I was extremely impressed with everyone at the dealership. All of the staff whom I encountered greeted me with a cheerful smile and a "hello," and I was offered help multiple times. My salesman, Arthur Pannell, was especially cheerful and helped me throughout the entire buying process. I really felt...
Did a full detail on an 06 Expedition. Did an excellent job except missed the seatbelts.
Everyone at Finish Line Ford was courteous, helpful and didn't try to pressure me into something I didn't want especially salesman Calvin Binion. He worked with me and helped me to take home the car that was for me and at a good price. The next time I'm looking for a New or Used car I will start wit...
Quite honestly, the best car-buying experience ever. Everyone from the salesperson John Mabee to finance manager Charlie Vaccaro to GM Ashley Bradshaw made this experience amazing. John was patient and didn't pressure us whatsover.....consulted and let us make our decision. Charlie fought hard to...
I just bought a used F250 from Jeff Jackson and am beyond satisfied with his customer communication. I felt he was extremely up front and that I got exactly what I paid for. I will definitely be recommending Jeff and Finish Line Ford to my family and friends.
Fast,efficient and friendly techs. Whats not to love!
Jay in the body shop was the best part of my experience. I took my van in to have it estimated due to an accident. This dealership was said to be a part of State Farm perferred service or something along that line. I was told parts were going to be ordered, 2 days later I got a call saying I had to ...
I saw a facebook from Steven Holly advertising cars on his lot and I contacted him for help. He help me a really really nice car. I love it! Thanks Steven!
They have always taken care of my automotive needs and the organization I'm involved with. Friendly, professional staff.
Great experience , Rusty makes it a enjoyable experience buying a new vehicle. Highly recommend his old customers and newcomers both to stop and see him and Doug for a great deal!!!
Arthur pannell did good job selling cars in Peoria il
Excellent first time car buying experience! Todd Luczaj provided accurate answers to all of my questions, and made sure he found the right person for me to ask if he didn't know. Todd worked out test drives of several cars I was interested in, making sure the vehicles were ready to go. Great overall...
The last time I bought a car, it was a nightmare! Derek Hoover was sympathetic to that and did everything he could to put me at ease. I live in Chicago, and Derek took the time to make the car buying process as easy and painless as possible, so I was ready to go when I got to Peoria. Derek provided ...
I came in yesterday looking for a car before I returned to school and Dre came and helped us after they had already closed and let us do a test drive. I fell in love with the car and was very thankful that he was there to help make the experience a great one for my first time buying a car!
Although I didn't get service done, I had a great experience. Quick, friendly and easy to drop off. Got a diagnosis and estimate quickly. Then couldn't pick my truck up for a few days and they kept it for me. Highly recommended, will be back.
I had great service from Ivan Waters. He gave me my first great car shopping experience. I'm a first time car buyer and he showed a great line of cars and helped me with financing. Thanks Finishline Green Ford and Ivan Waters for the excellent car and service.
Andree
Hands down the most crooked place I have ever delt with!! Never have a vehicle repaired by the backyard mechanics that work here!! Horrible customer service!! They Jimmy rigged wiring in my car instead of fixing it the right way and broke my remote start that cost me $400 in the process. When I conf...
I just purchased a manual transmission Jeep Wrangler on Saturday and discovered that the emergency brake does not work. My salesman is unwilling to have the dealership fix it. Because it is a manual vehicle, I feel the brake is a necessary safety feature and should be in proper working order.
As I am happy with my vehicle and what seemed like great customer service it took a total of three months for the paperwork to be finalized. On top of that I was given state plates for the car and when I went back to the dealership they took them back and put on temp plates making me pay again for m...
I was really disappointed with my experience. When I first setup my appointment for a safety recall, whoever setup the appointment did not know a tool was needed to perform the repair and that Green did not have the tool. I happened to reschedule my appointment and the service person did inform me t...
John Mabee our sales man was awesome! We drove 1 1/2 hours to see a certain suv, but didn't like that one we ended up looking at 3 other one. We made our decision based on John knowledge and kindness. Josh the finance guy worked with us. We even brought our own financing but because of him we used a...
I wouldn't recommend this dealer to anyone who's actually interested in being treated as a valued customer. I was paired with a salesman who was interested in selling me a car, but not interested in the process of it. He didn't even listen to me when I described what I was interested in buying. He t...
Caleb Wright was very nice and helpful! Knew exactly what kind of car i needed after i explained what i was looking for in a car. I still love me 2017 Ford Fiesta to this day!
Was looking for a Taurus to replace my company car. Todd helped me find what I was looking for. It was a lease deal through my company and went very smoothly. Would recommend Todd to anyone in the market.
Totally blown away at the fantastic customer service and how everyone in the building actually treats you well and is personable, also they actually care about their customers and get them good deals. Just blown away.
The wait for an Oil change and tire rotation took much longer than I had planned for. However, the atmosphere of the waiting area was very pleasant and accommodating, everything was comfortable and convenient, it made the wait more acceptable.
The staff was friendly and courteous. The only real con...
Graham Archer did an amazing job today. He put me in the car i wanted. Didn't try to change my mind and put me in something I didn't want. Great overall experience and I recommend you coming and speaking to Graham about a new or used vehicle.
The only reason they get any stars is because they had the car I wanted. The salesman was pushy and condescending, and attempted to pressure me into multiple additional warranties, even though the car still had YEARS of factory warranty on it. I said no. Now, 6 years later, I m STILL getting letters...
My husband went there after trying many places and was approved. He has a nice vehicle and I as so happy not to be the only one with a reliable vehicle. Calvin was trustworthy and informative. He was not so focused on my husbands past but on his future.
Pulled in without an appointment to have an emission warning light checked. They had a diesel tech troubleshoot problem. Needed a EGT sensor. Replaced sensor and had me going in less than an hour!! Great service!!
Austin was great to work with and he made buying my 2016 Ford Taurus SHO an easy experience. Great Job Austin. Thank You. I will refer my Friends and Family to Austin. Green Ford is very lucky to have Austin on their team. Thank You Austin!!
Salesman, Ivan Waters, was very friendly and extremely helpful when helping me find my first car. They had a great selection and helped get a great deal
Horrible. Read all of the other negative reviews; they're 100% accurate.
Don't believe I would go there again for a vehicle. Too many issues with vehicle that are hidden. Tires going bad as soon as car rolls off lot. Negotiated certain repairs with subject to those and then when it come for final paperwork it is not there and they "forgot" about until reminded. Bu...
I had mixed experience when I bought my 2012 Ford Focus one year ago. My sales representative Kyle Warner was very good. He did not try to sell me something I didn't want and the experience was one of the most pleasant ones I have had in purchasing a used car. The finance guy on the other hand wa...
I received very courtious and prompt repair although on a tight schedule.
Excellent service !! Took our 35 ft 2017 Holiday Vacationer RV for service without an apt prompt and courteous !!! Came from Long Island,NY and needed my 5,000 mile check
I've never been an easy person to shop with but thanks to Steve Holly and his team at Green Ford they really took their time to really understand what we needed in our car for our growing family!!!
My husband and I recently bought a 2016 Ford Mustang California Special from Green Ford and had a great buying experience. This was the first vehicle we've ever bought from there and would definitely recommend our salesmen Irfan Mohammed. He was very professional, able to get us in and out in a time...
Fast friendly service! Green Ford exceeded my expectations!
Routine oil change. I was treated respectfully. It was brought to my attention that I needed new wiper blades. I was not forced into them and was offered a very good price. Service was very fast!
If I could give them a negative star rating I would give them a negative 5 star rating.
Very rude people starting at receptionist , sales , managers
Bad communication throughout the entire business
Broken promises , no follow through on anything
Go anywhere but here , I would not recomme...
We are very happy with the service we received today and our sales rep (Kevin Towle) was very helpful. We were in and out with a new car in nothing flat. We will be recommending him to our friends!
Absolutely worst experience ever!!! How can approve someone for a loan, give the customer the car, then after 2 months get a call to return the car because your loan wasn't approved? No one can give straight answers. The manager was a true JERK and didn't know nothing. After all the bs he gets upset...
I have been using this dealership since they were Finish Line Ford and now green I've had my car for 10 years there I had an extended warranty this last time and I went to have my car looked at I made an appointment for a loud noise and then the night before I dropped it off I had a different issue ...
Have only been once, very impressed.
Truck battery went out a morning before work, was able to jump start and got to Green Ford.
Planned to install myself to get to work asap, but they assured me it'd be quick and free install on batteries.
45 minutes later I'm out the door, very quick for ...
I had a great experience. Took my car in and was told a certain time period the service department thought it would be available. The car was finished in about the same time lines and service texted me to let me know it was ready.
My service was excellent! My car was having issues and the staff was very efficient offering great customer service to address my needs.
My buying experience was great and they gave me what I wanted for my trade... on the other hand I have had my new car for almost 3 months and I still have not gotten my registration. I called and left messages and no response .. I emailed my salesman and finance lady .. no response. FINALLY a gal fr...
Ivan waters was my sales person. he did a wonderful job and was pleasant to work with.
Jason Romesburg was our sales man and he was absolutely awesome. He made the whole process quick, fun and easy! So if you are looking for a car I highly recommend Finish Line Ford and Jason Romesburg as your salesman!
I've bought alot of cars in my life, but this was by far the worst buying experience ever. if it weren't for the truck being exactly what I was looking for, I would have went some place else. Sent e-mails to give salesman (internet sales) a chance to rectify the situation, but haven't received a rep...
I came in looking for my first car, and was helped by Tina Goodwin. She was great! I was worried and nervous about making a purchase this big, but Tina made the whole process a breeze. Thanks Tina!!
Roy was very nice. He was also very helpful, very knowledgeable. Would recommend Roy for a car purchase.
We came in last night to look into getting out family a dependable vehicle. Tina Goodwin took our appointment. She asked us what we was looking for in our new vehicle so we have her a list of our wants and needs with the price range we wanted to stay in. Tina searched and searched. When a vehicle pu...
I just bought a new car, and anything below great is too little. It was a fantastic experience! Nick Reece was my salesman, and he fits the bill for an excellent salesman. He is mature, experienced, intelligent, patient, professional, and above all personable. So if you need a good salesman and ...
Made a 11:15 appointment for a simple oil change and my truck didn t get pulled in the bay until 1:15. DON T MAKE APPOINTMENTS IF YOU ARE NOT GOING TO HONOR THEM.
Wilson Johnson helped my aunt pick out a great Focus with super low miles & easy accessibility .He even took it to the nursing home for my mothers (her older sister) stamp of approval. Great salesperson & great personality .
Fred Baker was very helpful in helping me select a new vehicle. He was willing to work with me and found the car that best suited my needs. I would HIGHLY recommend.
Evan Roe was fabulous in helping me find a car that I would enjoy. Very professional and willing tp help me give me what I wanted and needed. LOVE HIM.
I stopped by Finish Line Ford to get a oil change done on my Saleen Mustang since I am new in the area. Since I have owned the car, I have never paid over $80.00 bucks for oil change service to include synthetic and these guys were trying to charge me double the price.
What was so bad is that he...
The trailblazer had a noise & vibration. They said they would take care of it. They used the warranty I bought & I paid the deductible. Also has several leaks & exhaust leak that they won't cover.
Great service department. Always fast and friendly. Ron Hermann is especially helpful and knowledgeable.
I've been trying for a while to work toward getting a new car. It was kind of a long road, but Derek worked with me for months just helping me get things in order to buy. Finally, everything came together and he got me a great deal on a VERY well maintained preowned car. Here's the kicker: Derek is...
Great car buying experience. They had just the car I wanted and the right price. Irfan Mohammed was a great salesman. I really appreciated the time he took to explain the features of the vehicle, warranty, etc. Go Green!
Doing Route 66 truck breaks down go to Green Ford its memorial weekend waste 5 hours in store have to leave truck and come back on the Wednesday 5 days latter.Mechanics had no idea on diesal repairs charged full whack $2000 and didnt fix F350 truck 50 miles down the road it stopped had to wait 4 hou...
Run away. Run, run, away. Spoke with a sales representative for 4 hours over text messages about trying to buy a new 2019 Ford Fusion. We chatted about the current incentives and I told him the price I was finding at other dealers and he said they would gladly accept that price. Needless to say, we ...
Still having exhaust fumes in my 2017 ford explorer I had to put a carbon dioxide monitor in my SUV because ford won't fix it they said can't figure it so take it home dropped a lot of money for their product will proablely be the last time I buy a ford very disappointed in the service and product n...
Everyone was very nice!... especially Ivan Waters. Very personable, intelligent, and funny. Glad he was the man to help me purchase the car of my dreams. GO IVAN!!!
There have been so many issues with my parents car they asked me to take over. Green Ford has used every excuse to not return a phone call that I have ever heard. The Escape was purchased from them. Sadly THOUSANDS of dollars and five visits later the car still leaks oil! The service writer physical...
Bought new truck F-150 from Nick Reece. Easy transaction, great salesman.
Graham and Justin were so attentive - it was my first time buying a car and I couldn't have asked for a better experience. Absolutely ask for Graham and you'll never want to go anyway but Green Ford again!
I would like to thank Aurther Panell for doing a great job for me and my lady and going above and beyound to make us happy .He listen to our request and kept his word of having what we wanted the next day..great job Art and thanks once again also want to thank the management team for helping us even...
Poor customer service. I had 2 bad motocraft batteries that was still under warranty parts manager Paul refuse to honor the warranty. I am life long Ford customer our company has over 20 ford trucks in our fleet we service all our vechiles with ford. I will never visit or recommend this dealership t...
Very easy to deal with. Efficient paperwork and licensing process. This is my third vehicle purchase and I am very satisfied with the organization. Thanks
Just bought a Ford Expedition from Rick Kortemeier at Finish Line Ford -- great guy, great car. Rick was knowledgeable, helpful and courteous and was extremely professional. Management was also very professional. I would recommend them to anyone looking to buy a used car -- a big selection.
Calvin did an excellent job of conveying our needs to his supervisors! He made the buying process as easy as can be. I usually don't return to the same dealership but I WILL buy with Finishline Ford again because of Calvin.
Very nice location, but if they get ahold of your phone number they will call you at least twice a week, even if you make it clear you are only looking for all answer to a question and don't want to hear from a salesman.
Steven Holley was a very nice and helpful person. He made sure that I found the right vehicle. He was very helpful and he knows his vehicles. Come check him out at Green Ford at 2211 Pioneer Parkway Peoria,Il.
I wanted a new or used vehicle and I previously purchased one from Finish line Ford. Kevin Sidell also known as the business manager had provided me with multiple options that were affordable and up to me. I chose the first one because I fell in love with it, and it was perfect for my family! He is ...
I worked with Todd. I got a new Taurus and had a great experience. Would recommend seeing Todd if you are in the market.
Service experience March 2019: Scheduled an appt on March 1 for transmission oil flush and filter change, charged $260. When I got home, checked the transmission oil pan, it wasn't removed (no seal change, no witness marks on the bolts), therefore it wasn't possible to have filter change. Took it ...
Chris Robinson helped me pick a perfect car.If you need or are looking for a vehicle contact Chris
I have been a customer at Green Ford since they were Finish Line, but have been very disappointed with my recent service. I have had a few warranty claims performed on my cars and they have all required multiple trips because either the incorrect part was installed or a panel was not properly secure...