Draguignan agency: Are carrying out their thermal study in 2023 with software whose standards date from at least 2020!!!
Result: they announce to me a bonus of €1,500 from the energy sieve in addition to the aid from the ANAH... except that when the ANAH enters the encrypted data from Citémétrie int...
A lack of professionalism.
No follow-up of the request, in 2 and a half months still no visit from the technician.
You might as well do without it to move faster
On the other hand very great availability of the Anah
No respect for the customer, yet another company that takes money off your back while making you lose it! Refuse to communicate and hangs up on you !!! WELL DONE
Thank you for your welcome, thank you for your help, thank you for your advice, a great team, nice and competent always listening and who guided me for the editing of the ANAH file, deadlines have been respected now I live and I I'll say I even live in a healthier house good luck to all ...........
Very big disappointment with our experience of the ANAH / Citemetrie collaboration for our energy renovation work. Very great lack of responsiveness on the part of the expert who came to our home in addition to a delay of more than an hour during our meeting without even warning or apologizing. Howe...
Contrary to some opinions, I am quite disappointed, 3 months after the filing of my file things do not move, it is necessary each time to relaunch to know the progress ?, Frankly if it was again I do not will not throw me in there, they cash the 360 and after radio silence ... it looks like a trap...
Very cold and very rude staff.
They give the impression that they give you alms!
The height of the ANAH people who pay you the aid are much more friendly and courteous.
I am made to wait for an appointment 2 months under the pretext that I absolutely must go through them. Knowing that I provided them with all the information concerning my accommodation and that I insisted on knowing More
Difficult to reach them by phone.
The advisor is rude
Too bad we can not put 0 I have 2 houses and propose to do systematically the same things depending on what they arrange insulation of the walls, window and ventilation while the basic insulation is not even done
An incredible efficiency and professionalism. A competent and extremely friendly contact person who handles applications quickly and has demonstrated a great understanding of being very happy to have dealt with Citemetrie. Thanks to you my dilapidated windows have redone a beauty and my apartment wi...
I strongly recommend this operator, no consideration for people who use their services !!!! unprofessional