Having been a member for several years without issues, as a first responder to have been in an terrible accident and be on FMLA and have Colonial accidental insurance being deposited, my account got low while awaiting my check. I did however have a loan In owed a whole $214!!! Lol so while at the st...
Prefessional friendly staff and a great bank that invest in their neighborhood.
If I could give them a negative star I would. I have never seen such rude people in my life. The branch on Fortner St in Dothan,Al has the rudest people. You never treat your elderly with disrespect, because you are gonna be one and I'm sure your parents are elderly. So Mathew I pray that you ...
Sometimes but not all these people can be fairly rude. Not even most of the time but just enough to bother you and make you not want to come back. Also several years ago they allowed someone I do not know to use my account to pay their bills.
I honestly can't understand all the bad reviews on here. I have been banking here for well over a decade and I love 5 Star. The people are very nice and I have never encountered any type of problem that wasn't handled professionally and quickly. Plus never a service charge like other banks. This is ...
Changing to this bank for "convenience" was a Huge mistake.
When i use the drive thru ATM at the closest one to my house, not only do I insert my card, but I also need to enter my entire SSN. What's the purpose if the card plus all the additional button pushing? I would understand if I was Just u...
I am a new customer and my first contact with customer service in Dothan,Al was very discouraging. I forgot who I talked to, but she was very rude. I am probably going to keep the account, but I hope I never have to talk to a customer service agent ever again. I asked about paper checks via messagi...
We have had very good service for years!! We are so happy with every employee we have dealt with downtown and on 84 Thank yall for being so sweet!!;)
Wish I could give zero stars. Convinced my grandmother to sign up for a credit card to "help" her loan. These people should be investigated for predatory lending practices with the elderly.
Terrible people. Do not waste your time at this place. The name should be changed to NO star credit union.