Worst customer service. I returned my book in May ...
Worst customer service. I returned my book in May and in July they charged my credit card for $50. I send them an email and they tell me I need a tracking number to locate the book. I used the prepaid mailer they sent me. Why would I have the tracking number and why wouldn't they have it on file? Wh...
This place used to be the best, but they let the S...
This place used to be the best, but they let the SEO go to hell and I haven't seen a ton of affiliate deals. So much wasted potential.
Out of business
Simple website, cheap prices, books come in 3 days...
Simple website, cheap prices, books come in 3 days even if it says standard 7 days. Makes college easier!
They sent me the wrong book...
I turned in my books well over a week ago and toda...
I turned in my books well over a week ago and today I received an email saying they were due. I logged onto my account, only to find that it states I don't have any book rentals, haven't ever had any book rentals, and haven't ordered anything. I tried to call customer service, but it says that servi...
In the past this had been a very good company to r...
In the past this had been a very good company to rent textbooks from. Recently they seem to be dropping in their service. The location is closed. The customer service telephone department is closed. I returned my books by mail and they still haven't reported that they received my books. Is this plac...
They would repeatedly put me on hold and transfer ...
They would repeatedly put me on hold and transfer my call around their department without warning. They refuse to accept that I mailed my books back to them and are charging me nearly $50 in book purchase fees and I do not even have the books. I do not have the tracking number on my account like I s...
The lady was nice on the phone but said that I cou...
The lady was nice on the phone but said that I couldn't pick up the book in person to have it same day- I live down the street! That's a 'F' for customer service. :-)
I did rent a book from their and it came right on ...
I did rent a book from their and it came right on time. When I was done with the book I wanted to send the book back but i accidentally sent the wrong book to them, I've tried getting in contact with them for 6 days and all they said was one of their customer service providers will contact me as soo...
I needed to order a Trig textbook with an access c...
I needed to order a Trig textbook with an access code for a website, but I decided to go with a different company because it was cheaper. BIG MISTAKE. It didn't come with one. When I called CampusBook Rentals, the guy actually checked to see if their book had that access code! This is THE best compa...
I love campus book rentals! They have been awesome...
I love campus book rentals! They have been awesome. They offer insurance on their books for super cheap. and offer a free 30 day refund policy! I rent from them every semester.
I'm not even 100% sure that ive ever gotten books ...
I'm not even 100% sure that ive ever gotten books from here but you did just charge me for almost $80 then oddly refunded it. please don't touch my money thank you.
I ordered 3 books. When the semester was over I sh...
I ordered 3 books. When the semester was over I shipped all three books back. They sent me emails confirming they received them. A couple months later I get an email saying I've been sent to debt collection. DO NOT RENT from them. Instead of calling, sending an email, or charging my card on file the...
I've been ordering books for a while now & the bes...
I've been ordering books for a while now & the best service I've ever received was from Amazon. If you are a new student and are looking to rent books do not rent from here. I ordered mine online and the customer service was horrible... When I had a problem with my books from Amazon they were extrem...