Nothing they suck you can't honestly talk to the doctor here because they just treat u bad I was referred here from my back specialist because I have no insurance and Medicare denied me the only approved me for 3 months but there is no point if u can't get help won't even return my calls
Based upon the health insurance I currently have and area I reside in,I was told to seek medical attention in St.Luke's Coventry.
I made an appointment with of the receptionist who sounded more so annoyed than interested in following a phone call etiquette which made me immediately think about the ...
Love the girls and my doctors amazing!!!!' Dr siciliano is top doc
Had a great visit today. Most time a doctor has spent with me in awhile, very thorough and answered all my questions.
The wait time is terrible. The nurse practitioner thinks everything is viral which i later had to take my youngest son to the er when she told him he had a viral ear infectinf. Other than that the doctors and nurses are amazing
I ve never had a bad experience here and I absolutely love Lori she is kind, helpful, and compassionate as well as a lot of the other nurses, doctors, and staff members I ve dealt with here. Thank you for all you do.
I'm very happy of visiting my clinic because even if I talk in English but i feel better in my own language that is spanish and there is Diana...to help me in Spanish all the time. I'm really Glad and I really hope that the clinic have nurses and doctors that also understand my language. Is more ppl...
12/19/2018 I give you 0 stars!!! I can t believe I was told today when I brought up another issue during my visit I could only have one problem per visit n I could return another day for another problem?? I was so confused and stared into space like what did she jus say? I don t like gong to doctor...
I have been going here for quite some time and would never ever go anywhere else. I went through some heart complications and some bad depression episodes and the drs are fantastic the staff is wonderful. As soon as you walk in to check in the girls at the desk are there and so friendly prompt and c...
The Front Desk Staff Are Always Amazing. Laurie And The Front Desk Staff Are Always Making It A Pleasnt Visit.
Dr.Buch and staff...all front staff at check in...are a blessing for my mom and I.
Fast, Friendly and EXCELLENT service,Very Clean and the staff was amazing , Doctor called me up later in the morning with results and papers that were received at st. Luke's, along with great news and another reminder of my sons appointment. This being my first born child, the care that went into tr...
The front staff is fantastic and efficient lovey dr siciliano
If I could I would give no stars. The doctor, and 2 of the nurses I had were nice but that s about it. The wait is ridiculous. The fron desk is rude. They were taking people before me saying of it s time for their appointment even though I was early both times for mine. The front desk doesn t really...
The front desk staff is beyond amazing. They are very kind and caring. Once you walk in they acknowledge your presence in the building. Example if they are with a patient they will let you know Time wise on when they can assist you. The wait time just to get to the back is not long at all. I ve neve...
Coventry is where my family goes. My husbsnd's doctor has been awesome in getting and keeping his health issues under control.. Being a teaching practice is a great thing for our area... Never had an issue with staff there at all.
This practice is the most disdainful, heinous, neglectful, and uncompassionate doctor's office which I have ever had the displeasure to enter, EXCEPT FOR THE NURSES. I love the nurses there, and have known many of them since I was a girl.
My late fiance passed away when I was less than one month ...
Got in before our appointment time.....staff at desk is amazing. I trust the doctor here....Dr Chu is an amazing doctor!
Place is not the cleanest. I felt the practitioner wrote everything off as a virus that needs to "run its course" and initially making an appointment is almost impossible! On hold for over 15 minutes and still no answer! No answering machine either! Definitely looking for a new office.
The front office staff is awesome!!! Lori, Diana, Laura, Allison and Tonya are the ones I normally deal with the nurses in the back are fantastic as well, Vicky, Melissa, Tracy, we love you girls!! Dr. Siciliano is the best, very attentive, caring and all around sweet and wonderful, beautiful perso...
I'm a hospital RN with experience in pediatrics and adult medicine. My son has been seeing Dr Levine here since soon after his birth and she's wonderful. I have been coming to Coventry for over 10 years and have found them to be very competent and a great place for general and routine healthcare nee...
Super friendly and helpful staff. Shorter wait times than other offices ive been to
As a foster parent I bring Ll my kids here and they are great! Always gets us in. wounderful people and drs!
Thanks for have doctors and nurse bilingual good staff
The entire staff , from front desk to nursing to physicians are kind and compassionate always leave feeling satisfied
I appreciate the whole Coventry staff. I know it's a huge practice with many, many patients but somehow they all make me feel special & that my health concerns are a #1 priority!
Coventry and its staff has always been very good to me. I have never had a negative experience with them. There staff is excellent in health care!
Everyone in this office is very nices and the drs are very good
Horrible place to go looking to switch asap front desk has no clue what they are doing and how to contact the drs. Front desk is most important either they need better training or new front desk people. Also there is a lack of communication and trying to call back to rectify the situation is so poor...
They refused to treat or see me but still charged my insurance for services not given, that is fraud almost a month now still not see or treated and yet I still have pain!
As a healthcare worker myself, I am appalled at the treatment I receive from this facility. The staff are exceptionally rude and seem very inconvenienced by asking for appointments or referrals. The hold times are insane, 20-60 minutes for someone to even answer the phone. Then when they finally do,...
I checked out this facility to see if it was a place I would like to get health care. I was shocked. It is DIRTY. The waiting room looks like it was cleaned in the 60s, but worse the examination rooms were dirty and smelled. Unless you want to be sicker when you leave this place than when you entere...
My experiences at the Phillipsburg location with the staff have always been great. The ladies at the front desk (Jackie, Lori, Baldish, Diana & Tonya) have always been patient and kind. Dr. Robert Lee is of a new upcoming generation of doctors who are sincere and caring.
If you are fortunate enough to get dr. Chu or dr. Siciliano, you'll be okay. Otherwise, some of the other providers are sketchy. If you are hospitalized, you're at the mercy of their residents. Some of the providers didn't attitude if you advocate for yourself. They do not like informed patients and...
I love the front end staff they are so amazing! The ladies at the front desk for reception/check in are very caring/concerning when coming to any health issues. They are very family oriented, the hold a big smile on their faces that if your having a bad day they can easily make it a great day. They ...
Front desk people should learn their job!
Had 1 lousy blood test weeks ago, and cannot get 1 person to call back with my results, so I suffer with my problem!
Place should really close down, or get staff that actually care, not just for the $$$$! If you are not a people person you do not belong in...
I ve been seeing Dr. Reddy for about a year. He s awesome & he talks to you like a normal person.
I have been dealing with Coventry Family practice since I moved to town 21 years ago. I have never had any problems with them. Coventry is a very friendly environment and all the staff is very pleasant evening when they are super busy and having a bad day.
I have been a patient at Coventry since my first pregnancy, which was over 5 years ago. Dr. Chu is incredible. The staff, specifically, LoriAnn at the front desk and nurse Vicki have become like family to me. This past August I went through a tragedy, and the office was not only very accommodatin...
Said they would call in a refill on an inhaler for my asthma when I was having an asthma attack and never did. Asthma doesn t seem to be a priority to Coventry. Also had many other frustrating experiences getting the run around on the phone saying they will do something or call back and they don t. ...
Multiple times I have asked for a referral to be navinetted or faxed and multiple times this has not been done. Forget to order a referral and you will be scolded that you should have done it beforehand. As a 58 year old I do not need nor require rebuke from a staff member who is there to assist m...
This place is horrible! They don't return your calls. They have you wait forever to be seen. I wouldn't recommend this place to anybody. It's horrible!
The ladies out front are great! Wouldn t go to another practice. Dr Decker is a wonderful doctor.
The staff is always very friendly and helpful and I absolutely love Dr. Sicliano!
Place is awful they don't call in scripts when you call to ask when there going to call it in you get the run around in general just not up to par on anything. Avoid this place
Very friendly staff but sometime wait time is too long
The front desk staff are so amazing they are always smiling and they answer whatever questions needed to be answered the best they can I recommend Coventry family practice I been good to them for years along with my children and my kids love the doctors and all the nurses there
Have been seeing the doctors at this office for almost 10 years. Very helpful staff. Doctors take the time to listen and ask thourough questions to help in diagnosis of any problems.
The staff and physicians at Coventry are all very helpful. I have been a patient going on 5 years and have never had any issues. They are courteous and get the job done.
Been going for years , & i absolutely love it , never had a bad experience here !! Always helpful , and always have a smile . Front desk is amazing . I highly recommend going here
I like my PCP here she is friendly, encouraging, reassuring. But I don't understand the disgusting state of some of the exam rooms (grimy floors!) or the overweight, unhappy nurse who wore her heart on her sleeve, appearing to be annoyed that I should need to see the doctor (my appointment was right...
I always have a great experience here. Great Doctors and staff!
If I could give a negative rating I would. There is no follow through with the staff. I ve been contacting the office for 4 months about a bill and no one ever returned my calls or messages, instead I get a notice that they re putting me in collections. Shame on them, I have no problem paying my deb...
Dr.Priya Patel is the best doctor you could ask for. She s always so kind and you can tell that she genuinely cares for her patients. I highly recommend having her as your doctor because you won t regret it
Went for back, neck, and shoulder pain due to being attacked and they said "Ok, too bad, we don't care and won't help you but here is the bill,' they refuse to help or treat me but sure filed a false claim to the insurance company that they did something to be billed for
Staff at the counter seem to be in their own world. No eye contact. No smiles. Not very friendly. They are the first faces you see coming into the building, they should be welcoming and instead set a bad tone for the rest of the visit.
Came here with my girlfriend, to see a nurse for a quick tb che...
This place gets a zero star rating, unfortunately that option is not available...They are rude & very disrespectful they don't put their patients first instead they sit around & talk. When you call to speak to the dr or nurses they say oh we'll call you back before the end of the day they never do &...
The front desk women are great! You walk in and they know your name and greet you with a smile. Now if there was a separate rating for waiting for the dr that would get 1 Star! Sometimes you sit for hours in the waiting room and the actual room to see the dr. Also the dr are not very good with calli...
I have been a patient with Coventry for approximately 8 years and I wouldn t go anywhere else! They have been with me through 3 of my 4 pregnancies from beginning to end and have an actual relationship with each member of my family! My children love them, my husband loves them, like we are all on a ...
In my long experience requiring medical care,St. Luke s Coventry family practice Is one of the finest medical practices that I have ever been Associated with. They exceed all standards of professionalism,privacy and expert medical service to their patients. They demonstrate a sincere concern for all...
Receptionists there are very friendly and caring. I dont sit and wait in the rooms for long before the doctor comes in.Any questions are answered very clearly
Everytime I been here staff has been extremely nice and helpful. Lori is exceptional. Doctors are great as well. Would recommend this place for your primary care
Every single person I interacted with was caring, detail oriented, and extremely patient. Bed side manner was the best. Even folks not treating us today, smiled and waved. Lori at the desk was amazing. Anne Marie was so sweet. And the Dr. C____ was so thorough. I learned so much new stuff. Thank you
Been a patient for 20plus yrs always been in an out, hardly ever had a wait, staff are great an my Dr...Dr. Siciliano has always been awsum, will continue being a patient for awhile more lol...
I have been coming to Coventry for over 10 years and have always enjoyed my experiences. The Drs., nurses and front desk staff are always so nice, welcoming and helpful. They are knowledgeable and always handle any issues that arise quickly and efficiently. I have never had any problems and I always...
I am always well taken care of by all the staff at St. Luke's coventry. Most especially I need to mention Lori (front office receptionist) who is always very kind and accommodating. She goes above and beyond to help you out in all your needs.
Always have good care here. The front desk staff is pleasant and I never wait very long. Dr. Roopa has been wonderful, I'm sad to see her leave but I'm sure I will find another provider at Covrntry to continue the same great care!
I have Medicaid so my options for care are small. And I've been so use to my old doctor with my old insurance and how much he cared that I'm not use to this. I can barely get my point across, they don't listen, they do what they want, they don't work well with other doctors I'm seeing, they won't gi...
Terrible place to go. When I went there I had experienced very bad, extremely unprofessional like service. Most of their doctors are interns so they do not have much experience, which makes it way more difficult for me to talk things over with them. The wait at in the waiting room and in the actual ...
I have been going to Coventry for years. I love all the Drs and the office staff!! Office staff is always pleasant with me I have never had a bad experience here. Office is clean. Wait times can vary but that's anywhere you go today. The office manager Jodi is very helpful and a total sweetheart!
As an RN, I deal with many physician practices in the area. All of a sudden, I needed a PCP for myself. I did not hesitate to choose this teaching family practice group.
You come in the door to an extremely busy waiting room and are greeted by a very pleasant reception staff. I watch these ladi...
This facility is awesome and it helps with there late hours to see patients and there staff is very friendly and helpful .
Was on Prozac for 5 years Dr said she couldn't write me a prescription she wanted me to go to a crisis center but couldn't get appt for 2-3 mons. She suggest I go to emergency room. All my primary DTS prescribed my Prozac but she couldn't? Will never go back and will never ever recommend them to any...
This is my son's primary care office. All the staff and doctors that my son has seen are friendly and knowledgeable.
Was seen by provider and didn't get better. Stopped in the next day and they put me right in, called a specialist and had them squeeze me in immediately. If not for their genuine concern I could have gotten much worse. Doctors and staff are very caring.
They SUCK they never pick up the phone you see hella different doctors EVERYTIME you go there I have been calling them sence 6 my daughter dont feel good so I wanted to make her a appointment you think they would answer ??????? NNNNNOOOOO I am highly pissed
No matter when I come in they are all so nice an willing to help me I been here for a very long time an i wouldn't dream of going any were.else .
Repeated problems, always told someone will get back to me to help solve my issues, but no one ever does
I've been using Coventry for years since my teens! I am now almost 37 years old! Love all the doctors and the office staff is exceptional! When I became pregnant in 2012 They were wonderful with me it was my first and so far only pregnancy. Naturally, once my daughter was born I used Conventry as he...
The front staff is absolutely incredible and Dr. Levine. My experience with the attending residents and nurses was not so pleasant. Messages not read throughly and unprepared for appointments.
We have been going to Coventry Family practice for many, many years. We have always received excellent care. The wait times can be a little longer sometimes but that's because the doctors tend to spend a little more time with their patients than a lot of other practices. They truly care about the...
I just started going to this client and have nothing but great things to say. From when I first walked in the door to when I was done everyone was very professional. The staff made me feel like I was the only one there. The nurses where great and answered all my questions. Dr. Lee was very nice and ...
They need an aswering service ring ring ring and nothing
Had a cyst removed from my face. The doctor and his student were awesome. I felt very comfortable and actually wound up smiling through most of the procedure.
Love the ladies behind the desk !!! Great leaning center for doctors and love everyone
Dr.Samantha Bogdan,she guided me , listened me and helped me so much.
Also Dr.John Fritz..
Very satisfied and thankful!
The girls out front are wonderful, such wonderful nurses.
Well the wait is a little long. The ladies at front desk are very nice and helpful. I'm not happy with some of the docs but its clean always alot of people. Need more things to keep kids busy.
Want to thank TWO WONDERFFUL receptionists Diana and Baldish in helping me and my son with appointments, referrals and any other help I needed. Their pleasant and professional attitude makes the visit feel like family
Never answer the phone but they are always sitting there -- go figure. Half the time you get rude nurses who appear bothered and annoyed (Melissa is the best nurse they have). The worst part is waiting!! I show up 20 minutes prior to my appointment and I still find myself waiting for almost an hour...
The staff is cool especially the front desk. Sometimes the call wait time is a little long and yes they may slip up on the time for your appointment but what doctors office doesn't do that once in a blue moon. Ive been going to them for 5 years now and their alright in my book.