I've done many tours with them (6 or7), GREAT Company, the guides (CEO: Chief Experience Officer ; interesting title by itself) are very knowledgeable and very friendly and also great story teller. I love the fact that in most groups there are people from all around the world which is a big plus/bon...
G Adventures offers hundreds of exciting tours at very reasonable prices
We had the better trip than I could have imagined, Rachelle our CEO made sure every day was the best it could have been. She made adjustments to our that hit everyone wish list..
I've traveled with G Adventures twice now and am looking to book a 3rd trip with them. My two trips so far have been absolutely great (Cuba sailing trip and cross Central America trip, now looking at China). I'm a big back packer and traveler myself and have done a ton of solo travel, and GA strikes...
Nice modern office with classic pacman, Foosball table and Street Fighter 2. Oh, they also sell adventure trips.
Horrendous customer service. I have no confidence booking with this organization. Terrible support
RIPPED US OFF for over $8,000!!! G Adventures will not refund us or credit us our hard earned money! Due to COVID_19 we could not travel. I have anxiety attacks and fell sick due to G Adventures treating us disrespectfully. We both are not working due to Covid_19 . Our money is in their pockets a...
Staff has great knowledge of the products and is very customer friendly
Tours are great, but the customer service is rubbish. Email them and you either don't get a reply, or you get one weeks later. I live in a country where there is no local phone number, so if I really need to call them, I have to pay long distance.
I booked a tour with G Adventure for Portugal and it was overall the worst. Our guide Daniel was rude and unprofessional. He had mentioned often that he rather not be there. The hotels booked were not acceptable, at one place we had to change our room 3 times cause it was either dirty or something i...
Thailand on a shoestring - Avoid this tour all together!
There were so many things wrong with this trip, the dirty hostels/hotels/homestays, cockroach infested trains, the transport bus driver sleeping behind the wheel. The CEO offering to see elephants who are in a sanctuary, but in distress bec...
Traveled with this company before. Such a shame that customver service is so bad. Had an issue that has been several weeks in the dealing, and what a multi million dollar company offered me was 10% off. I mean that included that 5% as a returning patron. Shame on them. They took no responsibili...
The website is very deceiving. We booked a tour thinking it was on sale (since that was what the website said!) And then it goes 200 dollars cheaper. Called and they claimed that our price was never really a sale and that they would "let marketing know". How unfair! It's our first time ever booking ...
Fantastic place to work, the people are great and there's lots of interesting meeting rooms.
I had to cancel my 2 trips with Gadventures because of covid-19 and I was really happy with the service I got. I called and the agent quickly rescheduled one of my two trips for the same time next year and the price I paid this year. For my 2nd trip, sadly they aren't offering it at the same time ne...
Had a great experience in Cusco, Peru. Though, it did feel very rushed for the price. The staff were friendly and fun. There seems to be some organizational issues though. I purchased some Alpaca wool souvenirs that were held by staff during our time hiking. At the end of the trip everyone was given...
Incredibly overpriced, I traveled 4 timers with them , few years ago service was good , now is just a money making company and not to mention that CEOs are constantly asking for tips. Most the time the groups consist of Canadians, and Australians who seems not to mind giving such a huge amount of t...
Signed up 7 days Iceland trip. End up it only filled with 2 day activities. Majority are free time with optional activities which you have to pay extra for that. I really think that the trip is overpriced.
My wife and I have been on four previous trips with G Adventures and enjoyed them all, so we planned a trip to Borneo leaving in April 2020. When they cancelled the trip due to the pandemic, instead of refunding our money (which is required by law in some countries) G Adventures gave us a credit, wh...