Terrible customer service!!
A sugar this place to load I've been in dock for 4...
A sugar this place to load I've been in dock for 4 hours and nothing or a pallet
Ain't sure who yo blame the shipper or receiver on...
Ain't sure who yo blame the shipper or receiver on the other end but I will quit my company if asked to load here again!
Worst shipping. They don't care about driver's tim...
Worst shipping. They don't care about driver's time.
We had no experience of this Company's products as...
We had no experience of this Company's products as it was recommended in our new construction installer. Our GeoThermal unit is good when it works. I was "told" that it came with a 25 year warranty. Silly me! It was installed in summer of 2014. In July of 2018 it quit working. Called installer and t...
Poor quality products. Avoid purchasing anything ...
Poor quality products. Avoid purchasing anything made by Climatemaster. Major parts failure on two Geo-thermal heat pumps and zero support from the company. Save your money and get quality products elsewhere.
They don t even deserve one star. I arrived 45 min...
They don t even deserve one star. I arrived 45 minutes before my appointment to get loaded and I had 5 hours left on my 14. They still haven t started loading me (and I m the only truck here) and now I m down to 43 minutes remaining on my 14. I can hardly wait to tell them I m not leaving until my ...
Quick loading
Slow.
Slow.
Rude.
Dont bring your truck to load here, you'll be forgotten for hours.
Lazy
Glad I read these. I will look elsewhere for a ge...
Glad I read these. I will look elsewhere for a geothermal unit.
Thanks!
An hour to get loaded, not bad
Very slooooow. 5 hours just to start loading. Arri...
Very slooooow. 5 hours just to start loading. Arrived at 10 am now is 2 30 and I'm still waiting...... Now is 5 pm they are finished. Avoid this place!!!
Their products require endless maintenance and the...
Their products require endless maintenance and they don t safe money. Geothermal is a scam and climatemaster units do one thing consisitently: they break.
Go elsewhere for Geothermal. I built a home 10 yea...
Go elsewhere for Geothermal. I built a home 10 years ago. Choosing Climatemaster was the worst mistake I've ever made. Its been one thing after the other for 10 years. Worst of all is that Climatemaster has never been the least bit helpful. I chose Climatemaster because they are manufactured 60 mile...
Slow loading time!
Worst customer service. Donna (Customer Service Di...
Worst customer service. Donna (Customer Service Director) tells you to call the distributor, because they didn t sell the product to you, the distributor tells you he didn t sell the product to you and the Dealer who installed tells you he didn t make the product.
The company has a problem (one of ...
Had to call the law!!!Arrived at 0845, it's 1445 a...
Had to call the law!!!Arrived at 0845, it's 1445 and still locked in dock. Flatbed drivers will block van drivers from backing in docks or leaving till their done tarping. We all suffer because they are not courteous. This time, no other trucks and still over 7 hours waiting. The negative reviews a...
Buyer beware. I have 3 units and have to constant...
Buyer beware. I have 3 units and have to constantly replace parts. The coils they use are junk. They always have an excuse as to why they fail. There are better geothermal systems. Too late for me. Do your homework.
Unprofessional shipping staff very rude. First com...
Unprofessional shipping staff very rude. First come first serve but if they don't have the product ready they'll tell you you have an appointment. When I told the person in charge I'm running out of hours mf said I don't care about your hours. Avoid this place if possible. Rude, unprofessional lazy...
No respect for others time
No respect for others time
Lazy workers