CampusBookRentals

2.2 · 16 reviews
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S.
Reviews 1
2020-12-13 08:27

Worst customer service. I returned my book in May ...

Worst customer service. I returned my book in May and in July they charged my credit card for $50. I send them an email and they tell me I need a tracking number to locate the book. I used the prepaid mailer they sent me. Why would I have the tracking number and why wouldn't they have it on file? Wh...

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D
Dark Priestess
Reviews 1
2020-10-10 10:10

I turned in my books well over a week ago and toda...

I turned in my books well over a week ago and today I received an email saying they were due. I logged onto my account, only to find that it states I don't have any book rentals, haven't ever had any book rentals, and haven't ordered anything. I tried to call customer service, but it says that servi...

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M
Mike R
Reviews 1
2020-10-07 15:59

In the past this had been a very good company to r...

In the past this had been a very good company to rent textbooks from. Recently they seem to be dropping in their service. The location is closed. The customer service telephone department is closed. I returned my books by mail and they still haven't reported that they received my books. Is this plac...

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C
Cait
Reviews 1
2020-09-28 06:56

They would repeatedly put me on hold and transfer ...

They would repeatedly put me on hold and transfer my call around their department without warning. They refuse to accept that I mailed my books back to them and are charging me nearly $50 in book purchase fees and I do not even have the books. I do not have the tracking number on my account like I s...

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H
Habiba Hussein
Reviews 1
2020-07-18 19:34

I did rent a book from their and it came right on ...

I did rent a book from their and it came right on time. When I was done with the book I wanted to send the book back but i accidentally sent the wrong book to them, I've tried getting in contact with them for 6 days and all they said was one of their customer service providers will contact me as soo...

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Laken Hilton
Reviews 1
2020-06-23 12:36

I needed to order a Trig textbook with an access c...

I needed to order a Trig textbook with an access code for a website, but I decided to go with a different company because it was cheaper. BIG MISTAKE. It didn't come with one. When I called CampusBook Rentals, the guy actually checked to see if their book had that access code! This is THE best compa...

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Greg Motichek
Reviews 1
2020-04-14 04:46

I ordered 3 books. When the semester was over I sh...

I ordered 3 books. When the semester was over I shipped all three books back. They sent me emails confirming they received them. A couple months later I get an email saying I've been sent to debt collection. DO NOT RENT from them. Instead of calling, sending an email, or charging my card on file the...

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K
Kara Teigland
Reviews 1
2020-03-02 18:30

I've been ordering books for a while now & the bes...

I've been ordering books for a while now & the best service I've ever received was from Amazon. If you are a new student and are looking to rent books do not rent from here. I ordered mine online and the customer service was horrible... When I had a problem with my books from Amazon they were extrem...

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