After having a great installation a while ago, there is a definite lack of aftercare and seemingly, there isn't a care about customers phone systems. my advice would be to get some kind of service promise out of Convergence before you go with them and make sure it is tabulated so you have something to go back to when you; wait for a reply, wait for a phone call, hear that 'someone else had a system failure so we will be with you as soon as we can'..........Its a shame as they were a great company when we first went with them, they just don't have the same level of back up now.
Convergance supplied and installed our new cloud based telephone system. Their staff are extremely helpful and the installation has helped to save our company money. Highly recommended
Very reliable, helpful staff always on hand to deal with any issues that may arise. Never had any problems with the telephone equipment.
After several years of service I have been overcharged, messed around, phone numbers not working for lengthy periods and they don't care! There appears to be no aftercare service or organisation. We only had 15 tracker numbers but that seemed to get them confused constantly.
One of the worst companies that I have come across they do not deal with any issues with any urgency failing in returning any e mails or telephone messages.
Would not recommend them in anyway shape or form.!!!!!!
Fantastic company! Provided me with fantastic service in a very efficient and friendly manor. There Cloud based product has significantly enhanced our telecoms system as well as saving us money. Very highly recommended.
Great company. Great service. A thoroughly positive experience all-round when we needed to upgrade our phone system. Recommended.
Great service from the Convergence team and our cloud based telephone system is excellent for our business.
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Get the widget for your site →About Convergence Communications
Whether you're fed up with your ever increasing phone bill or you're looking for a perfect video conferencing solution, we can help you.
Convergence Communications is a leading provider of communication solutions that cater to the needs of businesses and individuals alike. The company has been in operation for several years, and during this time, it has established itself as a reliable partner for those looking to streamline their communication processes.
One of the primary services offered by Convergence Communications is phone systems. The company understands that traditional phone systems can be expensive and inefficient, which is why they offer modern solutions that are both cost-effective and feature-rich. Whether you're looking for a simple VoIP system or something more advanced like unified communications, Convergence Communications has got you covered.
In addition to phone systems, Convergence Communications also offers video conferencing solutions. With remote work becoming increasingly popular, video conferencing has become an essential tool for businesses looking to stay connected with their employees and clients. The company's video conferencing solutions are easy to use and come with all the features you need to conduct productive meetings from anywhere in the world.
Another area where Convergence Communications excels is in providing internet services. The company understands that fast and reliable internet connectivity is critical for businesses today, which is why they offer a range of options designed to meet different needs. Whether you're running a small business or a large enterprise, Convergence Communications can provide you with high-speed internet connectivity that meets your requirements.
Apart from these core services, Convergence Communications also offers other communication-related products such as headsets, webcams, speakerphones etc., all designed to enhance your overall communication experience.
What sets Convergence Communications apart from its competitors is its commitment to customer service. The company's team of experts works closely with clients throughout the entire process – from initial consultation through installation – ensuring that every aspect of their communication needs are met satisfactorily.
In conclusion, if you're looking for a reliable partner who can help streamline your communication processes while saving costs at the same time – look no further than Convergence Communications! With its wide range of products and exceptional customer service team - it's no wonder why so many people trust them when it comes down choosing an effective solution provider!
- Website
- convergencecomms.com
- Phone
- +4401638 783620
- Address
- 6205 peachtree dunwoody road
- Categories
- Telecommunications, Broadcast media