As a Spanish Teacher / Group Leader for student tours, I could not be happier with Explorica! I have arranged student tours at my school since 1999. For the first 8-9 tours I worked with a competitor, in 2010 I decided to shop around. I am sooo happy to find Explorica!! If you want to plan a tour th...
We loved our tour guide Kat. Explorica cancelled our extra excursions due to it being a small group and still have not refunded the money that we paid. We booked 6 excursions, for our small group on our own at better prices than the two that we paid for through Explorica. The hotel was far from L...
DO NOT BOOK with World Strides or Explorica. My daughters trip to China was cancelled on 2/17/20. For six weeks I've been told I will get a full refund to my credit card by April 3rd. Today, I was told they are having "systems problems" and have to issue the refunds manually and I can expect to r...
Fantastic!! By far the best way to travel! It was so great to not have to worry about planning, public transportation (private bus), and waiting in lines. Our tour guide was fantastic! He spoke the local language, knew where to go, and was very informative about history and the significance of w...
Great company! Both trips I've gone on have gone off without an issue. Good hotels and food, and our tour directors were great with my kids.
Let me start with the positives - Alex was our tour guide in Quebec City. He was absolutely awesome! He knew so much local history, so many places, shops, etc. He was THE BEST! I felt like the money we paid for activities was well worth it, we had no down time - which, with the amount the trip c...
I went on a tour to Puerto Rico with Explorica recently, and I enjoyed it so much! The accommodations and food were great, and our tour director, Lola, was AWESOME! She was so kind and you could tell she was extremely passionate about her home, and enjoyed teaching us about Puerto Rican culture. Our...
As a High school student who used explorica agency for a class trip I can proudly say they put immense amount of effort in planning events and activities that will truly give you the cultural experience of wherever you are traveling. As well the guide my classmates and I were given was absolutely in...
I was very disappointed with the accommodations for my daughter s Washington, DC trip. The hotel was more than sub-standard. The lights in her bathroom were dripping - not from condensation but from pooling in the fixture! Her room smelled like mildew and the solution was for housekeeping to spen...
Problems from the start. Delayed flights, missed flights, and trying to make up missed days. I had a 12 hour bus ride to only get lunch.
The only reason it's one star is because it can't get any less.
My son and I traveled to Italy with a small group from NC and were teamed the tour (hotel and bus) with groups from New Jersey and Kentucky. If you are looking for a "tour" trip, this is it. We saw more in 8 days than I could have ever imagined seeing on my own. Our tour guide, Lucia, was great! She...
The worst trip ever The company did not live up to their part at all. I was rerouted to a completely different country left in the airport for over eight hours. Tour didn't stop at designated stops
Horrible customer service/refund policy. They would charge you money for the cancelled trip and then would say you have to wait 6-8 weeks to get it back... Still counting.
There refund policy is awful. We paid $2,633 for a school trip to Costa Rica. They will only refund us back $2000. When asking for full refund they will not budge. Yes, I did purchase the insurance at an additional fee. So I feel if I pad for the insurance then why do I have to forfeit the $600. Bas...
We took a tour of Belize with a middle school group. Our tour guide Jake Martinez was fantastic!! He was really well organized, very calm and great with the kids and parents alike. He provided just the right amount of information to keep us all interested but not overwhelm us. The trip was great for...
Explorica is an amazing student group travel provider. I have traveled with them on 1 tour in 2016 and have my 2nd tour coming up this summer. My guide (Derek) was fantastic and went above and beyond to make sure the trip went off without a hitch. As any experienced traveler knows, hiccups and delay...
I do not want this to happen to anyone else they kept over a $1000 of my money we had to cancel this true, They were rude and very unprofessional there was nobody on the corporate side to call to try to get help with this, Do not get the insurance you will get ripped off, I would not Pay for this ...
My daughter went in two high school trips organized through Explorica and both went exceptionally well. The one time I had a question or concern, the company immediately responded and fixed the problem.
I just returned from chaperoning my first hs international trip and couldn't be happier with my choice of using explorica. We took 19 people from our school, and explorica made the logistics smooth... when we missed our connection on the way to Milan, we were already prepared for how to resolve the...
My trip to China with several students and teachers of the Ethel Walker School was a wonderful educational and personal experience. I would recommend this trip to anyone interested in expanding your horizons..Having been to the far east many yrs ago , I was unable to get to China. When this oppor...
Although the tour to Beijing, Xi'an, and Shanghai provided a comprehensive overview and introduction to the region, the company representatives were rude, unhelpful, and dismissive of my concerns prior to the trip. The pace of the itinerary threatened the health of several individuals within the gro...
I would actually rate this company a zero if I could. They have taken advantage of the health crisis around the world right now as a way to cheat families of their money. I had purchased the insurance protection plan on my children's educational trip that is intended to cover a cancellation fee of 1...
We suppose to have a tour for dc this year but due to covid it was moved until spring 2021. My daughter can t go as she is going to a different school. I had to request refund. They are are charging me 100 to get my money back. They said it was required but shouldn t be. I called for refund and sai...
I don't know where to start. I've lead many student trips abroad & decided to use Explorica to take students to France & Italy for their "Art of France & Italy" tour. The trip started fine at the airport, & our flights were great, until we got to Paris.
It was one bad thing after another for this...