Some difficult communication when ordering a part, but after a complaint, this is nicely explained and corrected.
Well-arranged store, of course only Bugaboo products.
In customer service we have asked because of our broken Bugaboo Buffalo chassis, because the stroller was suddenly wrong.
According to technicians or customer service "no repair of the damage is possible", it must be purchased the chassis by about 443 euros.
When we got down the cover ourselves, i...
Good product, but incomplete; poor service
Sun shade for Fox purchased online. As expected - a high-quality product, nice, practical, but very poor service via customer service (you are "another customer", satisfied or not). Product also lacks ribs! I still had to order it separately for 20. Wo...
Very friendly staff and giving all kinds of explanations.
Bad user experience with Bugaboo Cameleon special edition, bought just 5 years ago and just started using it with my 2nd kid. A security piece of the seat belt got broken (poor quality on this part) and Bugaboo s solution is to replace the whole seat (70 ) as the seatbelts are sewed to the seat. A v...
After having only 7 months this buffalo and a daughter of 7 kgs as a user, the real quality started showing up. Bugaboo claims that this is a perfectly good pram and refuses service. I would really recommend to stay away from the brand that combines bad quality and customer service
Glad they have all materials and accessories in stock. We have been helped very well by the employees.
Bugaboo stroller that had multiple problems within a few months. Supposedly, high-quality material is used. We used the pram max 3x week and already had wear on the push bar after a few months in places where there was no pushing! The fact that the pushchair is on the brakes and then shoots forward ...
We were there last Thursday, February 27, 2020. Unfortunately a big disappointment. As a consumer you expect with a brand such as this good service and customer oriented staff.
(There was a coffee machine but offering a cup of coffee could not get away)
Unfortunately the lady in the store seemed...
The guy in the store helped us a lot. In the middle of the city centre.
Recently bought a pram here. We went inside with some doubt given the large market supply of prams. The girls here helped us super well, we felt very welcome and the time was taken for us to show everything clearly and to answer our questions. Nothing was too much to ask. Arlette has a clear knowled...
My immediate impression was - Bugaboo shopping ala Apple. It's expensive as just the fa, but man, where are we excited about our Donkey Duo. Bought some warm posts for the cart and the clerk was sweet and took the time to help us as well as explain the differences and materials. Excellent English ot...