Very unhappy. The coverage is really unfortunate and not to mention the mobile Internet. The truth is that we did not expect this from a company like that, but you need to improve and much infrastructure. And let's not talk about the fiber that gives us problems continuously ....
The WORST telecommunications company. DO NOT hire her!
My personal experience has been an ordeal.
I tried to unsubscribe in July and it turned out to be very complicated due to the terrible service of operators they have. They pass you from one robot to another and when you tell them you want ...
The company although grown retains its essence of close and personal treatment.
We've been with them for 4 years And lately it's been an odyssey. We started paying 50 and we finished with 80 .
We called a month ago to unsubscribe where we were and register in another site, the super fast without contracts and without signing anything, but yes to unsubscribe is being a real ...
Totally impressed by your staff and facilities. Congratulations!
If anyone is thinking of switching to these. Well, I do not advise it even as a joke.
Our ordeal began when we decided to call Virgin Telco (a product of this company Euskaltel).
They convince us about all the benefits and take all our personal DATA from us.
Weeks later they tell us that fiber po...
The telephone attention for me has always been great, but I would ask that you please not put so many obstacles in order to speak with an operator.
A lousy customer service, thank goodness you have to take care of the customer, no wonder they have to merge.
I would not advise anyone, I hope to change soon.
Terrible service. They open the claim and then I get an SMS that it is closed and it turned out ..
I have an average of 4 hours a day on the phone to manage the problems they cause me.
They have mixed the data of a client with mine. I constantly receive messages and calls for promotions for th...
Euskaltel: The only company that does not protect the safety of its customers. Good reason to think about unsubscribing.
Euskaltel headquarters, modern building with a large parking lot for companies and good accessibility for the disabled
Ultramodern headquarters of the most important telecommunications operator in the Basque Country. Services for professionals and companies.
Pretty disastrous customer service. They don't solve problems. I do not recommend it.
Very bad company
In addition to being left behind technologically (they do not have esim, when most of the companies already have), they sell to their clients, providing the addresses of the people who download a movie by torrent.
I give one star because you can not less. After 7 years with Euskaltel in March a commercial call us to offer TV without additional costs. Turns out comes the first bill and charge the television, we po emos contact the commercial and after several calls get discounts apply two months we did the tel...