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Our room has: ripped curtains, cracked/torn chair ...

Our room has: ripped curtains, cracked/torn chair covers, a door off the hinges, and food on the floors in dining room well after breakfast. The Premium floor perks machine was empty. There is a large group of middle school soccer players screaming and playing tag in all 7 levels of rooms. Management and staff did nothing to stop them. This is our 3rd stay at this Embassy. The quality WAS exemplary before. This is our last stay at this hotel as it has gone down hill terribly. Definitely not on meeting the high Embassy standard we've come to trust.

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