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After having a great installation a while ago, the...

After having a great installation a while ago, there is a definite lack of aftercare and seemingly, there isn't a care about customers phone systems. my advice would be to get some kind of service promise out of Convergence before you go with them and make sure it is tabulated so you have something to go back to when you; wait for a reply, wait for a phone call, hear that 'someone else had a system failure so we will be with you as soon as we can'..........Its a shame as they were a great company when we first went with them, they just don't have the same level of back up now.

After several years of service I have been overcha...

After several years of service I have been overcharged, messed around, phone numbers not working for lengthy periods and they don't care! There appears to be no aftercare service or organisation. We only had 15 tracker numbers but that seemed to get them confused constantly.

One of the worst companies that I have come across...

One of the worst companies that I have come across they do not deal with any issues with any urgency failing in returning any e mails or telephone messages.
Would not recommend them in anyway shape or form.!!!!!!

Fantastic company! Provided me with fantastic serv...

Fantastic company! Provided me with fantastic service in a very efficient and friendly manor. There Cloud based product has significantly enhanced our telecoms system as well as saving us money. Very highly recommended.

Convergence Communications

Convergence Communications

3.5