The folks at Colony Pool Service are extremely responsive and do great work at very reasonable prices. The guys that come out have always been professional, on time and very helpful. I recommend them very highly!
We have used Colony for everything from emergency o ring purchases to ordering a replacement pool cover, and they are always pleasant and quick to help. I always feel like a valued customer and get answers to every question. We will continue to trust Colony with our pool needs!
Ordered a new sand filter which was installed promptly and works great. Overall good experience. Customer service over the phone could be improved but overall the job got done and it was done well.
Brad from Colony has gone above and beyond with us. Very thankful!
Mr Walt works miracles. I ve never had an issue from them. Text him at 9:00 on letting him know I need chem. Come home the next day to a full tank. Every transaction is smooth as could be. Thank you for helping me guys
We had originally been thinking about finding another pool company but we have had a great experience with Brad from Colony pool. He has been very attentive to our pool issues and is always available to discuss what's going on/ recommend what we should do. So far he's been involved in replacing two ...
Recent service call result: showed up at agreed time, clearly and politely explained what they intended to accomplish, worked very hard with no breaks (2 hour service call) and got the job done. This is consistent with my experience with numerous service calls over the years. Also a plus, the ow...
They do good work when they get here. The problem is when you contact them they never tell you when and if their coming. The communication with this company is non-existent. It s like you have to beg them to take your money?
I also loved that when I setup my opening this year on their form it say...
thank you colony pools for all your hard work to get our pool from the black lagoon to a beautiful blue oasis ... my kids are extremely excited and we all appreciate your time and dedication !
Responsive, helpful, courteous, and they keep your pool water crystal clear. Maintaining a pool is complicated, but Colony makes it so easy. The technicians are respectful and thorough. They are constantly helping you understand your pool and teach you tips to extend the life of your equipment and k...
Colony Pools is my go to company when I need repairs to my pump and equipment. We have been using them for several years now. We also have them for closing the pool.
Had them close my pool last year and they were terrible. Did not do the complete job that was listed in the contract. The contract stated that they were to rinse out the filter grids. After they left, i checked out the pool and pool area. I noticed that my hose was never used and then checked all a...
Never do business with them again purchase first heater heat exchangers start leaking in 13 months no warranty purchase second heater same thing 14 months start leaking again no warranty