Upscale hotel , parking overnight $, no bell hop
Super clean ,friendly staff.Accommodated our semi ...
Super clean ,friendly staff.Accommodated our semi truck Ty.
Spacious room, nice view.
Nice large hotel
Beautiful hotel and good staff
Working
The overnight stay was great. Location was nice fo...
The overnight stay was great. Location was nice for a north Jersey/New York suburb stay. A little remote which made obtaining any sort of taxi / uber / Lyft somewhat difficult. The hotel itself and rooms were very nice and clean. Major complaint was the fountain in the lobby which had been turned of...
Beautiful Hotel very classy, plenty
Beautiful Hotel very classy, plenty
Of places to use your computer in the lobby with plugs for laptops
good hospitality with one cup tea water $3.50 and ...
good hospitality with one cup tea water $3.50 and no recipes that is a good hospitality
In the middle of nowhere but the view is fantastic...
In the middle of nowhere but the view is fantastic and staff are accommodating
very good
While this was probably a great place, now it's un...
While this was probably a great place, now it's undergoing some renovation. The rooms are probably ok for 1 night but small without any storage chest or drawers, so stay for 2-3 nights or longer will feel uncomfortable as you have to live out of bags. Bathroom doors not have exhaust so it will fog a...
Great restaurant.
I have never been treated more poorly at Marriott ...
I have never been treated more poorly at Marriott property before. I attempted to check-in close to midnight after a long day of travel. When I get to the desk they tell me they're overbooked and need to go down the street. I had taken an Uber there so when asked if they had a shuttle, they told ...
Great hotel for functions and stay
I was just picking up my girlfriend who works at t...
I was just picking up my girlfriend who works at the hotel tbh. So I can't really give too great of a review. But I'm doing this for google opinion rewards. So it looked really nice while I picked her up. And the bathrooms were clean. But that's all I can say.
Great service, beautiful hotel!
To much construction, too many private parking spo...
To much construction, too many private parking spots
Very nice hotel and its very friendly people
Good, but dated
Nice hotel
The only downside is that I have been waiting on a...
The only downside is that I have been waiting on a sub sandwich at there downstairs cafe for more than 30 min the person before me waited 1hr 1/2 before got served. It's poorly understaff
Very nice place good idea to share time with whom ...
Very nice place good idea to share time with whom you want to connect, they renovate the whole lobby and it s beautiful.
A wonderful hotel, with beautiful scenery, friendl...
A wonderful hotel, with beautiful scenery, friendly staff, clean comfortable rooms. My only complaint is that room service closes at 11pm and no one answers phone. But other than that a terrific place.
The staff,rooms and location is fantastic. I cann...
The staff,rooms and location is fantastic. I cannot wait to stay again.
N / A
Nice lobby
We had our 40th reunion at the Sherston Mahwah and...
We had our 40th reunion at the Sherston Mahwah and the facility was beautiful. The staff was quite accommodating when we needed help. The rooms were nice with beautiful views.
Very nice and accommodating hotel. Comfortable af!...
Very nice and accommodating hotel. Comfortable af!!
Everything was wonderful for the event. Bathrooms ...
Everything was wonderful for the event. Bathrooms and lobby was great. Coffee service was quick in the public areas
Beautiful grounds. Clean fresh rooms.
Nice place
Service of the staff was very good. Parking was al...
Service of the staff was very good. Parking was also easy to find
Very nice place. Big and beautiful, but in the mid...
Very nice place. Big and beautiful, but in the middle of nowhere. Rooms were clean and in good condition . A little eerie heading into the parking lot and the grounds as if entering a campus of abandoned sites. Once you get into the hotel it's absolutely beautiful. I love the elevator with the outs...
Nice hotel, nice rooms but we could hear everythin...
Nice hotel, nice rooms but we could hear everything through the walls. Staff is very nice though.
Location is awesome
Stay one night on the way to NYC very big very cle...
Stay one night on the way to NYC very big very clean but a bit in the middle of nowhere seemed to have anything around
What a pathetic excuse for a hotel. I was incorrec...
What a pathetic excuse for a hotel. I was incorrectly charged for services I did not receive. After talking to the manager he agreed and he would remove the charge but he never did. Both times I stayed there I had reservations a month in advance and both times when I arrived they had no record of th...
N / A
The hotel has had a wonderful upgrade since I was ...
The hotel has had a wonderful upgrade since I was there my last visit. The carpets are clean and the rooms are in perfect condition. Sometimes when you go to a hotel, you don't want to walk barefoot, but everything was so clean, that I was unconcerned. The only thing that I needed, that wasn't readi...
Beautiful hotel, VERY pleasant staff, VERY helpful...
Beautiful hotel, VERY pleasant staff, VERY helpful, my son & I came for the infamous Dead Man's Curve car show, what an AMAZING day, lots of classic cars, dragsters, GREAT DAY, food trucks were good, Benito's was especially great, I got a cheese steak sandwich & a pork with provolone & Giardinare to...
Great meeting place
Didn't sleep there, just had a great date there. ...
Didn't sleep there, just had a great date there. It's a really cool place with an awesome lobby and bar.
Great
The service was sub par this time. First we booked...
The service was sub par this time. First we booked a king room, they gave us a queen, had to switch rooms. It was handled quickly and was fine. Went to find the hot tub was not filled enough and wasn't hot. Told the front desk, by morning it was still not resolved. Then a fire alarm was set off. No ...
Stayed here while visiting the New Jersey area for...
Stayed here while visiting the New Jersey area for a wedding and it is definitely one of the fanciest hotels that I've been to.
What really makes it stand out is the glass elevator that goes up the entirety of the middle portion of the building.
(Wish I would've taken a picture of it!) Used the fi...
NOT EVEN REMOTELY HANDICAPPED ACCESSIBLE. No avail...
NOT EVEN REMOTELY HANDICAPPED ACCESSIBLE. No available parking for handicapped
The place is huge
Great hotel, great service
Large spacious hotel. Great for events.
Great price, location, views, and customer service...
Great price, location, views, and customer service! Thank you Peter for ALWAYS providing exceptional customer service. Thank you staff for keeping the rooms super clean. The perfect hotel in the perfect location.
Nice place but staff at front desk could use a lit...
Nice place but staff at front desk could use a little better training
During Check in I was asked to provide extra ID in...
During Check in I was asked to provide extra ID in front of other guess, and after checking in I was followed and told I didn't belong. This was one of the most humiliating moments of my life.
The hotel is very comfortable, however always make...
The hotel is very comfortable, however always make sure to double and triple check reservations and request a confirmation and maybe even have it notarized.
I requested another day at the front desk and points for my stay to maintain my gold elite status. Front desk assured me everything was take...
If you have to go to Mahwah, this hotel is perfect...
If you have to go to Mahwah, this hotel is perfect. It is convenient to have a car because there is nothing nearby.
Nice grounds, ample parking and great views from h...
Nice grounds, ample parking and great views from high floors. Scary elevators are in serious need of upgrade especially when the amount of people riding them are factored in.
N / A
I called to ask for a comb and they said they were...
I called to ask for a comb and they said they were bringing it up but never showed up. The following day I requested towels and nothing... I called again after a few hours to remind them and they finally brought me towels
N / A
Expected more... My room was pretty small and with...
Expected more... My room was pretty small and with a bad view, great staff tho. The pool also looked nice and clean to be in I just didn't have time to get in.
Awesome!
Clean and comfortable
Nice rooms clean people are nice also
The location is beautiful. The rooms were clean an...
The location is beautiful. The rooms were clean and big. The hotel has a gym and a swimming pool for guests.
Hotel is very nice. Modern and clean. Small gym wa...
Hotel is very nice. Modern and clean. Small gym was a nice surprise by the pool. Great place to spend the night after our wedding!
The pool was nice.
Quick mobile check in. Beautiful rooms and high fl...
Quick mobile check in. Beautiful rooms and high floor view. The only downside of being on a high floor is the sound of the birds landing on the edges of the building but that s out of anyone s control.
Nicely decorated public areas.
Having a hot tub was a plus!
Real nice place to stay...!
Beautiful Hotel
This hotel should be 5 star, but everything is bro...
This hotel should be 5 star, but everything is broken. Poorly maintained. I had them exchange an iron 3 times and still not working. The microwave had to be changed out. Laundry room out of order. And many other maintenance issues. It's been very inconvenient and I just expect more from a Sheraton ...
Panoramic elevator ride up to the 22nd floor.
Nice hotel
Short stay
I attended primerica convention i enjoyed myself
Well done!
Attended this place for an organization meeting an...
Attended this place for an organization meeting and the place was beautiful. People were friendly there. The hall was big enough and it felt private despite the fact that it was a hotel
Cool hotel.
Great view!
Beautiful place.
Clean, large rooms. Beautiful view. Nice garden.
Clean and beautiful
Fun Halloween event, staff were kind and helpful.
Clean room and beautiful views
Everything was nice, only issue was that the eleva...
Everything was nice, only issue was that the elevators were quite dim and hard to see the numbers at night.
Nice place, good service improving.
Large Hotel
Overall the hotel was good....clean, had a modern ...
Overall the hotel was good....clean, had a modern getting, and visually pleasing.
We were at a Christian women's convention and the ...
We were at a Christian women's convention and the service was good, hotel nice, food was good, nothing wow worthy but definitely suited our purpose.
Nice friendly staff
Beautiful place.
Stayed here on business, which my business booked ...
Stayed here on business, which my business booked and sent them the credit card for payment.
Upon check in, the stated they didn't have the credit card authorization form.
no problem, I kept a copy, and handed it to the receptionist.
she made a photocopy, and stated "I will add ti\his info to you...
It wasn't like a normal hotel. The breakfast was b...
It wasn't like a normal hotel. The breakfast was bad. The dinner was amazing. The remote wasn't working. The room smelt bad. There was no refrigerator. The thermostat was making the temperature hot and cold every few seconds.But the pool
was awesome. I am never going there again.
Hotel seems to be halfway through renovations as s...
Hotel seems to be halfway through renovations as some floors are nicer than others. Staff is fantastic
This hotel would be a lovely place to have a weddi...
This hotel would be a lovely place to have a wedding.
My experience with the Sheraton began with the roa...
My experience with the Sheraton began with the roads on hotel property. They are in poor condition, with potholes and cracks throughout. This was disappointing and not what you'd expect from a luxury hotel, a premonition perhaps for how a guests' stay at the Sheraton in Mahwah will most likely turn ...
Nice, clean, but small rooms. Good views
Great venue
Gorgeous
I really loved the little Deli that I found in the...
I really loved the little Deli that I found in the hotel