uncommunicative, get busy signal when call them. I...
uncommunicative, get busy signal when call them. Idiots
uncommunicative, get busy signal when call them. Idiots
ControlScan is hired by my processor, BluePay to perform compliance scans quarterly. The problem has been that we repeatedly fail and have to write explanations as to why. The reason is always because we have the most up-to-date patches installed whereas ControlScan is scanning for outdated softwar...
I am having a nightmare logging in to Control Scan to complete a questionnaire requiring compliance information.
I entered the number and password and first time it worked. But I did not have time to complete the whole exercise.
So when I went back in I was refused entry. I was emailed back the ...
When you read that customer service is terrible at this company, believe it. I could not log in with the info I received from Merchant One and I could not get any response from customer service. Probably one of those dumb companies that has another company answering the phone for them.
I never contacted this company, yet they keep emailing me. They are pushy. I have tried on several occasions to get removed from their email list and they have refused. I get several unsolicited emails from them a week.
This company is a joke. Their 300 question PCI compliance survey is the most egregious wasteful pointless time sink I have ever seen. I mean, they want to know if visitors are given a badge identifying them as visitors when they are on the grounds of your small retail store where you do not store an...
Support is non-existent nor do they know anything about their own product. Good luck.
This company has to be a scam. Their chat is a complete joke. Customer service horrible.