Had a really great festive shopping experience at Fabled! Very friendly shopping assistants and great brands. They also gave me a few nice samples with the purchase. Will come again for sure
Service was fine and my order came as and when it was supposed to but the amount of packaging used was disgraceful. I ordered one small nail varnish and it came in a box larger than a shoe box. This is such a disgusting and shameful waste, no wonder the planet is dying when companies continue to be ...
I met with Sophie at the Tottenham court Rd store to have a make up session. She talked me through various products in order to create a natural look that can also be versatile for the evening. She used a number of products that were ideal for my skin tone/skin type and overall was just amazing at u...
Great find. I popped in last week. Incredible selection of premium beauty brands, niche and everyday.
Just had my first delivery and the service was fantastic, so impressed! Will definitely be ordering again, thanks Fabled!
Just had my first delivery and I have to say it's been the best delivery I've ever had! I was able to pick an hourly slot the next day for free and the driver was incredibly polite and friendly!
I love this site, only place I would by my branded make up from! To top it off having next day delivery where you can choose the time and date is amazing! Honestly a fantastic service.
My item did not arrive. I telephoned the office and was told that the non delivery would be investigated. The money had been deducted from my account. Approx 10 days later I was informed that the driver had delivered my item. If they were not able to deliver it had been left in a safe place or wit...
Condescending urban decay girl making me feel like i'd literally wouldve, dodged buying the product for this reason....
that one star is just for the brands they have. The service in store is really rubbish, none of the employees actually know the products in detail and don't offer any actual advice on products. I've been in three times and all I've seen the employees do is stand around - none are helpful whatsoever.
Great brands, all the ones you'd want and recognize as well as some more boutique ones (especially in fragrance), easy to shop and helpful staff. Dangerous for the beauty junkie! Will definitely be back
Amazing service. Delivery arrived during chosen time slot via Ocado. Also included a Marie Claire magazine and sample product. Thanks!
Beautiful staff, so lovely and accomodating. Very knowledgeable and helpful.
Very poor service, do not buy from this company! I received an empty box, no product inside. When I asked for a replacement , they said they needed to investigate, I had to take photos of an empty box!
This had happened to me with Amazon some years ago and I got a replacement straight away!
I thou...
Just had my first delivery from Fabled. It was beautifully packed and arrived really quickly. Thoroughly recommend.
Received expired Bobbi Brown eyeshadow with bumpy texture and funny smell which made me question basic hygiene at their depot, customer service was rather unhelpful as well and put me off from buying from them.
Never used this company before and never will!!! Item was discounted hence why I used it. Said next day delivery which might be delayed due to black friday so waited still nothing. Emailed and they said courier had lost it and they would refund me, not send another.. It's the usual scam these disco...
Good shopping experience with attentive staff and bubbly wine, what could be better?! Xx
I went in to buy an Urban Decay Naked Heat Palette for my best friend's birthday today and I was served by a lady called Maddy (according to my receipt - I very much hope I have the right name!). She went above and beyond to help me even though I was only purchasing one product. She was incredibly f...
Fabled by Marie Claire, what a load of rubbish. I ordered one item which should have been delivered next day to receive a call from the delievery driver saying the item was damaged and he didn't want to deliver it - fair enough.
I called customer services expecting them to quite simply redeliver me...
Got brows upper lip and eyelash tint at the brow bar here done by Pital and was super happy with the service. She was a good saleswoman and super friendly. Also when I went here last the service was good other than one lady who went up to me and started telling me I would have good skin if I stopped...
Very happy with Fabled! I ordered online and was able to pick when my parcel was going to be delivered. Delivery was right on time and I also got a copy of Marie Claire magainze with my order which is a lovely bonus! I'd definitely order from here again and recommend the website!
Ordered my first delivery, they sent it out after it had been rearranged for the following day. Driver still turned up, depot hadn't told him so he rang me whilst at work. Next day, I check three times all is well with the delivery as I desperately needed foundation for an even the day after deliver...
I found the shop quite by accident and I thought it will be a good idea to see what they offer.
I was pleasantly surprise no pushy sales techniques but simply friendly advice from experts.
I am not very good when it comes to make up but I feel a little bit more confident after the visit.
They hav...
Good selection of cosmetics but staff are a little bit judgemental, took a while for me to get served, despite their availability.
Such a nice store, really lovely staff! Olivia in particular took the time to explain which products would work for me and recommended a few options of products that would give me my desired result. Couldn't be happier with the service I received - or the selection of products available.
Would defi...
Roughly 6 months ago I discovered this shop just off Tottenham court road station. I was looking for some Nars cosmetics make up and walked in as they do have a Nars stand just on the ground floor. The shop is on 2 levels, ground floor for make up, they have brands like Bobby brown, este lauder, nar...
Love this site - I get everything I need delivered either with my food shopping at Ocado or when I haven't timed it well the next day with the free slot. The service is bloody brilliant! They have everything Liz Earle, ESPA, Bobbi Brown, Aveda, NARS.... I could go on!
Amazing service. Free selected slot delivery, on time and best priced products. Definitely use again.
Took advantage of the 20% off offer and purchased a NARS lipstick in store! The lady who helped me was wonderful.
Great in store experience - will definitely be back!
Placed my first ever order with fabled yesterday and my delivery arrived this morning. Unfortunately one of the three glass bottles was completely smashed and the contents had leaked everywhere. However, when I phoned Fabled, they were absolutely fantastic. They sorted out a refund and replacement o...
Absolutely brilliant service and loads of brands that I struggle to find elsewhere. The free copy of Marie Claire was also a bonus!
This is the first time that I have ordered from fabled and I cannot fault them!!!! My item was delivered promptly and the product was well packed!! Thank you so much! You're helping me build my faith in online shopping again! Much love!! Deffo ordering from you soon
Popped into the Nars counter today and received such a warm welcome and great efficient customer care.
I was colour matched perfectly by the lovely Sophie and the Nars Radient Creamy Concealer I wanted was priced matched so I got it at a cheaper price than normal.... Fantastic, highly recommended ...
Frustrating delivery! Ordered a product and was happy to receive a message saying it would be delivered next day. I got a delivery slot of one hour and told them to leave by the porch in case no one is in. Received delivery confirmation from DPD with a photo of a porch I didn t recognise. Also after...
The department manager is a disgrace her name is Jennifer Revelle she needs re training and she is a disappointment to the company and I will be following u with a drafted statement of my experience on the 17 th of June 2017
Really disappointed with this place. They sell top brands, which is why I entered the store, but they sell discontinued cosmetics. So if you don't know your make-up then avoid this place. The store manager gives a bad name to 'management. Her name is Jennifer Revelle. I walked out so unhappy, yet h...
So glad I found out about this site! Ordered a few products one afternoon; I received them before 11am the next day! Amazing delivery service. No inflated prices and all the great makeup you can usually only find by going to shops in London or department stores, so quick and easy. plus a welcome dis...
Wow. I havent met a sales person (Nars) that unfriendly in a very long time. I walked in ready to buy something but no way. Not only did the experience turn me off the store but also the brand.
Just done my first order for delivery more than happy with the service, some reviews I saw wasn't sure what to expect but fast delivery and no problems.
Amazing experience with Sophie who helped me to choose to correct bronzer blusher and eye concealer very friendly and helpful Lady
Really poor service! I was a loyal client for Ocado for a while, now it's NO!!!
Nothing's ever in stock you will be waiting months to see it replenished in particular the smaller sizes of the Jean Paul Gautier fragrances.
Placed the order at 10pm and it arrived next day! Super fast delivery with great prices!
I had an awards ceremony to go to and had to get ready out and about in town. Popped into Fabled to find some new make up to feel a bit special and not only did I do that, but one of the resident make up artists Marie completely re-did all my make up to look like a superstar! She took the time to fi...
This is the first time I have used this company. Very impressed with the service. Ordered the item in the morning and it was delivered late the same evening. Would definitely use again.
A*********** service. Thank you!
I walked in to an almost empty store, there were 4 assistants standing together. Not one of them said hello but just looked me up and down. I looked at a few brands and was trying lots of products on my hands. I kept looking over hoping for some communication. No help was offered or any recognition ...
EXCELLENT!! I've ordered twice now and have been so pleased with the delivery options and how beautifully packaged my items have been. I received a free Marie Claire magazine and beach bag with my order. I even ordered on a Sunday and was given a choice of free time slots to be delivered same day. ...
Amazing choice of beauty products here at really good prices, will definitely do my Christmas shopping here
DO NOT USE
This company included a sample I never asked for of hi-shi fake tan that leaked & stained our furniture and carpet.
I contacted Fabled three times and they ignored me until I sent a Facebook message. They asked me to fill out the same form twice and then said they couldn t care less abo...
Went in looking for a specific piece and brand of make-up which turns out had been discontinued. They couldn't find anything similar so went off the recommendations of one of the assistants. Got home tried some on my finger to put on my cheeks, it's completely the wrong colour for my skin so went to...
Great service, free delivery fulfilled by Ocado with a timed slot, bonus free sample and this months Marie Claire
I regularly order from Fabled online as I think they have a great range of stock and are very reliable with their next day delivery. Would recommend.
Terrible customer service. Received the wrong product twice. Told to send goods back with acardo driver, then told by another person not too. Couldn't locate the right product, so ended up having a refund.....which took some doing! 4 calls later I eventually got one!! Don't bother, plenty of other w...
Recently bought new Urban Decay Pallete from the store coz my old one was about to finish (some shades) was well happy I got it. Then I tried and it's NOTHING I MEAN NOTHING LIKE THE ORIGINAL URBAN DECAY SMOKEY EYES I PREVIOUSLY BOUGH FROM More
AVOID!! Terrible terrible service!! Only given 1 star as I had to to be able to leave a review! I placed my order but was only sent a magazine, was told they couldn't send my items out so had refunded my order and I would have to place it again. Waited the 10 days - no refund. I have been fobbed off...
Went in there looking for a new foundation and got color matched by the associate. The color looked great under the lighting of the store (and on my one cheek that she put it on) but when I got home and tried it on it was way too orange and More
My experience was amazing. I was buying makeup, and had help by the most lovely human being I've met! She is the embodiment of good customer service. Her name was Sophie, a makeup artist, and she was so welcoming and caring! And she recommended me FANTASTIC products. I would 100% recommend fabled to...
Arrived badly damaged
Ordered a Prada fragrance. It was the last one in stock. It arrived with a badly damaged box. I do not believe this happened in transit.
I expected much better from Fabled since they are owned by Marie Claire. It was bought as a birthday present for someone so I could not r...
This place is great! Like a department store but much easier to navigate and with independent advice! .... I now know how to contour! Thanks!
Mathilda helped me buy a great product for my face, she has excellent customer service skills!