Jean Kilbride

Review of Explorica Inc.

DO NOT BOOK with World Strides or Explorica. My d...

DO NOT BOOK with World Strides or Explorica. My daughters trip to China was cancelled on 2/17/20. For six weeks I've been told I will get a full refund to my credit card by April 3rd. Today, I was told they are having "systems problems" and have to issue the refunds manually and I can expect to receive my refund of $3500 by the end of June. When I asked to escalate my call, I was told "no" and the customer service rep hung up.

Don't take their word that you are going to get the refund! Class Action Suit??