Gatestone & Co.

3.9 · 370 reviews
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Jasmin Maskall
Reviews 1
2020-11-23 10:26

I am really grateful to be apart of the Gatesto...

I am really grateful to be apart of the Gatestone Family it has been a very great experience to be with you guys . i will be total honest i feel like i am at home there is a lot of love respect and care for us as employees . i highly recommend anyone to be apart of the ...

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Shania Burns
Reviews 1
2020-11-19 18:57

Since I've been working for Gatestone Belize, it h...

Since I've been working for Gatestone Belize, it has been nothing but pure positivity. The entire work team holds a high standard of professionalism. The employees here have a very tremendous and outgoing spirit. It is definitely an establishment that you will want to work for, and develop a caree...

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Mitzie Mclarty
Reviews 1
2020-11-17 07:24

I'm single mother of two we recently fell on hard ...

I'm single mother of two we recently fell on hard times. My son attends Humber college and normal OSAP takes the school fees and deposits the rest in his account well the rent needed to be paid so I used the money to pay rent and the credit card bills not knowing the school fee wasn't taken out. On ...

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Barry Kryba
Reviews 1
2020-11-16 13:46

I have worked in the contact center industry for m...

I have worked in the contact center industry for many years and I have to give Gatestone five stars for being a great company to work for. The company takes great pride in looking after those that are looking for a solid career path. I started out as an agent over 40 years ago and have spent the las...

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Kenrick Archer
Reviews 1
2020-11-14 05:31

I have been with Gatestone for about four months n...

I have been with Gatestone for about four months now, I really enjoy the experience and environment i work each and everyday. Gatestone sets the standards of quality to the highest level.
i cant compare to no other place I've worked for set the value and standards so high. I would definitely recomm...

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Ree Ree
Reviews 1
2020-11-12 03:29

Gatestone is a very good place to work, the enviro...

Gatestone is a very good place to work, the environment is really nice as well as the people. Everyone always greets you with a smile and is willing to help in anyway possible.The staff is well mannerly, professional and always going the extra mile for others to get the task done. Gatestone is an e...

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Naomi Shillingford
Reviews 1
2020-11-11 17:01

Working with Gatestone has been a great experience...

Working with Gatestone has been a great experience . Not only do I love my job but I love the people and the culture . This company recognizes people for their hard work , When I first started I was an agent and within 5 months of employment I grew to be a coordinator . That was one of the best oppo...

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Wayne Dayton
Reviews 1
2020-11-08 03:09

Completely unprofessional, as they are scammers. T...

Completely unprofessional, as they are scammers. They called my cousin with the caller ID saying "Bell Collections", then when you call back they say "American Express". We have advised the General Counsel of Bell to their shenanigans and suggested that he send them a cease and desist letter and pur...

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wayne arnold
Reviews 1
2020-11-04 01:37

Working here has been a great experience working w...

Working here has been a great experience working with great people everyday.The company is dedicated to its customers and employees serving all with honesty,integrity and treating all with fairness.A company for many opportunities for who all is willing to take it and make the most out of it. ITS IS...

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David Brown
Reviews 1
2020-11-02 23:36

Absolutely horrific customer service. Spoke with A...

Absolutely horrific customer service. Spoke with Alison from their Brantford location who was extremely rude and unprofessional!

Not only did she not attempt to help with my inquiry but was downright rude, insulting and offensive.

Incredibly poor experience. Gatestone should be ashamed!

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patric donohue
Reviews 1
2020-10-22 16:45

YOU KEEP PHONING ME. AND I ONLY ANSWER TO MY WIFE ...

YOU KEEP PHONING ME. AND I ONLY ANSWER TO MY WIFE & GOD. IVE MADE MISTAKES IN LIFE IM 60 YEARS OLD. WHO HASNT AT MY AGE. HOWEVER NORMALLY LIKE THE LAST YEAR I WOULD JUST FORGET ABOUT YOU CAUSE YOUR NUMBER WILL NEVER RING ON MY PHONE. I JUST FEEL THE NEED TO SAY THAT WHILE READING MOSTLY ALL BAD REMA...

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Michael McCoy
Reviews 1
2020-10-20 07:40

They were very good to work with at first were ver...

They were very good to work with at first were very helpful and made a fair deal with me than as we are getting closer to settling the agreed amount there saying Rogers is very consured with the account. I know Rogers has nothing to do with the amount as Gatestone buys the debit for said company at ...

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Brandon Andrews
Reviews 1
2020-10-19 03:55

Being employed by Gatestone is quite a pleasant ex...

Being employed by Gatestone is quite a pleasant experience.
Superbly a respectable and reputable institution. The care for their workers is vastly extraordinary giving off a comfortable aura within the professional environment. Standards are consistently up to par and service is always an A+ whatev...

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BRIDGET RICHARDS
Reviews 1
2020-10-15 23:31

Being an employee of Gatestone has been one of the...

Being an employee of Gatestone has been one of the greatest experience i have had, from a personal point i have grown as an individual from the structure provided within the company which makes working here not only a job but a career. Thank you for being the ladder to success.

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A R
Reviews 1
2020-10-15 00:55

Horrible company with horrible costumer service th...

Horrible company with horrible costumer service that does not know how to treat their clients right as they need more improvement in customer service and public relations.

All they do is call me multiple times regarding about how I owe them money. After many phone calls and reasons about payments...

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Scarborough Spots
Reviews 1
2020-10-11 21:15

Forgot about a bill while on vacation. A collector...

Forgot about a bill while on vacation. A collector called me and explained what happened to my account. The lady on the phone was very helpful with instructions. Paid it right away and called back with a confirmation number. Easy transaction!

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amanda murphy
Reviews 1
2020-10-10 07:39

These people call my poor grandparents house all h...

These people call my poor grandparents house all hours of the day and night everyday and when they answer hang up and call from different numbers everytime I block the last one. They are calling for my brother who doesnt live here and has never lived here so they just recieved a really nasty call fr...

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40 Roller
Reviews 1
2020-10-10 01:42

Nice friendly people. Every day I hear from John o...

Nice friendly people. Every day I hear from John or Susan and we discuss my life in general, fishing, snorkeling, kayaking etc... Then after making small talk I advise them that life is great living high off the hog and that I will yet again change my phone number so they can't find me! Vicious cycl...

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Latoya Smith
Reviews 1
2020-09-28 18:11

Hi! My name is Latoya Smith. I am a full time agen...

Hi! My name is Latoya Smith. I am a full time agent and have been with Gatestone & company for the past 3 months. My first 2 weeks was challenging and nerve wrecking, however my Supervisors and QA Analyst had faith in me and said I can do this. That motivated me, and each day I start with a positive...

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Tiffany Price
Reviews 1
2020-09-26 06:57

The company has done a tremendous job training and...

The company has done a tremendous job training and prepping their employees. Being apart of a friendly and helpful staff allows us as employee to thrive. Friendly competitions are often held to boost productivity and keep their employees engaged.

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Janet Taylor
Reviews 1
2020-09-20 08:21

I have worked for Gatestone for almost 8 year. I ...

I have worked for Gatestone for almost 8 year. I have it's up and down like most places but mostly up. I have worked with some great people over the years and some amazing managers especially Gary and Dave who have always been very accommodating and understanding on their employee's when need be.

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Kadisha Carter
Reviews 1
2020-09-17 09:51

A great place to start in the corporate world. The...

A great place to start in the corporate world. The management and staff are really friendly but in a professional way of doing so. We all work together to achieve the same goal. Due to the team work and environment that makes me feel like I'm apart of a family.

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Danalee Dawson
Reviews 1
2020-09-16 03:38

Gatestone is one of the best working environment, ...

Gatestone is one of the best working environment, Here everyone is family and always willing to help each other when needed. The company is a growing company and their is always room for growth within the company which I am looking forward to.

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April Garland
Reviews 1
2020-09-15 19:15

The staff is unfriendly and very rude. They talk t...

The staff is unfriendly and very rude. They talk to you like you are beneath others because you owe money. Honestly they need to take classes on how to talk to others also they call any time of the day or night. This company needs to set boundaries. I will be contacting my lawyer in the next day or ...

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Sam McCowan
Reviews 1
2020-09-15 09:58

not a very good company to deal with or communicat...

not a very good company to deal with or communicate with. Everyday they call me for credit card payment which I have nothing to do with and I am sure that they probably have me mistaken for someone else as I do not have any credit card at all. After that, they still call me for the same issue and I ...

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gurpreet kaur
Reviews 1
2020-09-13 10:19

Best place to grow your skills and develop your pe...

Best place to grow your skills and develop your personality. Great supportive staff and more important gatestone is a place where all members are treated equally and given equal opportunity to bloom without any discrimination. Gatestone welcome freshers as well and gave you opportunity to get canad...

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Kevin King
Reviews 1
2020-09-12 21:18

I just received a call from this company. They wer...

I just received a call from this company. They were looking for an individual who has the same initials as me, and they claimed to be representing BMO. When I spoke to a representative they asked for my name and phone number when it was them who called me. The individual they were supposedly looking...

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Gaseliee Davis
Reviews 1
2020-09-12 10:06

this place is amazing its super caring and most of...

this place is amazing its super caring and most of all its top of the line in cs service they do make you feel welcome and at ease and i solely appreciate them for showing care and concerns one of the best companies yet they make my life easier when they have courteous people working around the cloc...

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Tishara Lino
Reviews 1
2020-09-09 04:17

Kohl's is one of the best place to shop... also, t...

Kohl's is one of the best place to shop... also, their employees are very professional and respectable I've always been treated with great love by everyone their staff. My family also loves it there. Kohl's is always a great please to be! :):):):)

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Manminder Sidhu
Reviews 1
2020-09-08 06:21

I received a notice of Default and Recovery Divisi...

I received a notice of Default and Recovery Division Gatestone & co inc. at 180 Duncan Mill Road #300. It was Rogers Communications Canada for $430.41. This is a FRAUD. Bottom of the notice say "YOU MAY PAY THIS ACCOUNT BY CERTIFIED CQ, MONEY ORDER, VISA-MASTER CARD OR WESTERN UNION" "VISA STATEM...

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Shauna Arnold
Reviews 1
2020-09-07 07:13

What can i say ,FOR THE PAST 4 months Gate-stone h...

What can i say ,FOR THE PAST 4 months Gate-stone have been a tremendous mentor to me in the customer service field esp.enhanced coaching ,supportive work team etc. i could never found any where better to work, I'm looking forward to gain more opportunities in my future endeavor at Gate-stone

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Brandon Eagan
Reviews 1
2020-09-05 12:57

Had a utility bill go to collections years ago (20...

Had a utility bill go to collections years ago (2015 or so) paid it off at a later date and the collection was recalled from Gatestone. They left a mark on my credit (Equifax) and are refusing to remove it claiming "they can't" even though I have a letter from the original debtor stating it was paid...

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Briana Meighan
Reviews 1
2020-09-01 19:55

Good Day!

Good Day!
I'm here to share my remarkable experience at Gatestone & Co. Inc. I must say their products and service is amazing. Great quality for both you and the family to enjoy. Also I must acknowledge the agents that have a great customer interaction as it is very professional. I'm Sure you'll l...

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Rayford Brown - Consultant
Reviews 1
2020-08-28 20:11

My experience here working at at icon for our koh...

My experience here working at at icon for our kohl s company is like everyone else , to be honest at first i was nervous at first because i was thinking to my self i am back here at a call center after 7 years , but i said hey i did this before i can make a career again and reach to the top as a t...

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Levi Longsworth
Reviews 1
2020-08-28 00:31

Kohl's is somewhere you always wanna shop, i get g...

Kohl's is somewhere you always wanna shop, i get great help and fast assistance.. i mean i the more you shop the more you get for tasty prices. Gotta say i love it, Gatestone knows about great values i highly recommend more shopping

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William Whelan
Reviews 1
2020-08-27 19:46

Great people, good team leaders and managers. The ...

Great people, good team leaders and managers. The work isn't extremely hard but enjoyable. If you make a mistake they do not take a punitive stance on the matter, in fact they coach you to help improve yourself and your performance.

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