They were inexpensive but cancelled on me, not once but twice due to the pandemic. They cancelled my first trip and told me to reschedule. After I rescheduled and gave them the new dates they said they still weren t booking travel during that time. They never informed me or my travel agent they ex...
I have used them before and they were fine. However, my experience with them during the covid pandemic will probably make me look elsewhere next time. They wanted to originally charge me $1300 to cancel my trip to Greece and Italy (the flights and hotel stays were already cancelled since the country...
Things were planned well however in times of trouble, there was no customer support. Tried calling during trip and left on hold forever. Tried communicating after trip and no reply back. Disappointed for a trip of this magnitude.
Would NEVER use this company again. Talk about the most heartless scam artists out there. We booked a vacation long before COVID and cancelled in February (months before our trip to Greece). They gave us a third of our money back although NOTHING was booked on their side yet (so they just pocketed o...
Never again! We decided to cancel due to the pandemic. Guess what?! Greece is closed! That s where our trip was. We asked to be rescheduled, or to hold our deposit for something else , we were denied!... twice! Our credit card tried to dispute it to no avail. They stole 3K for not doing anything. L...
Europe Express is a great company allowing TA's (travel agents) the opportunity to create all inclusive travel packages for clients. All inclusive, in this instance refers to the agents ability to book airfare, hotel/resort accommodations, transfers, ferries, trains and excursions through one bookin...
Zero stars but plenty of opportunity to make things right. We booked travel for 4 people to italy in Jan 2020. We are all aware of what has taken place with Covid-19 and some of us are more at risk then others. Due to health risks we can't take this trip in addition Delta has already cancelled th...
Had excellent experiences with excursions in Athens and Munich
Excellent! I really like the travel selection that they offer. The staff is great!
We went through a travel agent that uses Europe Express as a supplier. We were scheduled for a 2 week trip to Europe in June, of course, Covid. We rescheduled for the fall, of course, still covid. We were offered 2 options.
1) credit for future travel
2) a refund minus almost $1,000 for air chan...
READ IF YOU ARE A TRAVEL AGENT
These people are scammers. Please if you re a travel agent do not use them! They refuse to refund when a situation like covid arises. They are crooks! Imagine how many people couldn t go on their trip and they decided to keep their hard earned money?. It isn t right!