Fry-wagner relocation & logistics

We used Fry-Wagner for a 5-month storage while our house was being built. They are expensive, and not at all responsive to issues.
When our furniture was being loaded, two of the movers got into an altercation, with lots of F-Bombs and yelling. Fry-Wagner did not care about the altercation (which was quite upsetting to us).
They did some damage to our new walls during the delivery and were very slow to accept responsibility for the damage.
I do NOT recommend Fry-Wagner

Fry-Wagner did not address the altercation at all -- the crew boss did not report it, and Fry-Wagner never contacted us about it. We reported it before the delivery to try to make sure there was not another fight at delivery (in response, they sent a different crew to unload). There was never a real apology, and F-W did not contact us about the fight after we reported it. Very disappointing to see they are misrepresenting their response to the fight.

Services: Storage, Local move

My representatives were quickly responsive to all my questions. The move went as promised and on the correct dates. The delivery went as well as the pick up. It was a move from
Florida to Colorado.

Fry-Wagner provided excellent communications before, during, and after the move. The pre-move visual inventory of our house took about an hour. Packing was scheduled for two days but they finished earlier so we loaded one day early and got to our destination ahead of schedule. Unloading was moved to a Sunday (from later in the week on Wednesday) so we got our stuff all the earlier than expected. The packing and loading crews were very courteous and hard working. The driver coordinated the crews and kept us informed about changes or issues as things happened. Couldn't have asked for a better moving experience. Would highly recommend their excellent service!

A good place to work a good people to work for and with and they do a great job

After having a terrible moving experience previously, I was nervous to hire movers again. However, Fry Wagner did everything perfectly. They arrived on time, wrapped our things impeccably, and we the nicest most professional movers. I can not recommend them enough.

Service: Out-of-state move

Access road was a little tight because of all the trailers on the road but easy to find and quick loading took under a hour

Right Wagner is one of the best moving companies in the city if not the best they actually care so do their employees that's why I use them never had a problem on any of my moves professionals all the way

This business had very good reviews, so I planned to move my sister in with me, through them. I called and they said they would do a survey at my sister's home. They gave me two different stories, one in which they went to my sister's house and one in which they went to the house down the street. Either way, no one knocked on my sister's door and we know because she was sitting in the living room waiting for that knock all day. The surveyor didn't call when no one answered, which confused one of the other people I spoke to. I could not contact the person I needed to for FIVE DAYS, instead constantly being told I would be called back. When I finally got in contact, everything was made out to be my fault (heavens knows how). They told us they couldn't do the move by the date we requested anymore because they needed a week to plan for the move, but we had been trying to get this done for more than a week already. My sister's flight was already booked, we had everything planned to make this move happen on the day we were told it would probably be able to happen. We ended up searching for a different moving company. I am very upset with my experience with these movers and I would not recommend them to ANYONE. Communication is key and if they made a mistake, they should have just told me so in the first place and we could have worked something out. The behavior of these employees was ridiculous.

Edit to add: When they realized we had fewer things to move than they originally thought, they completely changed their tune. They were more willing to work with us, but we had had enough of their antics. Beware of this moving company if you have many things to move (such as your entire home).

This is our third move with Fry Wagner, and again, we had a wonderful experience. Moving is by no means fun, but Fry Wagner helped us coordinate our last minute move, making it actually manageable. We hope we do not need movers again for a long time, but if we do, Fry Wagner will be our first call.

Services: Storage, Local move

Highly recommend. This is our 3rd move with this company. They do a wonderful job estimating the cost of your move, and they are great at helping you organize and creating a timeline. We had packers come out to help. They did a wonderful job. Extremely efficient. Our moving team did a great job loading and unloading our belongings. Not one ding on our wall. It was a wonderful, energetic, professional moving team. This was the smoothest part of our move hands down.