If I could give a lower rating I would.
STAY AWAY! DO NOT USE THESE PEOPLE.
My shipment has been rescheduled 4 times and I've rented a truck twice only to find out when I arrive that my items are not there.
They didn't notify me or provide any reasonable excuse. They wouldn't take accountab...
Easy to book. Excell Intl folks come to your home to pick stuff. They help in packing and bring materials too. Shipment is safe and the status is constantly communicated. Recommended for all :)
Highly recommend Excess International and especially Yasmin Wright for her professionalism.
Communication was excellent and the rate was far more affordable than the other options I initially explored. Very happy with service and will be using again in future as well as recommending to friends. Thank you!
Good service.
Quick.
Even picked up my stuff out of hours on a Saturday.
Delivery was to my door and they helped with customs fees.
I recommend.
08/09/2015
Hi Jason,
From the time of phoning from my home in East Grinstead, to the Internal sales lady in your London office everything was fully explained to what the company was offering ,and so it proved.to be
.
Your agent in Johannesburg made the , delivery to a 5th floor flat to co...
If I could give a lower rating I would.
STAY AWAY! DO NOT USE THESE PEOPLE.
My shipment has been rescheduled 4 times and I've rented a truck twice only to find out when I arrive that my items are not there.
They didn't notify me or provide any reasonable excuse. They wouldn't take accountab...
I'm disappointed. Part of my shipment to South Africa, Cape Town has gone missing with important sentimental things.among other important things
Do not use this service, they have lots of hidden costs and the delvery dates are much longer than what they promise.
I found Excess Movers thoroughly professional in their approach - quick to respond to queries - no surprises and competitive pricing
I would most certainly use their services again
Good service.
Quick.
Even picked up my stuff out of hours on a Saturday.
Delivery was to my door and they helped with customs fees.
I recommend.
A fantastic service for shipping my son's personal belongings from Toronto to the UK. Shirley was excellent, proactively advising me how to keep the costs as low as possible, advising me about Transfer of Residency exemptions and ringing me if she had any queries. The quote was competitive compared ...
Cannot recommend them less. It is just about the worst option you have when moving items from the US to the UK. The staff is almost criminally incompetent. They missed my pick-up twice despite setting up a time well in advance and kept me waiting for hours and then pretended that the driver had act...
This company has a chaotic service and communication with a client. I paid for a air freight service last month to send my baggages from UK to HK and asked them to keep me updated with the shipment status from time to time . Unfortunately, they failed to do so. I had to send them emails myself for a...
The worst customer service you could receive. AVOID!!
Firstly they deliver me the wrong boxes and I wasted a whole day waiting for boxes to be delivered. The delivery guy was working for Anglo Pacific strangely and not Excess International. When I went to voice my complaint and concern, instead of ...
I can t fault the UK side of the service. However, if you are moving from the UK to the US, beware.
Their US contractor, Schumacher Cargo Logistics, is quite possibly the worst and most frustrating company I have ever had the misfortune of dealing with. They will not contact me with any updates, ...
Positives - clear and prompt communication / very fast delivery from Canada to the UK
Negatives - In focusing on speed it seems they sacrificed care. I had 2 pictures in frames which were very well packaged. Not only did both shatter in transit but the package was thrown around so much that the s...
I contracted them to ship my vehicle and some goods in my own container to Johannesburg, everything was delivered to their offices in Brent Park well in advance to ensure that the goods were available when required. It was shipped a month More
Poor company enough if you check their reviews and what kind of service they providing for customers, do not use them at all :-0
I have used this company 3 times to ship belongings to Australia and have been extremely happy with the service each time. They communicated well, arranged to collect the items quickly and packed them so well that even delicate antique china all arrived in perfect condition!
I am currently on day 2 of waiting for my items to be collected for shipping. They gave me a window between 7am-6pm for Tuesday 26/7/2016 and nobody turned up. Nobody called to say they couldn't find the flat; nobody called to say they wouldn't be coming. They promised me collection TODAY (27/7/2016...
Used Excess Int back in 2012 when relocating from London to Melbourne (about half a container - 2 bedroom apartment's worth of possessions) and it's not until recently and once again moving interstate that I realized how good a company they were to move my belongings. So I thought I'd write a revie...
I cannot recommend Excess Int. Movers highly enough. The team who packed our belongings, including very fragile and old antiques, were efficient, incredibly thorough, but most importantly, they cared. We were moving to Myanmar and Excess' contact are the best in the country and they too provided a...
I paid for insurance (several hundred ) and had several items broken. When I raised it to them, they told me I should have unpacked over 20 boxes on an international move with kids within 48 hours and should have let them know. This makes no sense and they didn't even give me a heads up on that. In...
Shocking Experience! They ignored a hole in the container roof, taped over the same hole with their own tape and then deny responsibility. Huge mess and not penny from them as yet.
Shoddy business and there customer care is non existent.
Would avoid using this company.
A terrible experience .
We had them quite for our move to Australia.
They measured and calculated everything in our house and assumed that they would need to breakdown the furniture and re build when it was delivered to our address in Oz .
Instead of breaking it down they packed it whole in the...
I personally have had the best experience with this company and so happy I trusted them with my most precious items!! The most efficient service of communication, all issues solved in less than 30 minutes. I would use this company over and over again!! 5 star service !!
Very professional international movers company would definitely recommend this to anyone looking to ship their excess baggage abroad.
AVOID AVOID AVOID!
I organised shipping of 4 suitcases from the US to the UK which was meant to take 7 days and after all their mistakes took 4 weeks.
Firstly, they failed to pick up on some information I accidentally missed on the shipping forms they gave me.
Secondly, they failed to deal with t...
Great communication with Dwayne Dyal from start to finish. No problem at all from collection in UK to delivery in KL. Very honest and helpful. Will definitely refer them to friends!
AVOID AT ALL COSTS
Not similar to earlier reviews, I have to say that employees are completely useless, incompetent and lie. They are so bad that we did not even get to booking with them.
Following the quote, with all details provided by me, including the date, we discussed over the phone. They ...
Total professional, gave me the price upfront - no extras that I didn't know. Good pick up and delivery at destination. Very happy.
Links (Excess's Hong Kong Associates) did a first rate and efficient job of packing up my belongings to send them back to the UK.
Excess was kind enough to keep these stored for two years until I was ready to house them here. Their fees for storage were reasonable and fair.
When I received the it...