Embassy Suites

3.9 · 660 reviews
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Tommy Buckner
Reviews 1
2020-09-22 18:59

I want to give a shout out to Melody (from the bar...

I want to give a shout out to Melody (from the bar). She went over and above. My daughter (has a disability), was in the bar area with her boyfriend. They ordered in steak. Melody gladly cut up her steak and made sure they were good to go. She was also very friendly to me as well.

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DaNeatra Barker
Reviews 1
2020-09-22 12:32

The room I rented didn't have working air conditio...

The room I rented didn't have working air conditioning, but once notified, a serviceman was in within five minutes and had it working again within ten to fifteen. The amenities were amazing, and our requests were fulfilled immediately and perfectly. All employees were helpful and knowledgeable.

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Dmick
Reviews 1
2020-09-20 23:42

It was a lovely stay. The resin why I did not give...

It was a lovely stay. The resin why I did not give 5 stars was due to the staff. My family and I payed for the snack tray and premium Wi-Fi. We had to ask for the password after none was given. Then the staff was needed to be reminded constantly for the snack try to be refilled.

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Richard Cunha
Reviews 1
2020-09-16 12:46

Excellent location in Overland park. The rooms are...

Excellent location in Overland park. The rooms are pretty standard fare but the staff is great, super accommodating and always smiling, noatter the request. Breakfast included a fairly popular omelette bar in addition to the standard sausage, bacon or cereal. A hotel bar and restaurant are available...

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Emily Schell
Reviews 1
2020-09-09 23:26

By far, the best hotel I have ever stayed in. Larg...

By far, the best hotel I have ever stayed in. Large two room suites include a living room with couch and desk in addition to the bedroom. Very nice fitness room, but pool area seemed poorly maintained. Complimentary breakfast and cocktail hours, with shuttle service to any restaurant within 5 miles....

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Old Phone
Reviews 1
2020-09-06 23:21

I was visiting someone at the hotel last night. I ...

I was visiting someone at the hotel last night. I thought the hotel looked very nice with the atrium look and glass elevator. I noticed posters saying get ready for a remodel.
The hotel has free Wi-Fi for guests and when I spoke to the front desk was kind enough to input the courtesy password so I...

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Ben Rotz
Reviews 1
2020-09-06 00:30

I don't normally do reviews but today I have to. ...

I don't normally do reviews but today I have to. I am a business traveler and I have stayed at this property in the past however this stay has been horrible. I was booked into a tiny room without a desk to work on. I went back down and asked for a different room (not everyone that travels needs o...

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Shan Fannin
Reviews 1
2020-09-02 08:39

Our room has: ripped curtains, cracked/torn chair ...

Our room has: ripped curtains, cracked/torn chair covers, a door off the hinges, and food on the floors in dining room well after breakfast. The Premium floor perks machine was empty. There is a large group of middle school soccer players screaming and playing tag in all 7 levels of rooms. Managemen...

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Tyler Thompson
Reviews 1
2020-09-01 10:20

Amazing breakfast options with made-to-order omele...

Amazing breakfast options with made-to-order omelettes. My family used to do a yearly vacation here and enjoyed the experience every time. Occasionally hosts large youth sports groups that can be extremely loud, but otherwise a great place to stay.

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Noah Weisberg
Reviews 1
2020-08-22 07:52

Had a great experience while staying here. It is c...

Had a great experience while staying here. It is centrally located your shops and restaurants in very easy to get in and out of. The room was clean and I did not have any issues while I was here. Loved the fitness center and I did not eat at the restaurant. The only thing I would change is the show...

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Scott Craven
Reviews 1
2020-08-21 05:05

Overall very disappointed for the price. My room ...

Overall very disappointed for the price. My room was a large 2 room king. Rooms are aged and in poor condition. No channel list anywhere in the room. They charge $7.00 per night for self parking in an open parking lot that has signs "park at your own risk, management not responsible for damage." ...

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Ken Kopas
Reviews 1
2020-08-19 02:23

Very friendly staff made our stay one of the best ...

Very friendly staff made our stay one of the best ever. Between the happy hour reception and the amazing free breakfast I cannot wait to come here again. Yes it is old and yes it needs updating, but they are aware of this and are in the process of updating the hotel. Recommended.

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Christine Mata
Reviews 1
2020-08-19 01:28

It's a beautiful hotel and I love the cooked to or...

It's a beautiful hotel and I love the cooked to order breakfast and little things like digital key entry. The staff were all really friendly and accommodating, too.

I didn't like how noisy the hotel was. The open atrium style is cool until you realize how much sounds carries through the building....

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L.E. G.
Reviews 1
2020-08-17 23:58

It was clean. The buffet breakfast and the manager...

It was clean. The buffet breakfast and the manager's reception in the evening wear nice perks. The staff was friendly and courteous. The only thing that I could think would be a drawback for some people, even though it's very well kept, the furniture is a little dated. Other than that a really good ...

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Erik Waiss
Reviews 1
2020-08-16 09:47

Improved from years ago (my previous visit) like t...

Improved from years ago (my previous visit) like the whole hotel has been scoured and made new. The rooms were great and we'll appointed. The open center to the hotel was filled with hanging green plants. Good breakfast as well. And the bed was great!

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