Based on 10 reviews
Fictiv provides on-demand precision parts for rapid prototyping and production, offering instant quotes with DFM for CNC machining, 3D printing, and injection molding.
The most common complaints relate to communication issues, including slow response times, a non-technical online messaging-only support system, and concerns about part quality and customer service.
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Fictiv gets 5 stars for speed, reliability and quality of prototyping. I received 8 unique pieces in a material that not many other places offer in the US within 5 business days, 2 of which were shipping days. The level of communication and customer service are two other reasons why I'll be back to complete my urethane molds before moving forward with production. I'll definitely follow up this review with my urethane molds experience.
Fictiv made it possible for me to produce my first manufactured product. Having only experience in prototyping was a small hurdle to jump over, thanks to them. They're reliable, knowledgeable, and capable.
They produced all the components for the product pictured, save the electronics. The CNC milled, CNC lathe turned, injection molded, laser cut, and 3D printed parts were all of outstanding quality.
Aside from one round of design revisions (documented very well by Fictiv), we practically uploaded the 3D files and got an excellent finished product a few weeks later.
There is a lot of breakage in the communication. There is no way to communicate with them except the online messaging system. Also, one cannot have the part made by two different manufacturing processes. The warnings they are suggesting on the manufacturing processes are good. Simple 15 - 30 min process took almost 5 - 6 hours to get sorted out. All this is because of the online system and having a non-technical person as the representative. The response time is horrible. So much indeterminacy.
Actually these guys fall under the example of, why a Engineering/ Manufacturing area may/ may not be suitable in the way the website based stuff is leading towards. The system cannot still replace a Manufacturing Engineer, who knows the processes and has vision on how it can be done.
Fictiv delivered a ridiculously complex model on 24 hours' notice for us. Couldn't recommend them enough for service and quality on a short timeline.
Thanks, Fictiv team!
My experience with Fictiv has been great so far, and I have manufactured over 70+ parts with them. They have been excellent with communicating any potential issues with designs and giving alternative suggestions. I have only had one small problem with a part due to a website issue, and they took responsibility and made it right.
When issues on parts and drawings arise, they are always on top of contacting me to clarify information, and make sure that it is exactly what I want. I have also had a few parts made that included multiple processes such as machining and heat treating, as well as custom material that was not listed on their website. My account representative, shout out to Brandon R., was able to come up with a custom quote for exactly what I needed.
I have worked with a few other online manufacturers and from my experience Fictiv has had better quality, customer service, and user experience. Lastly, I would also like to say thank you to Zoran S. and TJ B. for their great customer service and making sure everything goes smoothly.
Cheers
We have been using Fictiv for a couple months now and it has been great! Their turn around time for quotes is incredibly fast and they make placing and tracking orders so simple & easy. On top of that, they delivery quality parts on time! Their customer service has been wonderful as well. Both Zoran and Erin are great and have addressed any questions we have right away. We highly recommend!
Cheap quality. There are better places than this place. Customer service is absolutely trash.
Super customer service and good options for getting physical objects made in a variety of processes. All the parts I have received are high quality and I get heads-up emails if things aren't prefect before they are shipped. The on-line quoting system works well and almost instantly for most processes they offer.
Ordered parts for prototyping that the company I work for needed, and Fictiv got my quote and parts delivered in less than a week. Parts look incredible, and Zoran contacted me to make sure I had everything I needed. They even saved us money by recommending a more cost effective process to meet the design goals. We are very happy with our experience, and we will be sure to use Fictiv for our future 3D printing needs.
I've been ordering from Fictiv for some time now, and their customer service has been phenomenal. They consistently respond to emails in under an hour, and sometimes as quickly as minutes later. If I ever have any issues with the parts I receive from them, they are always ready to make it right in whatever way they can. Their team is also very friendly and professional, and overall a pleasure to do business with.
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Get precision parts on-demand, for rapid prototyping and production. Get an instant quote with DFM for CNC machining, 3D printing, Injection Molding.
Fictiv is a leading company that provides precision parts on-demand for rapid prototyping and production. The company has revolutionized the manufacturing industry by offering an instant quote with DFM (Design for Manufacturability) for CNC machining, 3D printing, and Injection Molding. Fictiv's mission is to make hardware development easier, faster, and more accessible to everyone.
The company was founded in 2013 by Dave Evans and Nate Evans with the aim of democratizing access to high-quality manufacturing services. Fictiv has since grown into a global network of manufacturers that can produce parts quickly and efficiently. The company's platform allows engineers and designers to upload their designs, get an instant quote, and receive their parts within days.
One of the key features of Fictiv's platform is its Design for Manufacturability (DFM) analysis tool. This tool analyzes the design files uploaded by customers to ensure that they are optimized for manufacturing. By catching potential issues early in the design process, Fictiv helps customers save time and money on revisions later on.
Fictiv offers a wide range of manufacturing services including CNC machining, 3D printing, injection molding, sheet metal fabrication, urethane casting, die casting, extrusion molding among others. Customers can choose from a variety of materials such as aluminum alloys; stainless steel; titanium; plastics like ABS or polycarbonate; elastomers like silicone or polyurethane; composites like carbon fiber or fiberglass among others.
CNC Machining:
Fictiv offers CNC machining services using state-of-the-art equipment operated by skilled machinists who have years of experience in producing high-quality parts with tight tolerances. The company uses advanced software tools such as CAMWorks which enables them to program complex geometries quickly while maintaining accuracy throughout the process.
3D Printing:
Fictiv also offers 3D printing services using various technologies such as SLA (Stereolithography), SLS (Selective Laser Sintering), MJF (Multi Jet Fusion), PolyJet among others depending on customer requirements. With these technologies at hand they can produce highly detailed models with intricate geometries at affordable prices
Injection Molding:
Injection molding is another service offered by Fictive where they use advanced techniques such as overmolding which allows them to combine multiple materials into one part during production thus reducing assembly time later on
Sheet Metal Fabrication:
For sheet metal fabrication projects,Ficitv uses laser cutting technology which ensures precise cuts every time while minimizing material waste thus saving costs
Urethane Casting:
Urethane casting is ideal when you need low volume production runs without investing in expensive molds.Ficitv uses silicone molds which are durable enough to withstand multiple castings without losing detail quality
Die Casting:
Die casting involves injecting molten metal under high pressure into steel molds.Ficitv uses this technique when producing large quantities of small-to-medium-sized components made from non-ferrous metals like aluminum,zinc,magnesium etc
Extrusion Molding:
Extrusion molding involves forcing molten plastic through a die under pressure.Ficitv uses this technique when producing long continuous shapes like tubing,wire insulation etc
In addition,Ficitv also provides finishing options such as painting,polishing,sandblasting,and anodizing among others depending on customer requirements.Their team works closely with customers throughout the entire process ensuring that all specifications are met before delivery.
Overall,Ficitv has established itself as one of the most reliable companies providing precision parts on-demand.Their commitment towards quality,customer satisfaction,and innovation sets them apart from other competitors.They have streamlined their processes making it easy for anyone looking for rapid prototyping or low-volume production runs.They offer competitive pricing without compromising quality making it possible even for small businesses or startups looking forward towards scaling up their operations.I would highly recommend anyone looking forward towards getting precision parts manufactured quickly should consider working with Ficitive!