integrity and treating all with fairness.A company for many opportunities for who all is willing to take it and make the most out of it. ITS IS...
Limited parking space. Visitor parking for 4 hours...
Limited parking space. Visitor parking for 4 hours only
Absolutely horrific customer service. Spoke with A...
Absolutely horrific customer service. Spoke with Alison from their Brantford location who was extremely rude and unprofessional!
Not only did she not attempt to help with my inquiry but was downright rude, insulting and offensive.
Incredibly poor experience. Gatestone should be ashamed!
The staff is very courteous and caring. Had no tr...
The staff is very courteous and caring. Had no trouble in regards to any needed information.
professional
disgusting scam place if they call you call the po...
disgusting scam place if they call you call the police it is a scam
Very pleasant office with a free shuttle from york...
Very pleasant office with a free shuttle from york mills station, amex sponsored licenses offered through training
healthy and safe environment, respectful and hones...
healthy and safe environment, respectful and honest stuff leaders
Friendly Environment
Friendly Environment
Supportive Staff
Very Professional
The staff is very helpful. They do their very best...
The staff is very helpful. They do their very best to assist, and they do so in a professional manner!
YOU KEEP PHONING ME. AND I ONLY ANSWER TO MY WIFE ...
YOU KEEP PHONING ME. AND I ONLY ANSWER TO MY WIFE & GOD. IVE MADE MISTAKES IN LIFE IM 60 YEARS OLD. WHO HASNT AT MY AGE. HOWEVER NORMALLY LIKE THE LAST YEAR I WOULD JUST FORGET ABOUT YOU CAUSE YOUR NUMBER WILL NEVER RING ON MY PHONE. I JUST FEEL THE NEED TO SAY THAT WHILE READING MOSTLY ALL BAD REMA...
Great company to work with. Ensuring their employe...
Great company to work with. Ensuring their employees are well taken care of.
Gatestone is a professional company. Great culture...
Gatestone is a professional company. Great culture, supportive environment. Lots of opportunity to learn and grow within the company.
They were very good to work with at first were ver...
They were very good to work with at first were very helpful and made a fair deal with me than as we are getting closer to settling the agreed amount there saying Rogers is very consured with the account. I know Rogers has nothing to do with the amount as Gatestone buys the debit for said company at ...
Being employed by Gatestone is quite a pleasant ex...
Being employed by Gatestone is quite a pleasant experience.
Superbly a respectable and reputable institution. The care for their workers is vastly extraordinary giving off a comfortable aura within the professional environment. Standards are consistently up to par and service is always an A+ whatev...
Always looking for ways to help the employees in a...
Always looking for ways to help the employees in and out of work!
- Constantly improving workplace
Terrible place terrible people huge scam AND STOP ...
Terrible place terrible people huge scam AND STOP GETTING YOUR EMPLOYEES TO GIVE YOU GOOD REVIEWS YOUR A TERRIBLE COMPANY AND A HUGE HUGE SCAM!!!!
Best experience I've had wouldn't want to be nowhe...
Best experience I've had wouldn't want to be nowhere else. Highly Recommended
Its hard enough but they can at least be open when...
Its hard enough but they can at least be open when their hours claim theyre open... fyi they are not open at all on weekends.
GOOD CUSTOMER SERVICE , VERY PROFESSIONAL
Being an employee of Gatestone has been one of the...
Being an employee of Gatestone has been one of the greatest experience i have had, from a personal point i have grown as an individual from the structure provided within the company which makes working here not only a job but a career. Thank you for being the ladder to success.
The company is a well experience organization. It ...
The company is a well experience organization. It was very helpful in may things. Their are many benefits that can help in improving.
Horrible company with horrible costumer service th...
Horrible company with horrible costumer service that does not know how to treat their clients right as they need more improvement in customer service and public relations.
All they do is call me multiple times regarding about how I owe them money. After many phone calls and reasons about payments...
working with great stone has been great. professio...
working with great stone has been great. professional and interactive staff members that uplift and encourage each other.
Good management and customer service...
Forgot about a bill while on vacation. A collector...
Forgot about a bill while on vacation. A collector called me and explained what happened to my account. The lady on the phone was very helpful with instructions. Paid it right away and called back with a confirmation number. Easy transaction!
Love working at Gatestone. Felt welcome from day ...
Love working at Gatestone. Felt welcome from day 1. Training was impeccable.
Good place, very friendly and helpful people. Good...
Good place, very friendly and helpful people. Good overall atmosphere.
Work is good, may not be for everyone. overall definitely a better place to work than many others.
These people call my poor grandparents house all h...
These people call my poor grandparents house all hours of the day and night everyday and when they answer hang up and call from different numbers everytime I block the last one. They are calling for my brother who doesnt live here and has never lived here so they just recieved a really nasty call fr...
Nice friendly people. Every day I hear from John o...
Nice friendly people. Every day I hear from John or Susan and we discuss my life in general, fishing, snorkeling, kayaking etc... Then after making small talk I advise them that life is great living high off the hog and that I will yet again change my phone number so they can't find me! Vicious cycl...
Great working environment, awesome colleagues and ...
Great working environment, awesome colleagues and managers
Gatestone was a great place to work. They offered ...
Gatestone was a great place to work. They offered me schedule flexibility so that I could pursue my Paralegal education. I am thankful for the time I spent employed by Gatestone and appreciate all of the learning experiences.
A typical call centre pros and cons.
Rude, long wait times, hard to get a hold of emplo...
Rude, long wait times, hard to get a hold of employees. Incredibly unprofessional and poor customer service. Pity on any soul that gets sent here.
This company is complete scam, they called me 5 ti...
This company is complete scam, they called me 5 times and said they represent AT & T for Collection. I called AT & T and they don't know anything about this company. Please do not fall in to trap.
Very nice customer service I m looking job into to...
Very nice customer service I m looking job into too
Awesome customer service, friendly & welcoming env...
Awesome customer service, friendly & welcoming environment! It s always a pleasure working for Companies with provide excellent service.
the prefect place
good place to work. friendly people
Hi! My name is Latoya Smith. I am a full time agen...
Hi! My name is Latoya Smith. I am a full time agent and have been with Gatestone & company for the past 3 months. My first 2 weeks was challenging and nerve wrecking, however my Supervisors and QA Analyst had faith in me and said I can do this. That motivated me, and each day I start with a positive...
Not very helpful
Very pleased with my employment, The best manageme...
Very pleased with my employment, The best management team I've worked with.
The company has done a tremendous job training and...
The company has done a tremendous job training and prepping their employees. Being apart of a friendly and helpful staff allows us as employee to thrive. Friendly competitions are often held to boost productivity and keep their employees engaged.
The company is great! Professional at what they do...
The company is great! Professional at what they do and the staff is trained very well to ensure success for them and the company. Also really friendly. Up to date offices makes it a modern feel when walking in!
They promised reliable contact support, but it was...
They promised reliable contact support, but it wasn't reliable at all. I just wasted some precious dollars in hiring them as their executives made me lose my customers due to their laziness. I am never trusting them again!
it's professional, and very reliable
Great place to work, good work culture and friendl...
Great place to work, good work culture and friendly work environment
Be careful if you apply for a job here. This place...
Be careful if you apply for a job here. This place will try to underpay you by messing up your pay.
The best customer service. Exceeds expectations an...
The best customer service. Exceeds expectations and high-quality work.
I have worked for Gatestone for almost 8 year. I ...
I have worked for Gatestone for almost 8 year. I have it's up and down like most places but mostly up. I have worked with some great people over the years and some amazing managers especially Gary and Dave who have always been very accommodating and understanding on their employee's when need be.
A great place to start in the corporate world. The...
A great place to start in the corporate world. The management and staff are really friendly but in a professional way of doing so. We all work together to achieve the same goal. Due to the team work and environment that makes me feel like I'm apart of a family.
Gatestone is one of the best working environment, ...
Gatestone is one of the best working environment, Here everyone is family and always willing to help each other when needed. The company is a growing company and their is always room for growth within the company which I am looking forward to.
The staff is unfriendly and very rude. They talk t...
The staff is unfriendly and very rude. They talk to you like you are beneath others because you owe money. Honestly they need to take classes on how to talk to others also they call any time of the day or night. This company needs to set boundaries. I will be contacting my lawyer in the next day or ...
not a very good company to deal with or communicat...
not a very good company to deal with or communicate with. Everyday they call me for credit card payment which I have nothing to do with and I am sure that they probably have me mistaken for someone else as I do not have any credit card at all. After that, they still call me for the same issue and I ...
great working environment. proud to be apart of th...
great working environment. proud to be apart of the Gatestone family
Great place to work. Colleagues are accommodating ...
Great place to work. Colleagues are accommodating and helpful. Making sure that the employees are taken cared of.
It's a customer service consulting firm situated i...
It's a customer service consulting firm situated in a building with other organisations. Good environment leading to the building.
Best place to grow your skills and develop your pe...
Best place to grow your skills and develop your personality. Great supportive staff and more important gatestone is a place where all members are treated equally and given equal opportunity to bloom without any discrimination. Gatestone welcome freshers as well and gave you opportunity to get canad...
I just received a call from this company. They wer...
I just received a call from this company. They were looking for an individual who has the same initials as me, and they claimed to be representing BMO. When I spoke to a representative they asked for my name and phone number when it was them who called me. The individual they were supposedly looking...
this place is amazing its super caring and most of...
this place is amazing its super caring and most of all its top of the line in cs service they do make you feel welcome and at ease and i solely appreciate them for showing care and concerns one of the best companies yet they make my life easier when they have courteous people working around the cloc...
Great team to work with and learned a lot.
Kohl's is one of the best place to shop... also, t...
Kohl's is one of the best place to shop... also, their employees are very professional and respectable I've always been treated with great love by everyone their staff. My family also loves it there. Kohl's is always a great please to be! :):):):)
Love working for the company Gatestone so much.lol...
Love working for the company Gatestone so much.lol So happy working to obtain a permanent position with a company that offers competitive wages, well benefits also opportunity for Advancement.
I received a notice of Default and Recovery Divisi...
I received a notice of Default and Recovery Division Gatestone & co inc. at 180 Duncan Mill Road #300. It was Rogers Communications Canada for $430.41. This is a FRAUD. Bottom of the notice say "YOU MAY PAY THIS ACCOUNT BY CERTIFIED CQ, MONEY ORDER, VISA-MASTER CARD OR WESTERN UNION" "VISA STATEM...
such a great community of people! even while worki...
such a great community of people! even while working remotely, I feel involved.
What can i say ,FOR THE PAST 4 months Gate-stone h...
What can i say ,FOR THE PAST 4 months Gate-stone have been a tremendous mentor to me in the customer service field esp.enhanced coaching ,supportive work team etc. i could never found any where better to work, I'm looking forward to gain more opportunities in my future endeavor at Gate-stone
People are great and considerate, they offer good ...
People are great and considerate, they offer good quality of service, they are responsive on answering queries and solved issues on work.
Had a utility bill go to collections years ago (20...
Had a utility bill go to collections years ago (2015 or so) paid it off at a later date and the collection was recalled from Gatestone. They left a mark on my credit (Equifax) and are refusing to remove it claiming "they can't" even though I have a letter from the original debtor stating it was paid...
Great working environment and Awesome working indi...
Great working environment and Awesome working individuals!!!
Gatestone is an amazing company and they allow the...
Gatestone is an amazing company and they allow their employees to do better and become better. I've had a great experience with them. They have great customer service I highly recommend gate stone.
Well, it's a call center that cares about their em...
Well, it's a call center that cares about their employees
Good Day!
Good Day!
I'm here to share my remarkable experience at Gatestone & Co. Inc. I must say their products and service is amazing. Great quality for both you and the family to enjoy. Also I must acknowledge the agents that have a great customer interaction as it is very professional. I'm Sure you'll l...
My experience here working at at icon for our koh...
My experience here working at at icon for our kohl s company is like everyone else , to be honest at first i was nervous at first because i was thinking to my self i am back here at a call center after 7 years , but i said hey i did this before i can make a career again and reach to the top as a t...
i love this company so much i lean to be an effec...
i love this company so much i lean to be an effective communicator, Patient and Positive it helps me a lot am just so in love with this company it's amazing.
Kohl's is somewhere you always wanna shop, i get g...
Kohl's is somewhere you always wanna shop, i get great help and fast assistance.. i mean i the more you shop the more you get for tasty prices. Gotta say i love it, Gatestone knows about great values i highly recommend more shopping
Great people, good team leaders and managers. The ...
Great people, good team leaders and managers. The work isn't extremely hard but enjoyable. If you make a mistake they do not take a punitive stance on the matter, in fact they coach you to help improve yourself and your performance.