I Have been a Business customer with CTC for over ...

I Have been a Business customer with CTC for over 8 years, I called in and talk to someone about my bill ( I Got a FINAL NOTICE in the Mail) When the Bill was Only 7 Days Past Due... (It was verified, by the person on the phone), but yet at the end (after putting me on hold) then said they made a mistake--- somehow??? .... And then was rude and hung up on me. I Just Don't see How they can Send a "DISCONNECTION OF SERVICE FOR PAST - DUE BILL" FINAL NOTICE, When I did not get a first Notice ... and it was Only 7 days passed Due....!!!! - ( Piss Pour ) - If I always treated my customers like that, I wouldn't have any.