Cerritos Nissan

4.3 · 1244 reviews
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James Lawyer
Reviews 1
2020-11-28 10:51

Rude to the needs of their customers. Informed the...

Rude to the needs of their customers. Informed them that I'm diabetic and in need of getting home to eat. They tried their best to keep me there to seal the deal, which would have kept me there for another or two, so I walked out after twenty minutes more. They keep calling me to come back in, and I...

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JULIO BARAJAS
Reviews 1
2020-11-28 02:20

I just purchase a new 2020 Altima. On Friday I fil...

I just purchase a new 2020 Altima. On Friday I fill out a questionnaire on line about what car was I interested in plus a few other questions. That same evening they replay back and Saul Estrada who sold me the car also replay back and wanted me to go in and see the car I wanted. I got there on satu...

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Dameon White
Reviews 1
2020-11-27 19:55

Had to pretty much break their arm to get a good d...

Had to pretty much break their arm to get a good deal. They try to pretend like there aren't any discounts unless you come with printouts or competitive comparisons. U even used my employee purchase program and they tried to ignore it

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Jill Schneider
Reviews 1
2020-11-27 14:22

I took my car to the dealership to be fixed so it ...

I took my car to the dealership to be fixed so it would pass the smog check and that was in August and it cost $4000 and then just this November I have it did not pass in August it did not pass it said it was not ready so I took it back to the dealership to have it fixed for a smog check they gave u...

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Ukamaka Ezeigwe
Reviews 1
2020-11-27 01:18

I had a very terrible experience in Nissian Torran...

I had a very terrible experience in Nissian Torrance, very deceitful people, full of lies and mischief, that made me gave up instantly on Nissian but my husband said I cant judge the cerritos office cos of someone's mistake, so I was willing to take the risk again, and they amazed me with their cust...

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Liza Simentel
Reviews 1
2020-11-21 17:59

I liked my experience that I had their but I reall...

I liked my experience that I had their but I really wish I would have stayed with my first choice and made my payments work. But I do love the car I m in and maybe down the line I could trade it for something better. And I will definitely come back!

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Ray Bates
Reviews 1
2020-11-20 05:11

Service department messed up and overscheduled so ...

Service department messed up and overscheduled so my appointment was pushed. Should have known I'd have an awful experience when it's starts off so rough. Got ZERO updates except when I tracked down where my rep was hiding. PLEASE go to CARSON NISSAN because you have options and this place only ...

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Annalee V_M
Reviews 1
2020-11-19 22:56

I appreciate how Your salesperson, Tony, was very ...

I appreciate how Your salesperson, Tony, was very accommodating and welcoming did not pressure myself into purchasing the vehicle. I worked with Anthony (manager) and Dennie (finance) as well and all were friendly and professional.

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Shiann Todd
Reviews 1
2020-11-18 20:23

As always, stellar customer service at this dealer...

As always, stellar customer service at this dealership. I came in to buyout my lease and Carlos was exceptional. He made sure I got the best possible deal and offered up good conversation while I waited. The Italian Ice was just an added bonus. Thank you for making this a painless process. I'll be ...

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Lisa Brown
Reviews 1
2020-11-17 13:40

This dealership uses deceptive practices and does ...

This dealership uses deceptive practices and does not honor their pricing given over the phone by the internet sales manager, otherwise known as "bait and switch". Furthermore, they take advantage of senior citizens by giving them a high interest rate when the individual has tier one credit and the...

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Beatriz Gallardo
Reviews 1
2020-11-17 08:32

We came on a Saturday

We came on a Saturday
..like normal negotiations take time. We were verbally promised brackets to be placed and to return Sunday. We returned Sunday as we were asked to do. Car was NOT ready..service center closed on Sundays. We wasted another day. Monday comes..we come to pick up car because t...

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Norma V
Reviews 1
2020-11-15 01:50

Awesome service! Ive purchased several cars from t...

Awesome service! Ive purchased several cars from this dealer and there s many reasons why I continue to come back. The sales process went smooth and whenever I need service on my vehicle my go-to guy is Tony Fears Jr., he is very helpful and makes the whole experience hassle free.

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Wendell Williams
Reviews 1
2020-11-14 20:58

Mr. Tony Fears is an excellent service advisor. He...

Mr. Tony Fears is an excellent service advisor. He listens and takes what you say to heart. Doesn't try to find a way to get the most money out of a service like another advisor there. He tells you what the options are and then asks what you want done. Totally no pressure on you.

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John Davoust
Reviews 1
2020-11-14 05:07

Don't know how much I trust these guys. Nice peop...

Don't know how much I trust these guys. Nice people, great little service center, treat you well but.... Canned inspection reports. I have been here a few times now, 4 in total On my first visit I topped of the air in my tires, filled my washer fluid reservoir then took it in for an oil change. ...

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Barbara Amaya
Reviews 1
2020-11-13 11:33

Had a great experience!! Abraham was the best and...

Had a great experience!! Abraham was the best and the finance person was just as wonderful. In addition, we got lunch and drinks and were happy campers. I just came in to see approx how much the cars were selling for and I drove off in a new 2020.

Price was fantastic and well within our budget...

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Carolyn Lucas
Reviews 1
2020-11-13 07:10

I recently leased a 2017 Nissan Rogue through Cerr...

I recently leased a 2017 Nissan Rogue through Cerritos Nissan. My internet sales rep was Richard Ureno. From my first conversation with him on the phone to closing the deal it was a stress free situation. I had not purchased/leased a new vehicle in 15 years. Richard was most helpful, understood ...

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Rith South
Reviews 1
2020-11-13 01:57

My experience went well at Cerritos Nissan. Jacob ...

My experience went well at Cerritos Nissan. Jacob helped me out and the process went by smoothly. I was told my car would be ready around 2 or 3, I was amazed to get a text message around noon stating it is ready for pick up. Whole process was great, no problems. Thanks Jacob and Cerritos Nissan for...

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Taneha Brooks
Reviews 1
2020-11-12 19:32

A special thanks to Victor in the service departme...

A special thanks to Victor in the service department who as excellent customer service skills who made me feel comfortable and totally took care of the repairs for my car. My service was done in a timely manner . My sales rep Dante was excellent as well throughout the buying process of my new car..t...

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Gilda Lopez
Reviews 1
2020-11-12 15:52

I am very happy with the service here at Cerritos ...

I am very happy with the service here at Cerritos Nissan. My contact person was/ is Damaso Cruz. Hey! To me? He's the best
Very satisfied with his personal. He took care of me from beginning until the end. I highly recommend him as a sales person. They game the deal I was looking for. I am enjoying...

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Contact Poppo
Reviews 1
2020-11-12 06:01

They have a great sales associate. (Victor he is v...

They have a great sales associate. (Victor he is very knowledgeable!!!) They really work for your best. The showroom is nice and clean. Their inventories are in their area so you don't have to wait so long to see cars. Very good dealer and good management.

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elizabeth velazquez
Reviews 1
2020-11-11 23:14

We recently purchased two vehicles from this deale...

We recently purchased two vehicles from this dealer. Ken Yates was helpful and friendly. Jeff took care of the paperwork fast and efficiently. (Btw thanks for lunch). Thanks to Cecilia and Brandon for all your help. Will definitely recommend this dealer to family & friends!

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Bridgette Arambul
Reviews 1
2020-11-11 07:55

Everyone here was very friendly! From the receptio...

Everyone here was very friendly! From the receptionist to the sales man to the business consultant. Would definitely recommend to everybody. I wasn t pressured or hurried just to close a deal, like Toyota. Nice to see customer service is important to them, unlike other dealerships. Great experience ...

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Davetta Young
Reviews 1
2020-11-11 04:17

I had a great experience! Marcos is the best! Ask ...

I had a great experience! Marcos is the best! Ask for him when you are ready to purchase. He isn't another pushy sales person, he listens to what you want and then finds it for you. If you don't know what you want he can explain what is available according to your needs and your budget!

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Marie Morehead
Reviews 1
2020-11-09 07:06

My experience w/Nissan began 6/4/20 . I thought wo...

My experience w/Nissan began 6/4/20 . I thought would be a fairly easy task. Since I did contact MPP first concerning air conditioner on Nissan, Juke 2016 w only 20,000 miles. Not much of a driver. First contact person Ivan from Services Dept. He was pleasant, attentive and positive. Key elements in...

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Luis A
Reviews 1
2020-11-08 08:56

I just bought a Nissan versa note and it was an ok...

I just bought a Nissan versa note and it was an ok experience David orozco was a nice sales men as well as the financial advisor they did work the numbers to get the lowest rate on the car its just a matter of negotiating a little bit the only thing is that the insurance lady who they have there is ...

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Ariel Gilligan
Reviews 1
2020-11-06 13:54

I had originally given this dealership 5 stars, bu...

I had originally given this dealership 5 stars, but 6 calls in a single month asking me if I want to trade in or refinance my car is excessive.

The service was satisfactory when we originally purchased our car. The staff were polite and helpful. We got a good deal during the Memorial Day sale. Wo...

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Michael F
Reviews 1
2020-11-05 03:34

I love taking my truck into the Nissan dealer in C...

I love taking my truck into the Nissan dealer in Cerritos. It is conveniently located near the mall and restaurants and gyms where you can go on with your day and before you know it, your vehicle is ready. The staff there is very knowledgeable and friendly as well.

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Bry Har
Reviews 1
2020-11-04 04:02

Aaron took really good care of me and my family an...

Aaron took really good care of me and my family and I got a great deal within my budget.I know have more space and can fit all my kids comfortably in 1 car I bateas of driving two. Jose Miranda the sales manager was kind to my family and made sure the process was smooth and didn t take so long consi...

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Gerald Tamashiro
Reviews 1
2020-11-04 01:40

I have to say that the experience buying a new tru...

I have to say that the experience buying a new truck from Cerritos Nissan was fantastic. The Internet Manager Sonny was great to talk to and was very personable. It did take a few hours from the start to driving off the lot but I expect that was because they sold many cars before completing my dea...

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Francisco Crespo
Reviews 1
2020-11-03 21:08

I had the pleasure to meet your sales consultant, ...

I had the pleasure to meet your sales consultant, Mr. Jose Real. He was very professional with awesome people skills. We made the deal. BUT not getting a full tank of gas authorization from manager Gustavo Hernandez. I give it a zero for a 3 time frequent buyer.

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