If your looking for fiber optics in Brainerd good luck. We are barely out of the stone age. The power lines and poles were just replaced and still no fiber optics. When will the next upgrade be in another 30 years?
Thanks to CTC we were finally able to get high speed Internet in our area.
Best Internet and Cable around!!
Best customer service!!
If there were another option, we'd take it. Sent employees out 6 times to do the same thing...pick up a cable. The sixth time they finally found it and removed it. But it took me holding the kids hand to do it. They dug a cable one day and couldn't locate it the next. Customer service is terrible an...
We've had CTC for our business for many years and everytime a storm comes through, we lose our internet and phones. Which it happens, but when you call them to get this fix it takes forever for anything to be done. Still waiting as I type this from my phone.
DONT GO HERE WORST CUSTOMER SERVICE EVER. NO PAYMENT ARRANGEMENTS. RUDEST PLACE EVER. WARNING DONT GO HERE
Very good customer service and services work great. Quick with installations. Ended up going a little after 5 and still received great customer service.
The absolute worst ISP I've ever used. High latency, packet loss, terribly slow upload and download speeds, and random disconnects. Anybody in the Brainerd, MN area: DO NOT USE CTC as a provider. They rip you off and give you terrible internet service in return. Charter has a far superior internet s...
Horrible company, they know they have the market cornered in the brainerd lakes area and they will do everything they can to screw you. They force you into plans that make no sense and gouge you on reconnect fees and service fees. Customer service center is a joke as they cant help you with anything...
We had service with ctc. We mailed a check to be reached by the third. We placed stop on the check because it had not been cashed. They suspended our service and later on perm disconnected us even though we said we would pay it may 3rd they said they would not wait and we found this out after they d...
Wonderful technical service today... Thanks Jason and Nolan! In fact I must say WHENEVER I have had to call for support, I have received courteous, helpful service from knowledgeable techs.
The service in not reliable. The internet and cable go down consistently. Service goes down on weekends and no one to call fkr assistance
We have had telephone and internet service with CTC for many years and have always enjoyed great service.
I Have been a Business customer with CTC for over 8 years, I called in and talk to someone about my bill ( I Got a FINAL NOTICE in the Mail) When the Bill was Only 7 Days Past Due... (It was verified, by the person on the phone), but yet at the end (after putting me on hold) then said they made a m...
Great ISP. I moved to to a new area but they do not have their fiber lines yet..
Furthermore, I have been working with them and they have been VERY good in listening to my concerns and provided prompt communication. (They call me back and listen)
**Its really a great thing we have a local IS...
This company is terrible. Their internet is terrible. Their customer service is, you guessed it, terrible. The only reason I use them is because I am forced to since I'm a renter and my area leases lines from Century Link. Talk about cheap, they cant even install their own lines! My internet goes do...
30 dollars plus for just 20 basic channels is absolutely price gouging!!! Your taking advantage of the tenets at the North Star Appartments who cannot get cable from other providers due to contracts! And wont give old customers the same deal that they had through the Brainerd HRA! Shame on CTC For t...
When I first took over my business the former owner had CTC for there phone and internet. When getting the service changed over to my name they (unknowingly) had me sign a 5 year contract. I purchased cameras for the business and the CTC internet service was DSL so the connection was too slow to kee...
Belonged to this group for 40+ years. Great staff. Highly recommend.
Got a call back. Was told, that they would have to check to see if service is available in my area. I am still waiting for a call back. Their office is 1/4 mile from my residence
Have had CTC for internet for many years because they are our only option other than charter (which is way more expensive). We have to reset our router constantly and the service is sketchy and slow. They also say they profit share. Supposedly we are entitled to almost $400 after all the years we've...
Cable and internet service is terrible. The cable freezes constantly and the dvr records when it wants to. The internet service is weak and slow. Have called about these issues and nothing has been done. Way to many problems to be paying this much. Looking for new provider. And now 2 months lat...
Their customer service is terrible. I ve had many issues with them. I would not recommend this company to anyone.
Consistent service, understanding and easy billing, and not a massive monopoly corporation like Charter.