This company goes above and beyond getting you the equipment you need and making sure your order is taken care of. If there is anything ever wrong they go out of their way to fix it as they have done for me even with the smallest issues. Hands down the best and most reliable tattoo supply company my...
I've been ordering for eikon since so many years now! Defenitly the best tattoo equipement supplier that i ever order from. Professional and carrg Nothing but the best :)
Well, I've read those few negative replies and since I've been dealing with this company for almost a decade, I feel compelled to say a few words. Never,e ever, ever I had any bad experiences with this guys. Was I lucky? Hell no! It is because they are all professional and consistent in their care f...
I ordered the wrong printer and Stephanie really went out of their way to make sure the return went smoothly and that I got the right one in a timely manner despite all the challenges businesses are facing during covid. They really turned a frustrating mistake( on my part) into a positive experien...
I wish I could leave a big fat ZERO! I've been ordering from this company for over 10 years now and they are CONSTANTLY screwing up my order. I've had items missing, been overcharged and now this last time was the worst yet, I payed for my order online with my credit card, when UPS came to deliver t...
Love the quality of the supplies and Ive been ordering from Eikon for years. The web sight is very easy to navigate and orders are always sent promptly and on time. Had some trouble with customer service at one point. I was later notified that the customer service rep was on vacation. the problem wa...
Everytime I've had to call customer service they've been beyond fantastic at dealing with any small issue. In the 6 years I've been ordering from them they've been so on point. Their team is super easy to deal with.
After many many years of Dealing with this company its clear that the quality and service has come to an end, Perhaps Monica Lacayo needs to get more involved in her company as the customer service has degraded to the point that I will no longer recommend Eikon Device let alone deal with it. I am pu...